Welcome Guest ( Log In | Register )

Outline · [ Standard ] · Linear+

 black screen on dell u2711 with MBPR late 2012

views
     
TSAlphaOmega001
post Oct 15 2016, 11:18 PM, updated 10y ago

Getting Started
**
Junior Member
254 posts

Joined: Jun 2011
hi guys, i have recently purchased a Dell U2711 monitor to use as an external monitor for my Macbook Pro Retina 13(Late 2012).

The reason i wanted this monitor because of its resolution(2560x1440).

I bought a mini display port to display port adapter to connect to the monitor but all i get is black screen from the monitor.

However on my MBPR, it seems that it recognised the monitor because under system preference->displays, the arrangement pops up and i am able to arrange my display position, and when i clicked mirror display it shows that my MBPR is connected to the monitor(as per screenshot below) and i was able to choose the 2560x1440 resolution. Even if i changed the resolution to 1080p/720p, the monitor continue to show black screen( it shows no connection to display port)

I have tried using HDMI cables, it worked perfectly.

I am on the latest firmware(10.12) sierra

May I know how can i resolve this problem ?

user posted image

user posted image
wei
post Oct 17 2016, 05:32 PM

Get your Macs done right!
*******
Senior Member
6,496 posts

Joined: Jan 2003
From: Kota Damansara



Try blow clean your thunderbolt ports. Sometime they get dusty and the connection become wonky.

Lastly, ensure you are using original Apple MiniDisplay adapter or at lease a known trusted brand one.

 

Change to:
| Lo-Fi Version
0.0134sec    2.00    5 queries    GZIP Disabled
Time is now: 24th December 2025 - 03:03 PM