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 Just want to know HOW DIGI/MAXIS/CELCOM charges?

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TSpowind
post Oct 14 2016, 10:27 PM, updated 10y ago

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Sorry. I knew there are cheaper International package, but just want to know the answers if cases below happened.

For example I used DIGI as sample:

Just want to know what will happen if,

Case 1:
Me in Malaysia calling my friend traveling in Singapore(I duno my friend was in Singapore), both of us using DIGI line, how is the charge?

Case 2:
I called my friend in Singapore number, me using DIGI line, how is the charge?

Case 3:
Me in Singapore calling my family in Malaysia, me using DIGI line, how is the charge?

Case 4:
Me and my friend both using DIGI line calling each other in Singapore, how is the charge?


Charging both side DIGI line?
tympg
post Oct 15 2016, 01:58 AM

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QUOTE(powind @ Oct 14 2016, 10:27 PM)
Sorry. I knew there are cheaper International package, but just want to know the answers if cases below happened.
*
Assuming your telco isn't applying one of RM3x a day or RM10 a day roaming packages, the following is just the normal non-package charging:

QUOTE(powind @ Oct 14 2016, 10:27 PM)
For example I used DIGI as sample:

Just want to know what will happen if,

Case 1:
Me in Malaysia calling my friend traveling in Singapore(I duno my friend was in Singapore), both of us using DIGI line, how is the charge?
*
You are charged the normal charge for a call to a Digi number.
Your friend is charged a re-routed call from MY to SG + receiving a call (in SG, receiving call is normally charged) + roaming surcharge

QUOTE(powind @ Oct 14 2016, 10:27 PM)
Case 2:
I called my friend in Singapore number, me using DIGI line, how is the charge?
*
You are charged a normal IDD call to SG.
Your friend is may or may not be charged for receiving a call (the majority of call plans in Singapore count receiving calls as chargeable).

QUOTE(powind @ Oct 14 2016, 10:27 PM)
Case 3:
Me in Singapore calling my family in Malaysia, me using DIGI line, how is the charge?
*
You are charged for IDD call from SG to MY + roaming surcharge.

QUOTE(powind @ Oct 14 2016, 10:27 PM)
Case 4:
Me and my friend both using DIGI line calling each other in Singapore, how is the charge?
Charging both side DIGI line?
*
You are charged for IDD call from SG to MY + roaming surcharge.
Your friend is charged a re-routed call from MY to SG + receiving a call (in SG, receiving call is normally charged) + roaming surcharge.

For the actual call pricing check this page.

In all those scenarios I assume the standard roaming charges (as practised since the 1990s) apply.
In fact nowadays in 2016, the big 4 Malaysian telcos all offer daily roaming charges that limit what you pay every day (typically RM30+, but sometimes cheaper than that).

This post has been edited by tympg: Oct 15 2016, 02:00 AM
TSpowind
post Oct 16 2016, 06:34 AM

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Joined: Sep 2005
From: Petaling Jaya


QUOTE(tympg @ Oct 15 2016, 01:58 AM)
Assuming your telco isn't applying one of RM3x a day or RM10 a day roaming packages, the following is just the normal non-package charging:
You are charged the normal charge for a call to a Digi number.
Your friend is charged a re-routed call from MY to SG + receiving a call (in SG, receiving call is normally charged) + roaming surcharge
You are charged a normal IDD call to SG.
Your friend is may or may not be charged for receiving a call (the majority of call plans in Singapore count receiving calls as chargeable).
You are charged for IDD call from SG to MY + roaming surcharge.
You are charged for IDD call from SG to MY + roaming surcharge.
Your friend is charged a re-routed call from MY to SG + receiving a call (in SG, receiving call is normally charged) + roaming surcharge.

For the actual call pricing check this page.

In all those scenarios I assume the standard roaming charges (as practised since the 1990s) apply.
In fact nowadays in 2016, the big 4 Malaysian telcos all offer daily roaming charges that limit what you pay every day (typically RM30+, but sometimes cheaper than that).
*
Great info. Thanks. thumbup.gif
So how much is the charges for 'each case above' for both of us?
Assumed 5 minutes call for each case. rclxub.gif

This post has been edited by powind: Oct 16 2016, 06:35 AM
tympg
post Oct 17 2016, 01:09 AM

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Joined: Oct 2009
From: Penang


QUOTE(powind @ Oct 16 2016, 06:34 AM)
Great info. Thanks.  thumbup.gif
So how much is the charges for 'each case above' for both of us?
Assumed 5 minutes call for each case.  rclxub.gif
*
Right now the Digi website roaming rates page ( http://new.digi.com.my/roaming/international-roaming-rates ) is down. But when it's back up, you can see the call rates when you're roaming in a particular country.

For calls from Malaysia to overseas, you can go to this page:
http://new.digi.com.my/roaming/internation...untry=Singapore

This post has been edited by tympg: Oct 17 2016, 01:10 AM

 

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