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Credit Cards Maybank Islamic MasterCard/PETRONAS Visa Ikhwan V3, Another Fantastic Cash Back Card

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gastacopz
post Jan 9 2025, 09:45 AM

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another missing cashback for Dec
29th trx not credited

My November missing still in progress, now need submit another one .
Furthermore, only 3 transactions in Nov, yet they still make wrong adjustments

Seems like end months transaction have tendency to missed out
gastacopz
post Jan 9 2025, 11:29 AM

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QUOTE(fruitie @ Jan 9 2025, 11:10 AM)
When is the posting date for the 29th transaction?
*
Same day.
gastacopz
post Jan 9 2025, 12:06 PM

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QUOTE(fruitie @ Jan 9 2025, 11:44 AM)
What transaction was that? But that said, I did have one transaction not captured in the past and credited back later so I'm not surprised.
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lazada purchase...auto credited or need contact them?
gastacopz
post Jan 9 2025, 12:59 PM

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QUOTE(cybpsych @ Jan 9 2025, 12:09 PM)
from your previous postings, you deal quite a lot in ecom

you sure you didnt get any refunds?
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yes, confirmed no refund
gastacopz
post Jan 9 2025, 07:13 PM

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QUOTE(Human Nature @ Jan 9 2025, 02:09 PM)
Maybank replied to my email stated that the cashback was credited on 8 Dec 2024. 8 Dec 2024 cashback was for Nov's spending while my dispute is for Decembet's spending.

This is very embarassing, they don't even know the cashback mechanism.
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if adjustments, will mentioned adjustments in the cashback...tell them that..

very headache dealt with them ..my Nov still short even after adjustments..
gastacopz
post Jan 24 2025, 07:48 PM

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QUOTE(Human Nature @ Jan 23 2025, 09:00 AM)
Maybank really hebat. Bank Negara intervened. Maybank confirmed and emailed that will credit the missing cashback, yet they still dare to miss the date.
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mmg hebat pun..my Nov 3 transactions missing cashback also need 1 month++...summore give wrong adjustments.. complaint again, give extra pulak...and wrong month description...now complaint again as December also they give wrong..haizzzz

need wait Nov settled br can complaint for Dec
gastacopz
post Jan 24 2025, 09:13 PM

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QUOTE(Human Nature @ Jan 24 2025, 08:03 PM)
I really think the Group Customer Experience Management dept doesn't know the cashback mechanism of this card.
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couldn't agree more
gastacopz
post Jan 27 2025, 08:06 PM

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QUOTE(cybpsych @ Jan 27 2025, 06:14 PM)
updated FAQ on the RM100 cashback months for 2025 ... but they messed up 2024's months (irrelevant now)

https://www.maybank2u.com.my/iwov-resources...ikhwan-card.pdf

user posted image
and new FAQ  hmm.gif  ... luckily i managed to redeemed it last week  sweat.gif

user posted image
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lol..2024... what a mess Maybank nowadays
CS slow, update also wrong...my mixed cashback still dingdong
gastacopz
post Apr 9 2025, 10:32 AM

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lega..tot me the only one get less rebate

spent 693 shopeepaylater and rm30 lazada

only get 46.20 jeh
gastacopz
post Apr 15 2025, 01:28 PM

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QUOTE(fruitie @ Apr 15 2025, 01:15 PM)
Ya, I suspect so now. She checked my report status and it shows no update because not yet attended. sweat.gif
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did u get report number b4?or how they check urs??me just report last weekend..lazy to follow up with them because afraid same case like u..
gastacopz
post May 3 2025, 03:31 PM

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QUOTE(fruitie @ May 3 2025, 02:05 PM)
Got my second adjustment too. A single RM 100 of cash back is split into three rounds. sweat.gif

Hopefully April cash back will be better.
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so for 100 cashback Ramadan n Syawal, spend same amount or need double?
gastacopz
post May 5 2025, 12:54 PM

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QUOTE(beLIEve @ May 3 2025, 06:20 PM)
Double
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QUOTE(fruitie @ May 3 2025, 06:30 PM)
Don’t understand your question but spend RM 1250 each in March and April 2025 will give you RM 100 cash back each in March and April.
Yes.
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hmm..thats odd.. earlier I thought only the cashback will be doubled, but spending same 625...lol

also, my cashback is short, and called them for the missing cashback on 14th..and a week after for 2nd follow up.

1st may 3rd follow up because haven't got my adjustments.And here is where i argued with CS asking my full rm100 cashback but she insisted that I'm not getting full because my spending is less..

yet, im getting full rm100 adjustments with less spending. I assume they do this manually?now wait them claw back automatically

gastacopz
post May 5 2025, 01:18 PM

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QUOTE(fruitie @ May 5 2025, 01:02 PM)
If that happened, it will be 16% cash back and not 8%. Your wish was way too ambitious. laugh.gif
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haha...now i know the exact mechanism, feel sorry plox to the cs..me insisted that the cb is double during these 2 months, and she keep informed me my cb only short rm9.++ which is correct

this is my 2nd time cb problem with Maybank.. really facepalm with them die to this kind of error
gastacopz
post May 9 2025, 06:24 AM

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cashback in

and as always, not tally, only get half half from 100

another round of call to CS
gastacopz
post May 9 2025, 08:26 AM

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for march, anyone didn't complain got their adjustments or not?
gastacopz
post May 23 2025, 06:25 AM

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QUOTE(beLIEve @ May 23 2025, 04:49 AM)
Received missing cashback without contacting maybank2me.

Balance reflected but not posted. Last payment date == May 22
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same... received mine too
but contact them on 13th may
gastacopz
post May 24 2025, 06:29 AM

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another round adjustment just credited..but not yet posted

this time for mar..which they already credited before..same amount.. they really messed up by their own
gastacopz
post Jul 7 2025, 02:58 PM

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amex ikhwan 8% only for etiqa or other insurers also eligible for cashback?
gastacopz
post Jul 7 2025, 03:11 PM

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QUOTE(fruitie @ Jul 7 2025, 03:07 PM)
If it accepts AmEx and online payment.
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Yes, accepts amex...asking 1st in case others got experience before..searched but not found..its Takaful Ikhlas Insurance
Will redirect to M2u, then can select amex there
gastacopz
post Jul 7 2025, 03:39 PM

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QUOTE(fruitie @ Jul 7 2025, 03:13 PM)
That's FPX payment I guess. Not applicable for cash back.
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QUOTE(ClarenceT @ Jul 7 2025, 03:32 PM)
Only Etiqa and Etiqa Takaful accept Amex.
No other insurers accept Amex.
(But some accept Spaylater)
Also some insurance agents accept Amex, eg Shopee.
No CB if via Jompay/FPX/M2U.
They are not considered a Amex transaction.
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Noted...Thanks...TIL..thought all same as long accept amex.

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