Laptor Error after Replace New Hard Disk
I sent my laptop to a computer shop to replace the faulty hard disk on early of August (the laptop showed "A disk read error occur, press Ctrl+Alt+Dlt to restart"). The laptop's faulty hard disk was replaced with a New Hitachi hard disk. And the laptop was formatted after replaced with new Hitachi Hard Disk.
The laptop was in good condition until early of October, the laptop started to show Blue Screen ("your pc run into a problem and needs to restart. We just collecting some error info, and then we'll restart for you. ") everytime when I open google chrome browser.
And the laptop showed once Black Screen ("Reboot and select proper Boot device or Insert Boot Media in selected Boot device and press a key_"), this black screen issue only happened for the very first time. After I did some research with this black screen issue. I found that this black screen issue is happened because my laptop not able to recognize the laptop's hard disk.
I have sent my laptop to the same computer shop again for further inspection. They have informed me that the replaced Hitachi is in good condition, the Blue Screen & Black Screen issue might be due to the motherboard problem. After 1week+ of inspection, they infomed me that the cause is the Chipset & IC Overheat. The computer shop posed a charge of RM350.00 to fix these Issues.
However, I'm unsure with these issue so I'm seeking professional advice from you guys. Is the Blue Screen & Black Screen are related with each other? Could these happened due to the newly replaced Hard Disk has comptibility problem? Is Chipset & IC overheat is the possible cause? is RM350.00 is a reasonable fair price?
I really appreciated if someone could share some professional advice or similar experience on this with me. Thank you so much in advance. Have a nice day guys!!!
Best Regards,
Adrian
This post has been edited by jhong1990: Oct 28 2016, 09:11 AM
Attached thumbnail(s)
Laptop Error after replace new Hard Disk, Professional Advice for Laptop Problem