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The Official iPhone 7/7+ Thread | V3, This thread is LIT!
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kiatdylan
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Oct 22 2016, 10:15 AM
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New Member
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URGENT!
I found my 7plus has hissing sound and replaced with a new one from midvalley. Now when i plug in and charging, i can feel a little like static on the back of phone, quite obvious n if i turn off the plug, it's gone. (Matte black 32gb) Anyone experiece this too? Need some advise!
This post has been edited by kiatdylan: Oct 22 2016, 10:18 AM
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kiatdylan
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Oct 22 2016, 10:59 AM
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New Member
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QUOTE(Ch3n_low @ Oct 22 2016, 10:37 AM) After exchanged also got hissing sound? Apple still didn't want to admit this issue Still gt a bit sound. They said wait for next ios update can it can be solved. O.o im not sure whether it is true. Btw this replaced one i feel a bit static shock when charging, rubbing my hand at the back of hp.
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kiatdylan
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Oct 22 2016, 11:01 AM
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New Member
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QUOTE(jerryhean @ Oct 22 2016, 11:00 AM) Bring it back to the store to have it check. Ya... so bored of driving to KL n queue for the service. $ n time consuming...
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kiatdylan
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Oct 24 2016, 09:00 AM
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New Member
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Somehow i realised alot 7+ matte black has the problem of vibrate when charging.. even display unit. Other colour no prob at all
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kiatdylan
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Oct 24 2016, 09:08 AM
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QUOTE(attw @ Oct 24 2016, 09:03 AM) Can't see how that problem could be color related  I know but it really happens... even mine also hav the prob. I went to few outlet checkout, they are the same..
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kiatdylan
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Oct 24 2016, 09:55 AM
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QUOTE(nexona88 @ Oct 24 2016, 09:44 AM) Hmm weird its colour related  Normally won't be like that.. U can try rubbing the back of ur hp while charging. Abit like vibrate or static feel
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kiatdylan
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Oct 24 2016, 11:41 AM
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New Member
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QUOTE(dino89 @ Oct 24 2016, 11:38 AM) This is normal actually. Most probably grounding issues of the charger. Macbooks face this "problem" before and it is considered normal  Then much relieved if that is no big deal. Afraid of static or any radiation hahaha
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kiatdylan
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Oct 24 2016, 10:51 PM
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New Member
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So i7+ that found hissing problem in midvalley service centre will be replaced with new unit, or refurbish one? I will be regret if it is not new.. refurbish unit izit not good ones?
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kiatdylan
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Oct 25 2016, 07:11 AM
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New Member
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QUOTE(jerryhean @ Oct 24 2016, 11:40 PM) Not that it is not good, all parts are still genuine Apple. Just that is has been used by someone else before you. Haih... they told me thats new unit. And they also said they never repair hp and only replace new one. Lack of originality ald...
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kiatdylan
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Oct 25 2016, 12:32 PM
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New Member
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About the refurbish from service center, those refurbish phone are like a new one right? They won't give hp with scratches right... haha
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kiatdylan
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Oct 25 2016, 12:38 PM
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New Member
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QUOTE(JayChouYEE @ Oct 25 2016, 12:34 PM) yes the phone case and battery will be new. Good to hear that...
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kiatdylan
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Oct 25 2016, 12:51 PM
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New Member
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QUOTE(JayChouYEE @ Oct 25 2016, 12:34 PM) yes the phone case and battery will be new. Then wads the meaning of refurbish actually? Wad they do to it?
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kiatdylan
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Oct 25 2016, 01:09 PM
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New Member
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QUOTE(JayChouYEE @ Oct 25 2016, 01:03 PM) A lot of people will return/claim their iPhone due to any reason within the warranty period/exchange period. Then Apple will given to them a replacement unit/new unit,then Apple will take back those problem iPhone and sent for repair Then the phone will ready for the next person to claim. Ohh so the battery n casing will be new loh? And won't hav any sign marked or left by the ex-user right?
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kiatdylan
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Oct 25 2016, 01:19 PM
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New Member
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QUOTE(babykids @ Oct 25 2016, 01:15 PM) the "repair" term using by apple actually is replace the spoil component with the new part. Exchange for refurbish set may be a good for those using their phone without protection. If hiss gate is minor, you can wear out your phone and go for exchange. Profit. I see.. a bit regret if they replace me an used unit. Without changing battery n case. Like using 2nd hand phone..
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kiatdylan
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Oct 25 2016, 02:33 PM
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New Member
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QUOTE(Criollo @ Oct 25 2016, 01:35 PM) Sigh, I'll try one last time. It is not possible for Apple Authorized Service Centers to give you a refurbished unit. If your phone is a one-to-one exchange unit, it has to be new. (Although the phone serial number will vary from the box) 👍👍👍 noted
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