Yup.
But the cash back is higher..
Since JOP revised to new max cap
RM20 online +RM20 petrol+ RM20 auto bill

You can check your status of card cancellation in their online banking.
If still pending, means the retention team is yet to call you.

They will call you eventually, but it could take quite some time, for me 1 week+, almost 2 weeks.
Probably due to MCO workforce reduced.

If the status is completed cancelled means they won't be calling you

still same, except autobill, online, petrol each cap at RM20..

if continue fuel 200 and 2300 for bigpay.
you will only get RM40 this month.

to get RM60 ->
fuel 134, 134 autobill and then the rest bigpay

when ask customer service.
they tell you T&C its 60 DAYS after the month end.
so they have their sweet time till 30 April according to T&C.

so stop bothering them

This post has been edited by sjz: Mar 26 2021, 04:17 PM

got once my scheduled future transfer to pay before due date was not captured in the system even i click confirm (Bank Octopus which has the worst online banking).

only notice this 1 week after due date when i check online banking.

i am quite frustrated as there is totally no notification or reminder from SC at all before they charge late charges and interest.

ask SC to waive the interest and late charges, they refused at first.

bring to customer resolution, they still refuse, they claim that my account is not past due more than 1 month so they will not give any notification to me.

so i tell them to give me a letter in writing on their decision, and i will refer to BNM.

after few days, cust resolution wrote a letter stating they decided to waive late charge and interest out of gesture of goodwill.

This post has been edited by sjz: Apr 1 2021, 12:38 PM

https://av.sc.com/my/content/docs/my-smart-...ampaign-tcs.pdf

The Standard Chartered Bank Malaysia Berhad ("the Bank") Smart credit card 30% Cashback Campaign
2 (“Campaign”) commences on 1 May 2021 and ends on 31 December 2021, inclusive of both dates
("Campaign Period")

To participate in the Campaign, Eligible Cardholders must spend a minimum of RM1,000 in retail
transactions (“Eligible Spend Criteria”) to receive 30% cashback on any of the selected online merchants
as specified in Clause 8 (“Merchant”), subject to a cap of RM30 per month per Eligible Cardholders.

The selected online merchants which are applicable to earn cashback under this Campaign are as follows:
• Boost (BOOST APP 3D)
• FavePay (FAVE PAY MALAYSIA-EC)
• GrabPay (GRABPAY-EC)
• Lazada (LAZADA - Not applicable to LAZADA TOPUP/WALLET transactions)
• Shopee (SHOPEE MALAYISA - Not applicable to ShopeePay topup transactions)
• TaoBao (TAOBAO.COM)
• Touch ‘n Go eWallet (TNG-EWALLET ECOM)
• Zalora (ZALORA MALAYSIA)

At the end of each eligible month during the campaign period, Eligible Cardholders who meet the eligible
spend criteria will be selected in sequential order from the first Eligible Cardholders who meet the eligible
spend criteria as specified in Clause 7 until it reaches the maximum capping of cashback allocated per
month, as shown in Table A below.

This post has been edited by sjz: Apr 17 2021, 02:56 PM

usually they will approve almost immediately for existing card holder to add new card

no AF but SST RM25 will be charged upon card approval

Smart not yet

SMART CB already in

i got RM30 CB
for RM50 Shopee and RM50 tng ewallet reload.

Take note Shopee only NOT Shopee Pay.

My RM30 is from campaign 1 as campaign 2 only start May onwards.

IMO, Not worth for campaign 2.
RM1k spend get RM30 max cap.
Effective CB 3% only.
there are cards out there giving 3% for online spend up till RM80 cap/month.

and 1 thing to take note is the T&C state TNG-EWALLET ECOM, however as you all aware tng had changed to TNG WALLET E-COMM KUALA LUMPUR MY.

so you are not sure whether tng still valid for the 3% RM30 cap cb

This post has been edited by sjz: Apr 28 2021, 04:47 PM

need to make sure its payment to Shopee and not ShopeePay

frankly RM50 spend for RM15 cb is the best deal in town...
remember to spend RM50 on ewallet and online shoping like shopee 1st of May..

for me, i rather take the campaign 1

This post has been edited by sjz: Apr 28 2021, 10:38 PM

with Min spend RM1000

effective cb 3%

This post has been edited by sjz: Apr 28 2021, 10:41 PM

Yup..
Maybe you will have some surprise from retention team.

spend RM200 for RM50 rebate

the previous is good.
RM15 cb for RM50 spend.
real 30%.

the problem is ->
Shopee purchase NOT ShopeePay.

So if BigPay Malaysia Kuala Lumpur MY will not be considered as online by system, need manually complaint to cust service?

as my JOP to BP twice, 1 of them shows as BigPay Malaysia Kuala Lumpur MY.

if they r so desperate, ask them to come out with smoe better retention offer like SC -> spend RM200 for RM50 cb

This post has been edited by sjz: May 8 2021, 08:43 AM

when they call you offering waive SST, show that you are not that keen.

they will straight offer waive AF SST plus rm50 by spending rm200