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 The Official iPhone 7/7+ Thread | V3, This thread is LIT!

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kiatdylan
post Oct 22 2016, 10:15 AM

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URGENT!

I found my 7plus has hissing sound and replaced with a new one from midvalley. Now when i plug in and charging, i can feel a little like static on the back of phone, quite obvious n if i turn off the plug, it's gone. (Matte black 32gb)
Anyone experiece this too? Need some advise!

This post has been edited by kiatdylan: Oct 22 2016, 10:18 AM
kiatdylan
post Oct 22 2016, 10:59 AM

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QUOTE(Ch3n_low @ Oct 22 2016, 10:37 AM)
After exchanged also got hissing sound? Apple still didn't want to admit this issue
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Still gt a bit sound. They said wait for next ios update can it can be solved. O.o im not sure whether it is true. Btw this replaced one i feel a bit static shock when charging, rubbing my hand at the back of hp.
kiatdylan
post Oct 22 2016, 11:01 AM

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QUOTE(jerryhean @ Oct 22 2016, 11:00 AM)
Bring it back to the store to have it check.
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Ya... so bored of driving to KL n queue for the service. $ n time consuming...
kiatdylan
post Oct 24 2016, 09:00 AM

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Somehow i realised alot 7+ matte black has the problem of vibrate when charging.. even display unit. Other colour no prob at all
kiatdylan
post Oct 24 2016, 09:08 AM

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QUOTE(attw @ Oct 24 2016, 09:03 AM)
Can't see how that problem could be color related biggrin.gif
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I know but it really happens... even mine also hav the prob. I went to few outlet checkout, they are the same..
kiatdylan
post Oct 24 2016, 09:55 AM

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QUOTE(nexona88 @ Oct 24 2016, 09:44 AM)
Hmm weird its colour related blink.gif
Normally won't be like that..
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U can try rubbing the back of ur hp while charging. Abit like vibrate or static feel
kiatdylan
post Oct 24 2016, 11:41 AM

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QUOTE(dino89 @ Oct 24 2016, 11:38 AM)
This is normal actually. Most probably grounding issues of the charger.
Macbooks face this "problem" before and it is considered normal nod.gif
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Then much relieved if that is no big deal. Afraid of static or any radiation hahaha
kiatdylan
post Oct 24 2016, 10:51 PM

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So i7+ that found hissing problem in midvalley service centre will be replaced with new unit, or refurbish one? I will be regret if it is not new.. refurbish unit izit not good ones?
kiatdylan
post Oct 25 2016, 07:11 AM

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QUOTE(jerryhean @ Oct 24 2016, 11:40 PM)
Not that it is not good, all parts are still genuine Apple. Just that is has been used by someone else before you.
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Haih... they told me thats new unit. And they also said they never repair hp and only replace new one. Lack of originality ald...
kiatdylan
post Oct 25 2016, 12:32 PM

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About the refurbish from service center, those refurbish phone are like a new one right? They won't give hp with scratches right... haha
kiatdylan
post Oct 25 2016, 12:38 PM

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QUOTE(JayChouYEE @ Oct 25 2016, 12:34 PM)
yes the phone case and battery will be new.
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Good to hear that...
kiatdylan
post Oct 25 2016, 12:51 PM

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QUOTE(JayChouYEE @ Oct 25 2016, 12:34 PM)
yes the phone case and battery will be new.
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Then wads the meaning of refurbish actually? Wad they do to it?
kiatdylan
post Oct 25 2016, 01:09 PM

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QUOTE(JayChouYEE @ Oct 25 2016, 01:03 PM)
A lot of people will return/claim their iPhone due to any reason within the warranty period/exchange period.
Then Apple will given to them a replacement unit/new unit,then Apple will take back those problem iPhone and sent for repair
Then the phone will ready for the next person to claim.
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Ohh so the battery n casing will be new loh? And won't hav any sign marked or left by the ex-user right?
kiatdylan
post Oct 25 2016, 01:19 PM

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QUOTE(babykids @ Oct 25 2016, 01:15 PM)
the "repair" term using by apple actually is replace the spoil component with the new part. Exchange for refurbish set may be a good for those using their phone without protection. If hiss gate is minor, you can wear out your phone and go for exchange. Profit.
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I see.. a bit regret if they replace me an used unit. Without changing battery n case. Like using 2nd hand phone..
kiatdylan
post Oct 25 2016, 02:33 PM

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QUOTE(Criollo @ Oct 25 2016, 01:35 PM)
Sigh, I'll try one last time. dry.gif

It is not possible for Apple Authorized Service Centers to give you a refurbished unit.

If your phone is a one-to-one exchange unit, it has to be new. (Although the phone serial number will vary from the box)
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👍👍👍 noted

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