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 Maxis iPhone Discussion Thread V9, It Keep on Rolling!!

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ahlin
post Nov 9 2020, 07:00 PM

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QUOTE(Audyssey @ Nov 9 2020, 06:22 PM)
Forgot to uncheck the safedevice subscription when order. Can call to Maxis cs to cancel it? Thanks
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I think you can do it after you get your device, doubt they will refund the first month payment for you.
ahlin
post Nov 9 2020, 07:26 PM

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QUOTE(Audyssey @ Nov 9 2020, 07:12 PM)
It’s free for 3 months but just don’t know the way they charge.
Better cancel it then.
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Oh they still giving 3 months free. Then you can cancel it before 3 months period ends.

Maxis Safe Device
ahlin
post Nov 10 2020, 10:16 AM

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QUOTE(netken @ Nov 10 2020, 09:20 AM)
Just received a call at 9.15am moment ago - same explanation - system glitch - delivery set at 13th Nov.

But i am not sure did i hear 12am ... still have not had my coffee la ..
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Midnight delivery? rclxm9.gif
ahlin
post Nov 10 2020, 02:44 PM

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QUOTE(Area51SE @ Nov 10 2020, 02:37 PM)
Yeap 4350. But i wonder why there additional payment of RM700?  hmm.gif
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A few member here said Maxis surprisingly collecting some advance payment depend on what tier we are in Maxis.
ahlin
post Nov 10 2020, 04:43 PM

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QUOTE(raptar_eric @ Nov 10 2020, 04:38 PM)
wow great job maxis.. i just received call from maxis, they told me they are cancelling my pre-order, cause no stock.. their website oversupplied...
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MAXIS OH MAXIS. shakehead.gif

Time to call up 123 and ask what's wrong.

This post has been edited by ahlin: Nov 10 2020, 04:50 PM
ahlin
post Nov 11 2020, 08:34 PM

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QUOTE(raptar_eric @ Nov 11 2020, 06:57 PM)
Once I get my refund, i will port out. I do not mind paying for services, but i do not expect shitty services for the amount i pay. Maxis price is considered premium as compared to other telcos, yet service is so shitty

Now cs told me to wait 6 weeks for refund. For real? Lol keep in bank also got interest lor
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So sorry man, totally destroyed your iPhone purchasing experience. Didn’t know such a premium service company will handle your issue unprofessionally.

This post has been edited by ahlin: Nov 11 2020, 08:39 PM
ahlin
post Nov 11 2020, 09:39 PM

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QUOTE(elmolee @ Nov 11 2020, 09:32 PM)
Do you all think I can just walk in Maxis center and sign up for an IPhone this 13 or 14?
thank you
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You can, but stock availability might be an issue as most stock are for those pre-ordered, unless they have allocate some for walk ins.
ahlin
post Nov 12 2020, 09:42 PM

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Apparently Maxis decide to review their customer ctos rating and their payment rating to determine the advance payment amount.
ahlin
post Nov 12 2020, 10:00 PM

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QUOTE(Mavik @ Nov 12 2020, 09:48 PM)
That is a smart thing to do, mostly I guess its for the new customers instead of their existing customers.
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My friend in Maxis told me they check existing customer too.
ahlin
post Nov 13 2020, 08:49 AM

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QUOTE(Area51SE @ Nov 13 2020, 08:25 AM)
Anyone having issue for maxis ? I heard they have some issue registering the phone’s IMEI
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Maxis oh maxis. My bro is experiencing same problem. Have to come back in the afternoon.
ahlin
post Nov 13 2020, 11:14 AM

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Prompt payment all the while, and Maxis decided to charge me advance payment. I straight walk away. They have so many days to inform me but they chose to tell me when I'm collecting my phone. rclxub.gif

attw Hunting begins once again.

This post has been edited by ahlin: Nov 13 2020, 11:15 AM
ahlin
post Nov 13 2020, 11:27 AM

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QUOTE(attw @ Nov 13 2020, 11:16 AM)
How much advanced payment they asked for bro?
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Extra 1k something if not mistaken.
ahlin
post Nov 13 2020, 11:59 AM

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QUOTE(Ch3n_low @ Nov 13 2020, 11:51 AM)
do you guys normally go for zerolution or normal contract
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Normal contract as the subsidized amount is larger.
ahlin
post Nov 13 2020, 12:03 PM

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QUOTE(Ch3n_low @ Nov 13 2020, 12:01 PM)
if go for normal contract, can upgrade to new iphone next year if extend contract?
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Only zerolution360 has the upgrade new phone option right now.
ahlin
post Nov 13 2020, 12:52 PM

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QUOTE(Area51SE @ Nov 13 2020, 12:45 PM)
Did they contact u already that the system issue for maxis have resolved ?
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Still waiting for their call. doh.gif
ahlin
post Nov 13 2020, 01:12 PM

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QUOTE(attw @ Nov 13 2020, 12:58 PM)
That's a lot. If RM500 or less still acceptable for me.
Normal contract has the bigger discount
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1k for me is ok, is they never call or inform that triggered me.

QUOTE(St. Teh @ Nov 13 2020, 01:09 PM)
Just walk in The Garden Maxis at are 10am, queue up for half hour and copped my Pro 128GB pacific blue
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Plenty of stock ya?

QUOTE(teddymon @ Nov 13 2020, 01:10 PM)
What issue they having right now?
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They can't register the phone IMEI into their system.

QUOTE(Area51SE @ Nov 13 2020, 01:04 PM)
Just called mine too. Said still not resolved
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Really ruined our experience. ranting.gif

This post has been edited by ahlin: Nov 13 2020, 01:13 PM
ahlin
post Nov 13 2020, 01:19 PM

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QUOTE(St. Teh @ Nov 13 2020, 01:15 PM)
No idea bro, they didn't put a notice board showing stock level, just line up and they register for me and wait my turn to take my phone
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Good thing they have allocated some stock for walk in customer. Other reseller need 1-2 weeks for them to restock pro variant.

Enjoy your new toy! rclxm9.gif
ahlin
post Nov 13 2020, 03:46 PM

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QUOTE(show_stage @ Nov 13 2020, 03:44 PM)
Anyone who choose pick up still pending reply from the maxis system? rclxub.gif
*
Here. bangwall.gif
ahlin
post Nov 13 2020, 04:00 PM

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QUOTE(show_stage @ Nov 13 2020, 03:48 PM)
Dont know what happens for the system,my family members already wait for 3~4 hours  rclxub.gif
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Tell me about that, my bro has been waiting since morning around 9am. mad.gif
ahlin
post Nov 13 2020, 04:09 PM

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QUOTE(show_stage @ Nov 13 2020, 04:06 PM)
omg 9am til now still not settle yet...
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Yes, I believe Area51SE also waiting since morning too.
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