Any maxis staff here can share if there will be a Zerolution/Zerolution replacement program for iPhone coming soon?

Anyone got upgraded to this yet?

http://www.soyacincau.com/2017/12/07/maxis...even-more-data/

Dropped by Maxis center just now after dinner wanted to find out more, here's what I understand from the staff's explanation...

Advance payment has to be paid via Credit card (0% EPP available), so subscriber pay the bank via 12/24 months installment.
The Advance Payment amount will then be deducted from your monthly bill. (the same 24 months contract applies for Zerolution plan)

The way i look at it, customer now owe the bank and not maxis. Maxis 'protected' from customer 'running away' with their iphones since they already got their money from the bank.

In this case you would have already paid 4500 to maxis in advanced payment, which means if you used your credit card for 0% EPP, then you would be paying the bank. Maxis will offset your bill amount from the advanced payment you've paid.

Zerolution for Maxis = EPP? HAHAHAHA!

Currently only 12 months. Never seen any EPP more than that yet.

Yes, you can EPP for 24 months at Maxis Centres depending on what credit card you have (I know MBB is possible).

You should ask them how is this called Zerolution when you’re required to pay an upfront. It should be called EZlution.

they are mentioning that iphonex is not eligible for waiver be it 1 year or 10 years postpaid cust

Any changes so far to the Zerolution plan? Or still that screwed up pay upfront plan.

Hi just wanna share my story with Iphone 12 maxis. Been using maxis for the past 4-5 year without ever paying late my bills never being barred.  On pre-order day my number was 1086, got into the waiting list n able to select 12 Pro Max Graphite 128gb. And then comes to the part for TAC “your account is not supported”. What the heck.

Then I saw people in this thread fillup ROI and get phone call n got their unit reserved. I tried the same around 12am. Next morning got call from Maxis CS confirming the unit then told me Im not eligible for Zerolution. Quite frustrated wht seems to be the issue.

Then i went to dealers at Tesco Semenyih, check all my acc history payment said i can booked with them but need RM200 cash. Unfortunately i dont have cash tht time n lazy to withdraw i just walk away. Since they say stock might be coming later then 15th for 1st batch, and my name will be on 2nd batch that could be on 27th.

Next i tried my luck at IOI they check the same but this time they check IC n thumb print. Now say i cannot take Zerolution due to im being Tier 4. What ever that mean also I don’t understand. I can only take normal contract but need to pay for device like RM3,895 for Pro Max. But dont need upfront because im “VIP” customer she said.

Then on 25/11/20 just checking Maxis website. Saw got stock tried to order this time then the TAC came in!! i take delivery because i think if i take pickup might need more cash or trouble later when collecting. Check yhe tracking its “confirmed” next morning “being packed” n “in transit”. Still in denial hahah and anxiously waiting. Today 27/11/20 11.05 am got call from Gdex “ abang ada dkt rumah ke saya nak hantar phone dr maxis”. 11.20 i safely collected my Iphone 12 Pro Max 128gb Graphite.

Almost port into Celcom already being so frustrated with Maxis. So now another 2 years with maxis HAHAH. Damn

don bother with call, they say they cant confirm with the retail stock...and would suggest to go to next closes shop to walk in and ask.... Maxis after sales service had been going down hill already every since they remove the centre land line....even their chat is not even helpful at all.... best is to drop your name in the list and pray for the best that you get it in december.....i give maxis until mid dec....if nothing comes, i will probably wait for iphone 13 and sell off my screen protector, case and wrap .

Yeah same as me when i made the order online doesnt have high expectations since they told i was not eligible for Zerolution. From my experience if ur tracking moved from “Confirmed” to “being packed” and “transit” then it might reach u.

Now just anxiously and patiently waiting for ur new phone haha

did you have any existing contract still yet to complete when you order your phone ? As understand from their chat, if you have any contract still running you are not legible for zerolution so you need to be present at the center then only can apply new line

I guess you're good to go. Their website system and center system are 2 different thing, if you able to order from website, guess it is safe to say you will get your device. And probably will get your device earlier before the updates turn into delivered.

I think the website is going alright now. How is it going bro? Managed to get your unit yet?