Was charged SST RM25 recently. Chatted with the customer care via the app and they don’t help me waive it 

Have anyone experience with SC credit card fraud here? How’s SC handle it? Last few days my credit card details leaked, someone using my card to book a boat on Boataround.com, total EUR740

RM0.00 StanChart: Purchase for EUR740.00 from a/c **XXXX @ 19Jul21 00:24:49 is successful at BOATAROUNDCOM. Did not perform? Pls contact the bank

at first they try on the clickandboat.com but failed cause need OTP, and then I received a sms from SC said the transaction from boataround.com is declined, I called to SC in the morning they told me the transaction is on floating and waiting the merchant to claim it, I don’t understand why I got the message said the transaction is declined now the payment still go through…… already blocked the card and did a dispute on this transaction.

RM0.00 StanChart: Today your transaction of MYR 3685.11 on card ending XXXX at BOATAROUND.C has been declined. Reply 1 if you made the transaction or reply 2 if you did not to +6583382545

RM0.00 StanChart: Transaction on your card ending XXXX has been declined. Request you to kindly Reply 1 if you made the transaction or reply 2 if you did not to +6583382545
RM0.00 StanChart: Suspicious transaction detected for credit card ending XXXX. Please call 0377118888 immediately to avoid usage disruption.

I hope i still awake at that time then I able to reply the sms and reject the transaction.

I did reply 2 in the morning when I woke up, I think it’s too late to reply maybe? Cause the transaction was made at 12am. and the credit limit is deducted.

The first sms I got is this
At 12.25am

RM0.00 StanChart: Today your transaction of MYR 3685.11 on card ending XXXX at BOATAROUND.C has been declined. Reply 1 if you made the transaction or reply 2 if you did not to +6583382545

Following this At 12.26am
in this sms it show transaction was made at 12.24am

RM0.00 StanChart: Purchase for EUR740.00 from a/c **XXXX @ 19Jul21 00:24:49 is successful at BOATAROUNDCOM. Did not perform? Pls contact the bank

Then this 12.30am
RM0.00 StanChart: Transaction on your card ending XXXX has been declined. Request you to kindly Reply 1 if you made the transaction or reply 2 if you did not to +6583382545

And this 12.47am
RM0.00 StanChart: Suspicious transaction detected for credit card ending XXXX. Please call 0377118888 immediately to avoid usage disruption.

Received a call from standard chartered to 'verify' my recent transactions. First thing he asked for is to perform verification on me though. So I said not acceptable, why would I give PII over the phone when I'm the one receiving the call. He actually offered to tell me his staff ID number to check (like, what?) Anyway I refused and he said he would email me instead, and read out my email address correctly.

Apa jenis SOP ni.... you call my number but ask me to verify?

So you're okay with giving personal financial details to someone who calls you from dunno where over the phone?

Other banks I have received call before (esp MBB for unusual spend). They don't do any verification on calling you, only on you calling them. That makes sense because you are the one initiating, so they need proof. When they are the one initiating, then they are the one who should prove their legitimacy.

I dont feel safe too with expert scammers around who use voip tech to show a genuine calling number.
For such instances i will tell them i will call their CS to authenticate them or pass the call to them with their id.

JOP was charged with AF and as communicated last month by the CS I spoke to, just call them when it is charged and it will be waived. I called yesterday and waived with ease, no question asked. The other two cards - LFC CB and WM already pre-waived so I don't see it on my transactions list.

Anyway, side note SCB is offering us in the company PSA account, I'm thinking to sign up since I see the benefits are quite good. Plus I don't need hard copy submission, everything will be done via our RM. As usual, I will prefer real experience sharing. I can see that even using CC also get benefits for the savings account？

Currently is 2.35%, revising to 0.05+0.75+1.5=2.3% (exc investment part)?

SCB called back to retain my card cancellation of JOP & LFC

same retention offer:

1) cashback RM50
2) 0% BT 6 mths
keep insisting me to keep only 1 card 

decided just to cancel both cards, to have simple peace of mind managing cards   

reinstatement can be done within 30 days.
after hang-up, received sms for card cancellation.

not really, u get 'seasonal cashback' by spending RM200 every 2 months

is it any revision on SC JOP lately? I did my RM1.5k spends as usual but realized my CB is only RM10 unlike RM28 as I've always did.

Don’t know why I am just getting 8 bucks zzz

I always do it by the month end 😅

I already calculation grabpay  topup  not eligible 30% e wallet maybe i save the card in grab app

check you transaction name  “GRABPAY-EC”  is ok
GRAB not eligible

Not maybe is save the card issue

same day transaction Lazada/Shoppe Ok
Grabpay need show “GRABPAY-EC” Not Grab if save card show out grab
not pain not get     

Topup Grabpay at 1st Nov 12.03am but somehow the transaction recorded in SC apps appeared to be at 31st Oct

Btw, for the Recharge and Win cashback game, how to play yea? How to control the steering?

But it just bump to bomb means no way to Siam from the boom right?

Just for record purpose:
02/12/2021 RM100 x 15 = 2 wins

i got the full RM30 + RM20 contactless

Fcfs on 30% of RM100, u just need to make sure RM1k spend within the month

Me too, and I reloaded rm1000 to TnG ewallet using the non-saved method on 1-Nov 2.30am.