Are we actually having the worst refund compensation in our region?
Samsung Samsung Galaxy Note 7 Official Discussion V9!, Discontinued on 11 October 2016 :(
Samsung Samsung Galaxy Note 7 Official Discussion V9!, Discontinued on 11 October 2016 :(
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Oct 18 2016, 11:25 PM
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#21
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1,433 posts Joined: Oct 2004 |
Are we actually having the worst refund compensation in our region?
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Oct 19 2016, 08:51 AM
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#22
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Oct 19 2016, 09:14 AM
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#23
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QUOTE(starz92 @ Oct 19 2016, 08:52 AM) Just went to surrender my note 7 to Senheng last night opting for refund. Have to wait 2 weeks as well. How was the process? Just fill up some form? Need to bring bank account statement?The branch here at penang also have no stock for S7 edge so I am the first one to return the phone. The branch manager said they have a number of phone call from customer but most requesting for S7 edge exchange and since they have no stock they have to ask them to wait. Won't they be in some kind of trouble if really touchwood, one of those customer that are waiting for the S7 edge stock replenishment from SenHeng have their note 7 kabooom! Whose fault will that be then? Customer wanted to change but they don't have stock and ask customer to wait without lending any loaner phone. |
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Oct 19 2016, 09:28 AM
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#24
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QUOTE(starz92 @ Oct 19 2016, 09:17 AM) just pass them IC and bank statement 1st page. they will do the work. took around 20 minutes so just walk around at their shop. Thanks for the info bro!In the end they ask me to go back and wait 2 week for refund without giving me any receipt..They even took back the receipt issued during the first replacement. When asked for any documentation he said he have filled up all the documents and just need to submit to their HQ for refund. Feeling insecure, I asked for a photocopy of the receipt they gave during the first replacement and take a screenshot of the IMEI and Serial number at the phone box. |
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Oct 19 2016, 10:23 AM
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#25
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Oct 19 2016, 10:32 AM
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#26
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QUOTE(RedsInHell @ Oct 19 2016, 10:30 AM) Lucky you.. ππ they took everything on the exchange. It's already stated in Samsung official webpage that YOU ONLY NEED TO BRING PHONE AND THE BOX AND CAN KEEP ALL THE ACCESSORIES.π₯π₯π₯ hopefully cn keep them this time. Wont argue if they want anyway, As long as my refunds goes smooth.. π π Btway. What are you guys getting, if not replacing with s7e? Im thinking mid end phone until s8.. my list is a very short one since very few phone can use YEs network. So.. couldbe xperia X.. but not having ip68 for that price π°π°π° So don't get scammed! |
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Oct 19 2016, 10:36 AM
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#27
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Oct 19 2016, 10:46 PM
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#28
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Anyone tried returning SP to maxis? Will they refund?
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Oct 21 2016, 02:01 PM
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#29
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Seems like YES is really causing lotsa troubles.
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Oct 23 2016, 10:24 PM
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#30
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Oct 24 2016, 09:32 AM
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#31
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SenQ doesn't allow refund for SP? So I presume Sen Heng is the same?
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Oct 24 2016, 09:58 AM
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#32
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QUOTE(vignaroli @ Oct 24 2016, 09:49 AM) i think is fair for showing recognize to die hard fans and reward them? They should have stated this when offering refund/exchange.somehow i think is not free because u need to return the existing s7 edge. can see like the s7 edge is a temp loan phone to u before u can get the S8 (for the note 7 price u paid) but if rm2,880 - 300 = rm2,580 for getting the s7 edge and able to switch free for next s8. it quite damn attractive offer . If people know about this alot will opt for exchange instead. It's really unfair to those who had refunded previously. |
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Oct 24 2016, 10:41 AM
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#33
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Anyway, even if Samsung really giving us perks for next flagship, we most probably will be screwed by SME.
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Oct 24 2016, 10:50 AM
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#34
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QUOTE(vignaroli @ Oct 24 2016, 10:42 AM) once upon a time i was sony fans.....but get dissapointed with their Xperia ION. when xperia Z first launch i was liek "WOW" wat a design....but nowadays z1,z2,z3,z3+,z5 until the recently XZ. i seen not much diff and some model even like become more fatty and not sexy anymore....don know is my problem or wat...somehow i not interesting to buy sony flagship anymore. QUOTE(lllllx3 @ Oct 24 2016, 10:46 AM) Once you owned a Note 7, other phones doesn't look sexy anymore..... |
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Oct 24 2016, 03:37 PM
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#35
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QUOTE(qawyhamz @ Oct 24 2016, 03:12 PM) Users in the upgrade program will need to pay only half the price of a Galaxy S7 device, rather than the full amount, before exchanging to the S8 or the Note 8, Samsung said. In offering the Note 8, Samsung indirectly reinforced previous statements that the Note series will not be discontinued. Not so worth it in my opinion if need to pay half price. ====%= from the same article On another note; there will be a note 8 ... horrayyy Might as well wait for S8, use it for few months, sell it then buy Note 8. |
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Oct 24 2016, 04:56 PM
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#36
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QUOTE(yuhhaur @ Oct 24 2016, 04:53 PM) I wonder will SME offer some similar program like in Korea |
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Oct 25 2016, 09:38 AM
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#37
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Oct 25 2016, 12:43 PM
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#38
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QUOTE(Star_knight79 @ Oct 25 2016, 12:33 PM) I will be going to Cambodia soon. Total BAN! Cannot bring on flight at all and cannot check-in.Is Note 7 completely banned in the air-craft? or it is ok to just switch off and hand carry? Sorry, if this question has been asked, I have seen lost track on this issue. * I'm Flying with Air Asia |
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Oct 26 2016, 08:53 PM
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#39
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Just returned my N7 to Sen Heng Kepong.
According to them it will be refunded to credit card and will take up to 14 days. Only returned device and box. Kept spen. Hehehe |
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Oct 27 2016, 04:24 PM
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#40
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