Outline ·
[ Standard ] ·
Linear+
About Note 7 zerolution
|
TSAhKenth
|
Oct 12 2016, 04:51 PM, updated 10y ago
|
Getting Started

|
In regard to Note 7 with zerolution plan, Samsung already announce need collect back device and refund or exchange other device, May I ask is it possible to exchange to other brand device like iPhone 7+ and continue with mop128 plan?
|
|
|
|
|
Maxis
|
Oct 13 2016, 04:29 PM
|
|
QUOTE(AhKenth @ Oct 12 2016, 04:51 PM) In regard to Note 7 with zerolution plan, Samsung already announce need collect back device and refund or exchange other device, May I ask is it possible to exchange to other brand device like iPhone 7+ and continue with mop128 plan? Hi AhKenth, We just heard from Samsung yesterday, we are finalizing the offers and exchange process, we will proactively communicate to our impacted customers on the options very soon. Thank you for your patience.
|
|
|
|
|
|
gend
|
Oct 22 2016, 10:14 PM
|
Getting Started

|
So what is Maxis doing?
|
|
|
|
|
Maxis
|
Oct 25 2016, 04:02 PM
|
|
QUOTE(gend @ Oct 22 2016, 10:14 PM) Hi gend, The affected Maxis Samsung Note 7 pre-order customer will be contacted via call for further arrangement. TQ
|
|
|
|
|