What about our another freebies : 1 year screen crack protection during the replacement ? Did anyone ask Samsung yet ?

So what am I gonna do now with my 1 year screen crack warranty. While others have Pendrives and VR Gears, we are left with nothing. Feeling pissed.

Disappointed with the available choices and their attitude.

1. Prefer to wait for S8Edge but not given a choice and forced to take S7Edge and no other choice of Samsung phones.
get your refund and wait for it
2. Extra 1 year screen warranty only applicable to S7Edge, no compensation for full refund
if you paid for it, you will get a refund for it, same like the last time.
3. No compensation like US/South Korea where higher compensation is given if stay with Samsung and lower compensation for full refund.
you can opt to not return or return with full refund, you want extra can always go to KPDNKK and give your justifications
4. No fireproof box mail to us and we need to get back to Point of Purchase at our own expense and inconveniences because of their failure.
the phone was sent to them, hence they have to send it back

We trust them and as loyal customer we get treated like nobody in Malaysia and forced to take limited choices.

Where is their responsibility and care towards affected customers?

All I see is just cut cost measures at their conveniences.
corporate@samsung.com go tell them what you want, maybe can get the free stuff and compensation that you always wanted.

Those who opt for exchange please follow on the Budget 2017. Seems smartphone is deductible yearly max 2.5k. You might want to really consider refund and buy in Jan 17 haha

They are smart. In the long run, they win!