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Samsung Samsung Galaxy Note 7 Official Discussion V9!, Discontinued on 11 October 2016 :(

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Sugasugar
post Oct 14 2016, 09:40 AM

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QUOTE(lookie @ Oct 14 2016, 09:09 AM)
A9pro sounds like a very decent interim replcacement...till s8 or n8 or whatever. but....but...no notification led is really a big turnoff!

why samsung u so kiamsiap, led light cheap stuff also u exclude **shakes fist**  vmad.gif
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I'm using A9pro now while waiting for S8 or Note8 hehe.. so far so good and yesss why can't samsung just put the led light 😥
Sugasugar
post Oct 15 2016, 11:22 AM

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QUOTE(jerm @ Oct 15 2016, 11:19 AM)
Anyone contacted by YES yet?

I bet they're gonna pull the same shit again by asking to return all accessories
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Only received an email... after that nothing yet.. they can't do that right? Because it's already stated by samsung no need to return accs..
Sugasugar
post Oct 18 2016, 11:21 AM

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What is the trade in value for A9pro at samsung stores?? Anyone knowsss?
Sugasugar
post Oct 20 2016, 06:56 PM

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QUOTE(pohsze @ Oct 20 2016, 06:53 PM)
fuck YES. i returned my note 7 to lowyat samsung service center and they accepted.  took back all my accessories im so happy and relieved now
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Can I just send to ANY samsung service center??? What did the lowyat samsung asked? I'm too tired waiting for YES.
Sugasugar
post Oct 21 2016, 10:57 AM

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FOR YES customers:

I called Samsung SC Sunway and asked if I could just do the refund process with them instead of YES since YES claims they haven't got any instructions from HQ. She asked if I have any contract and I said no so she said yes and they will refund the amount of Samsung Preorder which is less 0.90cents from YES which I don't mind just as long I get my refund. I'm gonna go to Sunway this afternoon or tomorrow. I will update you guys if I succeed or not loll.
Sugasugar
post Oct 21 2016, 03:05 PM

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YES set update:

I went to Sunway SC and return my note7 (phone and empty box only).. it took like 15-20 mins and the guy confirmed with me twice about the refund amount which is RM2897.10 (less 0.90 from YES) which I don't mind rather than stuck with stupid YES. He gave a service order sheet, he said the refund will take 5working days and samsung will inform me when they have credited the money into my acc. If anything, can just call them back. So relieved fuuuhhh....

PS: bring IC copy, Invoice from YES, bank online statement..
Sugasugar
post Oct 21 2016, 03:35 PM

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QUOTE(yvonnesoo @ Oct 21 2016, 03:19 PM)
RM2879.10 it's?

need to bring copy of bank statement or can just provide bank account number?
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Oops my bad. Yeapp that's the amount RM2879.10... they need your name and account number so i think like online statement can be accepted too.. I'm not sure if you just write on a paper they will accept it or not.. hmm.gif
Sugasugar
post Oct 21 2016, 03:48 PM

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QUOTE(starz92 @ Oct 21 2016, 03:40 PM)
they need proof of your bank account number,so I don't think writing in a piece of paper will be accepted
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Yeahhh.. luckily I remembered to print just now.. I hope they won't ask me to take back the phone even if YES complaint or whatever.. YES is just too damn slow.. rclxub.gif
Sugasugar
post Oct 21 2016, 05:36 PM

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QUOTE(bmwlover @ Oct 21 2016, 05:31 PM)
Can return yes set in sunway samsung sc in de LG floor?
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I returned my YES set at Sunway samsung SC.. not sure which level, same level as umobile..
Sugasugar
post Oct 21 2016, 05:44 PM

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QUOTE(bmwlover @ Oct 21 2016, 05:40 PM)
Isit opposite sam groceria r? Near to the gym wan
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Wait.. this is Sunway Pyramid right? Or which Sunway? I don't think so there's a gym there... shocking.gif
Sugasugar
post Oct 21 2016, 10:32 PM

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QUOTE(bmwlover @ Oct 21 2016, 09:51 PM)
I tot ur mentioning sunway carnival in butterworth penang
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Oohh sorryy for the confusion. I should have mentioned Sunway Pyramid. 😥
Sugasugar
post Oct 22 2016, 08:27 AM

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QUOTE(serenet @ Oct 22 2016, 07:15 AM)
Anybody get refund for the clear coat?
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I didnt asked for refund but I changed to another phone which is s7edge and supposedly need to pay RM20 for installation but because I introduced a friend, they waived the installation fee thus I paid nothing.
Sugasugar
post Oct 22 2016, 08:29 AM

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QUOTE(j.cool @ Oct 22 2016, 12:52 AM)
I returned my note 7 to Samsung SC sunway pyramid which I purchased via YES. 

YES is totally hopeless.  I tried all avenue.  From fb msg,  live chat,  hotline,  general email,  note 7 email,  premium hotline,  YES person in charge of note 7 -  Agnes who went MIA for 5 days even multiple calls,  SMS and WhatsApp.  To the extend of emailing YES 's CEO.  All no answer. 

YES should at least feedback us rather then keeping quiet. 

Spoken this to Samsung Careline regarding YES's no respond.  Which they will inform higher management. 

Never ever buy anything from YES.  With package or without. 

Sunway SC told me will refund to my bank account within 5 working days.  Fingers crossed.  I miss you note 7
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Good for you! I did the same thing.. hopefully everytbing goes well and we get our money in 5 working days.. I really won't buy or deal anything with YES anymore in the future..
Sugasugar
post Oct 22 2016, 09:25 AM

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QUOTE(eligible @ Oct 22 2016, 09:05 AM)
So you obtained a Free device?
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Nope not free.. I took refund for note7 because I already have an s7edge.. I just ask the clearcoat people to transfer it to my s7edge instead of needing to buy again the clear coat for my s7edge..
Sugasugar
post Oct 22 2016, 06:49 PM

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I just received an email from YES asking me to bring my phone for refund on Monday. Too bad the phone is with samsung already.
Sugasugar
post Oct 31 2016, 08:29 PM

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QUOTE(yvonnesoo @ Oct 31 2016, 08:07 PM)
I did. I bug until I feel myself annoying 😂
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I called samsung sunway pyramid CS today and asked about the money.. the girl then said she will email to samsung.. she called awhile after and said she already emailed and she will update me.. i hope she does..
Sugasugar
post Oct 31 2016, 08:59 PM

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QUOTE(yvonnesoo @ Oct 31 2016, 08:45 PM)
Do update me ya. Thx
I gonna bug them tomorrow again lol
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Sure I will update here. Yeahh pls bug them haha..

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