There is no virtual forms for you to download.

You need to get to their office personally, queue for the number and request. The officers will guide and as well, inform you on the payment required to be made.

You need to prepare quite a lot of documents as well such as the plan to the building.

You won't be left "unprepared".

Don't expect to just make one trip and get everything settle

Go there the first time, get the forms, make your inquiries and jot them down in your small little notebook. Go back home, compile the necessary documents and comply with the conditions and then go and submit on your second visit.

I believe you need some documents to be certified as true copies by a lawyer or someone qualified.

Yes, if your house is under the jurisdiction of MBPJ then you need to go to their office.

o.<b

If there is one thing that is true, even if the guidelines are "clearly" reflectedon the website of forms, the officer in question will surely ask you to provide more than what is required. That is just their "way" of doing things.