Due to random freezing and some unsolvable issue with Hyper-V, I decided to reformat Win10 with a clean, stock MS Win10 image, left it overnight to auto installed some essential drivers such as GPU, sound card, and some Intel chipset drivers.

Now basically the essential drivers are installed, minus the HP OEM apps like HP 3D Drive guard, HP support assistant, still thinking whether to install them or not. I kinda suspect these OEM software caused the Win10 system to freeze randomly

here comes the question, do you guys always get the drivers from device manager (download from MS), instead of going to laptop manufacturers website to download?

Not necessary to have those bloatware installed. When I receive new laptops I usually uninstall everything if I don't have a copy of windows with me. If I have it i will just reformat the whole thing to a blank slate.

Some of those bloatware are useful though. Not sure what HP has but Lenovo used to have a battery manager that has some functions which are really hard to find now.

Summary, don't bother with bloatware. If it is something you install and never think of touching, its useless to you.

HP does bundled these so called "bloatware" but not all are useless, for example the "HP 3D DriveGuard" is very useful where upon shutdown it will park the HDD's head into a "park" position thus protecting the platter from damages due to vibration, drops etc.

You need to check your device manager, some of these "bloatware" does have their functions.

Drivers download is always recommended from manufacturer's website, as these drivers is fully tested & compliant with Windows. While Microsoft own drivers update is more generic or to fix certain problems only. For full potential of the hardware, it is always recommended to use manufacturer's latest version.

Hyper-V required HW virtualization to be enabled in UEFI (aka BIOS), did you enabled that feature ? It might be the root cause to your problems. Also manufacturer will not enable this feature by default, you need to manually enabled it.

If you didn't find them useful before, I guess you didn't need them afterall.

alright, I will install the essential drivers from HP website, and keep the 3D drive guard.

I had enabled HW Virtualization in UEFI before, it's just some weird random Win10 issue where the Hyper V manager unable to connect to the Hyper V service on the localhost. The issue is gone after a clean reinstall.

One of the headaches in Win10 is the potential of new problems for every updates installed.

I'm using Win10 Pro x64, so far I'm running some test programs using Hyper-V also (not to mentioned those images I've copied from training centre for my studies)... it doesn't give me any problems at all.

It's good to hear that all the problems is solved.

guess what, after i gave up on hyper-v, and installed Virtualbox instead, when creating a new VM and started it, bam.. instant BSOD

that is when i decided to reformat everything

duh windows 10..

drivers are no bloatwares. but yeah..bloatwares can cause resources problem.

If you still getting BSOD then most probably it is due to faulty memory. Check the RAM before anything else.

the Bsod was caused by privilege violation, after looking at the error report

This is very odd, I'm using HP EliteBook 9470m Ultrabook, with 16GB RAM, 256GB SSD & 500GB SATA HDD.

Also Win10 Pro x64, installed Hyper-V, VMWare WorkStation Pro, VirtualBox. Some standard drivers & some so called "bloatwares".

Been using for the past 8 months plus, no such problems.

BSOD are usually caused by certain HW failures, the symptoms varies. From your "privilege violation" error, maybe it's trying to access certain resources (eg. RAM) which the address is locked or faulty. Have you tried change the RAM.

Also is your drivers installed with latest version & its downloaded directly from HP website ? Another thing you might want to have a look is the UEFI update, maybe the latest version will fix such issue.

Mine is latest pavilion 15 with 7th gen i7. RAM upgraded to 8gb, the 4gb module is Kingston DDR4. Anyway after reformat still no sign of random freeze.

Last time even when watching movie, out of sudden it can just freeze there and the audio instantly became buzzing sound.. have to force off and on back.

Hope this has nth to do with the additional kingston ram

Hhmm... it might be possible that the Kingston RAM is giving the probs, maybe you can try remove the RAM & do your daily chores & see how it goes.

Or test the ram with memtest86 would be better as if you were doing an important work then suddenly the computer bsod.

almost a month after the reformat, BSOD or random freeze has never occur again

so can conclude that the culprit was the previous corrupted driver files

at the same time I am able to run Hyper V and connect to it without problem

This post has been edited by PhakFuhZai: Nov 13 2016, 01:01 PM