this JOP if spend certain amount baru they waive right

only AFTER they offered you the AF waiver condition first

Just an update I tried to call up to the hotline but in fact she guided to me raise a request via the app, can’t they help directly to raise a request from their end? I am really confuse!!!

From your app, help & services > other banking services > other request.

To file a waiver request from there, just put down your writing and card number ending four digits and amount.

From your app, help & services > other banking services > other request.

To file a waiver request from there, just put down your writing and card number ending four digits and amount.

Hi I am new to SC credit card and anyone care to explain further regarding what is current balance and billed outstanding?

Currently I have say eg 1000 current balance and billed outstanding of eg RM 300. To my understanding, I have to pay RM300 billed outstanding before the payment due date in order to avoid being charged of interest fee, and the rest of 700 will be billed as outstanding at the next cycle. Correct me if I am wrong. Thanks 

JOP will be rebranded into Simply Cash

Anyone received LFC cb for Oct spend?

Erm the card or the benefits was never atas before loll

Based on the card design above its under mastercard already, even if its visa plat, plat is the lowest tier among all if not the lowest.

When you're not a big customer, it's always Simply Cancel to get waiver.

I was once told to apply the Annual Fee waiver through their website. This can only be done once it's posted. But once it's posted, I was at their mercy and they gave me 50% off. Since I was careful not to spend a single cent until the whole GST + Annual Fee fiasco are over, told them I'll pay up what I owe them minus the Annual Fee and Simply Cancel the card, then only i get 100%.

Mine too so I sent request via "Help & Services/.../Other Request" to get the annual fee waiver. The fee waiver option always say my Simply Cash card is not eligible. Previous years, used to called but now no more humans at SCB.

Took about 4 days for SCB to reply to the request and another 3 days before the credit appeared in transactions. Plenty of time before due date so didn't pay first.

Mine too so I sent request via "Help & Services/.../Other Request" to get the annual fee waiver. The fee waiver option always say my Simply Cash card is not eligible. Previous years, used to called but now no more humans at SCB.

Took about 4 days for SCB to reply to the request and another 3 days before the credit appeared in transactions. Plenty of time before due date so didn't pay first.

ya i know at their discretion. i have like rm100 offered some time ago when i tried to cancel due to gst. i took it.

this time around i think they are trying ot make things difficult. after paying all outstanding and it shows rm0, it says i have credits RM51 which cant be seen anywhere and cant be refunded.

funny.

with this NEW function, will it means easily waive?

Dear Mr. xxx,

Thank you for your e-mail dated 30/06/2024.

We regret to inform that we are unable to waive your service tax charges. The service tax is charged by the Government and the Bank is collecting the amount on behalf of the Government.

Alternatively, you may apply for balances product such as Flexipay Plus, Cash on call, Balance transfer plus in order to get RM25 cashback to offset the tax. The application for these products is subject to bank's approval.

Kindly notify us in your next reply if you wish to proceed with this option.

If you have any questions, please contact us at the following:

Online banking mailbox: log on to online banking and click on “mailbox” compose a message.

Thank you.

Standard Chartered Bank Malaysia Berhad 198401003274

Disclaimer

This email and any attachments are confidential and may also be privileged. If you are not the intended recipient, please delete all copies and notify the sender immediately.

CCRIS Registration is now Online! You may directly register for CCRIS without the need to walk into Bank Negara Malaysia (BNM) or Agensi Kaunseling dan Pengurusan Kredit (AKPK) office. Check your Credit Report by registering Online for eCCRIS at Bank Negara website.

just got charged Annual fees for my simply cash cc and was granted a 50% waiver. Now im contemplating to cancel the card but for now appealing for them to submit a 100% waiver and try my luck....actually even paying rm125 it is still quite worth it to keep the card if i can get rm60 rebate monthly just that most bank dont even charge AF, so why is SC charging it still...probably might consider to cancel it and reapply with rm1000 after the cooling period

aduiii...like this no more waiver then after threatening them

Finally, done. RIP SCB 2002-2025

First requested for card cancellation in Dec. Took a bit long because waiting for Facebook fraudulent charges to be resolved and missing Nov & Dec cashback which, I think, was due to the change in card number bcos of the FB charges.


Customer for 23 years. Credit limit: RM7500 from start to finish. LOL.