Outline ·
[ Standard ] ·
Linear+
Credit Cards Standard Chartered Bank Credit Cards V4, Everything About SC Credit Cards
|
synical
|
 Jan 10 2023, 11:40 PM
|
|
QUOTE(contestchris @ Jan 10 2023, 10:06 PM) I called SCB 2 weeks ago to cancel my card. I received a callback around a week later (even though I insisted I wanted immediate cancellation but they said another agent will handle the cancellation itself). That second agent offered me RM100 cashback on any RM200 spend by end of Jan 2023. Said the cashback will be credited on 31st March. I thought a short while then insisted on a cancellation, but they seemed extremely pushy and even guilt tripped me (first I'm experiencing something like this!). The card was eventually cancelled today. A very long process I feel, where some banks can do it on the spot! Anyways, my thinking was, rather cancel it ASAP so that the 6 months countdown starts and I can churn another round (for a minimum reward of RM600), instead of waiting over 2.5 months for an RM100 reward. I cancelled via online banking. Probably took them about a couple weeks. Didn't get any call to keep the card, but I stopped answering long before this anyhow LOL. Might've gotten a text letting me know I could still uncancel, but no other incentive to hang on to it. Then again, I still got another card...  |
|
|
|
|
|
synical
|
Jan 16 2023, 09:54 AM
|
|
|
QUOTE(tiramisu83 @ Jan 16 2023, 02:12 AM) u still got chance to get daily cashback RM5/RM100 for ewallet reload min RM100 I've tried just reloading e-wallet, it's just chance to win grand prize, not the cashback |
|
|
|
|
|
synical
|
Jan 25 2023, 08:53 PM
|
|
|
QUOTE(singgung @ Jan 25 2023, 02:18 PM) JOP cashback so late this month. I want to redeem & cancel my card before statement comes in. This card's cashback always late one... also one of the reasons why I cancelled. |
|
|
|
|
|
synical
|
Feb 9 2023, 02:48 PM
|
|
|
QUOTE(ZzZzz... @ Feb 9 2023, 02:28 PM) wat the..... this implementation is so stupid, what the purpose they doing that Ya, saw that when they first announced Simply Cash card, so I simply cancelled |
|
|
|
|
|
synical
|
Mar 13 2023, 02:37 PM
|
|
|
Maybe I should cancel the Smart card already..
|
|
|
|
|
|
synical
|
Mar 28 2023, 10:09 AM
|
|
|
Question: the 3 month, 0% interest BNPL-esque feature of the Smart card is real? No other fees? Other T&C (haven't found it)?
|
|
|
|
|
|
synical
|
Apr 26 2023, 10:08 AM
|
|
|
QUOTE(z|nk @ Apr 25 2023, 02:09 PM) Jop/simply card not bad what . Any reason to terminate it ? AF ? Yeah, I was ready to cancel when they announced the Simply Cash, before I was due for a new card. Oh wells. Saved myself the AF charge and the obligatory reach out for waiver. |
|
|
|
|
|
synical
|
Apr 28 2023, 03:14 PM
|
|
|
QUOTE(Abk92 @ Apr 28 2023, 12:45 PM)   After I click "Find Out More" there is no information regarding 15% cashback haha I think that promo ended already, it was when the card was first introduced |
|
|
|
|
|
synical
|
May 26 2023, 10:31 AM
|
|
|
QUOTE(confusedway @ May 26 2023, 09:53 AM) can i know is there anyway to interact with human with SCM??? other than visiting a branch??? Card application or what? |
|
|
|
|
|
synical
|
Jun 12 2023, 03:52 PM
|
|
|
QUOTE(beLIEve @ Jun 12 2023, 12:57 AM) https://www.nst.com.my/business/2023/06/917...-bloomberg-newsStandard Chartered is starting to lay off employees across Singapore, London, and Hong Kong hubs as part of an existing plan to cut costs by more than $1 billion through 2024 Maybe Madani affected but not reported. Kinda explains why haven't been getting those calls asking to take personal loans or whatever..  |
|
|
|
|
|
synical
|
Jun 22 2023, 11:16 AM
|
|
|
QUOTE(id28 @ Jun 22 2023, 09:07 AM) I submitted request for SST cashback this month for newly approved Smart card at Help & Services > Other banking services. To my surprise, they approved and credited RM25 loyalty cashback. Maybe you can try. Did you request before, or after the charge show up in the statement? Just wondering, thanks. |
|
|
|
|
|
synical
|
Jun 27 2023, 12:56 PM
|
|
|
It's not just you guys - the chat function doesn't show up on the app for me as well. On the computer yes, but also same - only keluar blank screen.
Was calling to find out why I can't convert a transaction to the BNPL, 3 mth instalment function of the Smart card on my own, but had to select the kill switch option in the phone menu to talk to actual human. Turns out customer has to do that conversion themselves online or app, but if still cannot then call back, presumably for them to do it manually?
|
|
|
|
|
|
synical
|
Jun 28 2023, 12:35 PM
|
|
|
Finally managed to convert one of the over RM500 purchase to the 3 mth, 0% interest instalment on the Smart card; it just took several working days for it to post and have the option to convert to instalment show up online. It's a FlexiPay Plus transaction.
|
|
|
|
|
|
synical
|
Jul 10 2023, 10:40 AM
|
|
|
QUOTE(jimbet1337 @ Jul 10 2023, 08:45 AM) I log in to sc.com/my to download my credit card statement under section eStatement/eAdvices but nothing is there. "No Records Available" appeared. Normally all the pdf is listed there. Temporary glitch? It says on the main page that "eStatement at Online Banking is temporarily not available" - just wait? |
|
|
|
|
|
synical
|
Aug 21 2023, 10:48 AM
|
|
|
Question: If want to pay back FlexiPay transaction, is it considered a "fund transfer", or just regular CC payment?
|
|
|
|
|
|
synical
|
Sep 27 2023, 09:35 AM
|
|
|
Had to press 1 for emergencies in order to talk to someone for AF waiver.
According to person I spoke to, still have to call them for it and said to press 5 (Account Information), 3, then 0 (presumably to talk to human), but after pressing 5, cannot get past the "key in NRIC/card number" step ..so how? keep pressing 3 ah?
|
|
|
|
|
|
synical
|
Oct 4 2023, 11:04 AM
|
|
|
QUOTE(poweredbydiscuz @ Oct 3 2023, 09:46 AM) Have you tried the "fee waiver" option? When I spoke with CS over the phone, apparently that "Fee Waiver" thing refers to late fees, etc, not annual fees... If you want AF waiver, still got to call them. Use the emergency lane if you have to, cos Option 5 (Account Related Questions) is not working AT ALL |
|
|
|
|
|
synical
|
Oct 4 2023, 11:55 AM
|
|
|
QUOTE(!@#$%^ @ Oct 4 2023, 11:32 AM) You don't get to "another one" me, I've called multiple times and have left DMs. At least I didn't escalate to BNM; but their phone system is messed up - it shouldn't be this hard to call them for AF waiver. Some more they make you CALL them for it now; last time can just live chat that shit, now it's like hen's teeth |
|
|
|
|
|
synical
|
Oct 20 2023, 05:19 PM
|
|
|
QUOTE(Rinth @ Oct 20 2023, 04:36 PM) anyone know how to waive the CC annual fees via call? i called the number behind the CC but cant reach the operator....keep pusing pusing with the phone bots only =.= Everyone here has been complaining about it, but long story short: emergency option will get you to a human. Because when I spoke with someone, they said to press 5 for account enquiries, but speaking from personal experience, cannot. So... yah |
|
|
|
|
|
synical
|
Oct 21 2023, 08:43 PM
|
|
|
QUOTE(silverwave @ Oct 20 2023, 06:59 PM) Hi, anyone knows if got chance to waive annual fee if I did not meet the yearly min spend requirement? Totally overlooked or else would have cancelled the card No harm calling to ask, it's just hard to speak to human at the moment, so ymmv |
|
|
|
|
Quote
0.0540sec
0.42
7 queries
GZIP Disabled