Anyone bought stuff on 11.11 and still waiting past the promised delivery date? I ordered 7 items, 4 were delivered last Sunday (super impressive), 2 during the week (on time, including one imported item) but one is delayed indefinitely.

Anyone else in same boat? What's the best way to get CS to help? When I called and emailed, they say they're looking into it.

Those who want to refund better request fast. Those who request refund later for undelivered ones may have to wait much longer to get it