Hi, I am Risk Advisor from Great Eastern, Kindly PM me your gender, age & loan tenure & amount and i will let you know the different between MLTA & MRTA.Good day

Yes, OCBC bank also offer MRTA as well. Normally no penalty will be charge as you haven't pay any things.Even you have paid , you still have 14 days cooling period can cancel the policy and ask for refund.

As Great Eastern is a sister company with OCBC, you will get a special rate for MLTA or MRTA with OCBC loan (terms & condition's apply)

You can try to contact your bank officer who assist you on the MLTA application form.But if you also sign a credit card auto debit form together, then you better call to Great Eastern Careline

Customer Service Careline 1-300-1-300-88
Fax (603)42598000
E-mail wecare-my@greateasternlife.com

Hope it help.

Yes, You can call the customer careline directly.

If the banker haven't submit the plan and no enforce yet then GE customer service cannot trace it.By the way, are you plan to cancel it or switch it to MRTA? May be you can PM me your case i will see what i can help on my side.Good day.

You need to check your offer letter to see if this is one of the term include or not.Unless, you go for a special GE MLTA plan associate with OCBS,else you should be able to appeal.If the loan offer letter didn't stated the MRTA must be buy from the bank, you can decide what & who to buy for.