where/when did you see this news?

share here lo
this one? https://av.sc.com/my/content/docs/my-notice...cc-terms-vp.pdf

Hi everyone,

I’m planning to terminate my SC Simply Cash credit card, but I currently have only RM28 in cashback, which I can’t redeem (minimum RM30 required). Should I terminate it now, or would it be better to wait until I earn this month’s cashback to reach RM30 and redeem it first?

Appreciate your advice!

Got this interest charge (they claimed I underpaid?) which I can't get waived on the app, either by Fee Waiver option in the app (as it's not considered "late fee"), nor by PM-ing via Secure Inbox (I tried that, got rejected).

So I used the emergency line (cos I had a transaction dispute after all), sat through minutes of the pre-recorded nagging,... and it turns out I would have to call them anyway for them to raise the request on their end. Cis.

Dunno.. wasn't able to pay the statement for my old card number because I had it blocked for fraud charges before I paid; it got rejected. So was told to wait for the new statement to pay, and then ask to waive the charges, etc.

They can always reinstate the card later anyway.

Let's see mine when the AF and SST kick in July and August. So far, every year still get waiver and rebate.

Which card is his? I'm holding their Journey and Smart card, which I wanted to cancel a long time ago, but they keep holding me back for the Smart card.

After being charged for annual fee, call to cancel then no need pay the annual fee?
How to get hold of CS to ask for waiver? I read ppl said press 1 for emergency then will have human talk to us.

Does SC still offer WAVER/REBATE of SST upon receiving card cancellation request these days?

The “cancellation request trick” used to work by having their card retention team called to offer a rebate of SST for X sweep within X weeks, but not sure about the condition now.

Just worried that SC straight away process and proceed with the card cancellation request without offering and retention candy

Just wanted to share my experience with their support team. I usually use the in-app chat (9am-6pm) and find them to be very responsive.

Their security is also pretty good. My card was blocked once, and they called me right away to confirm a transaction. Another time, I called them to get it unblocked, and it was handled smoothly with no problems.