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> Neighbor renovation, Unifi cable (Unifi)

zombie24
post Oct 22 2016, 11:46 PM, updated 3y ago

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My neighbor started renovating his house ...back now almost double story gonna kena Unifi cable from pole.if I have to do back cable who should pay?my neighbor or tm nut or me?
ocphangaz
post Oct 22 2016, 11:55 PM

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neighbour
dcheah
post Oct 23 2016, 12:28 PM

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QUOTE(zombie24 @ Oct 22 2016, 11:46 PM)
My neighbor started renovating his house ...back now almost double story gonna kena Unifi cable from pole.if I have to do back cable who should pay?my neighbor or tm nut or me?
*
I didn't get your questions, do you mean your neighbour house is renovating & have accidentally damaged your house fiber connection which are coming from the pole distribution point ?

If that cable is damaged, its TM's responsibilities to get it fix, just call them like normal to make a complaint. That's simple.

Let TM decide what is the course of action (if they wanted to pursue the damages cost), but definitely its not your fault so you are safe.

Also I would like highlight that the cable coming from the distribution point is a fiber cable thus only certified engineer are able to connect it back & the cable cannot be fix, it must be replaced entirely.

This post has been edited by dcheah: Oct 23 2016, 12:30 PM
badai
post Oct 28 2016, 04:20 PM

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eh.. tell your neighbor don't play2 with TM/TNB. one of my neighbor did that, they straight away bring police and MBSA to pecah the dapur and charge them for it. and the MBSA ppl act like gengster.
zombie24
post Oct 28 2016, 05:22 PM

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QUOTE(badai @ Oct 28 2016, 04:20 PM)
eh.. tell your neighbor don't play2 with TM/TNB. one of my neighbor did that, they straight away bring police and MBSA to pecah the dapur and charge them for it. and the MBSA ppl act like gengster.
*
I'm sure they got approval...to renovate..
abubin
post Oct 28 2016, 05:39 PM

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who is going to pay for few days lost of internet?
zombie24
post Oct 31 2016, 07:58 AM

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QUOTE(abubin @ Oct 28 2016, 05:39 PM)
who is going to pay for few days lost of internet?
*
So far the cable still ok...

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