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Credit Cards UOB Credit Cards v7, No Cash Back:, TM/TNB/Syabas UOBPayOnline (YOLO)

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fruitie
post Oct 31 2016, 11:36 PM

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QUOTE(edwardccg @ Oct 31 2016, 11:23 PM)
Anyone still have the old vox tnc ?
Uob site hosting the new tnc which has no cashback now.

I remember vox mentioned utilities bill as cashback exclusion but not "bill payment"

But for yolo tnc, it clearly stated both "utilities bill" and "bill payment" as cashback exclusion.
*
Here you go, I downloaded it and sent it over to BNM when I filed my complaint against UOB for slow cash back crediting. laugh.gif
Attached File  Vox_tnceng.pdf ( 129.42k ) Number of downloads: 23

fruitie
post Nov 1 2016, 01:53 PM

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QUOTE(hebe87 @ Nov 1 2016, 01:33 PM)
YOLO card

I spent rm834 on maxis bill via uobpayonline.com on 24th september

just called and enquire about YOLO cash back

was told that system problem, the cash back will reflect on statement date.

not sure true or not
*
When is your statement date?
fruitie
post Nov 1 2016, 01:58 PM

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QUOTE(hebe87 @ Nov 1 2016, 01:56 PM)
18th
anyway based on previous experience with VOX card, i think it is their system glitch.. failure to capture the cashback.
will see how later..
*
If that still happens next month, I will complain already. Just implement VOX on YOLO, I think it's quite easy to be programmed.
fruitie
post Nov 1 2016, 02:08 PM

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QUOTE(gastacopz @ Nov 1 2016, 02:00 PM)
then end of this month only can finalize which transactions is eligible..and you'll guys will be getting double cashback.. biggrin.gif

meanwhile, my 1st cash rebate will be this month
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Oh ya this month for me, not next month. Forgot today it's already 1st of November.
fruitie
post Nov 1 2016, 02:29 PM

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QUOTE(putra23 @ Nov 1 2016, 02:25 PM)
There is no mention on the RM6 admin fee?
*
It was previously mentioned in the website.
fruitie
post Nov 1 2016, 02:33 PM

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After they removed the VOX card from my UOB Online. I'm not able to view my YOLO statement anymore, anybody else? doh.gif
fruitie
post Nov 1 2016, 02:51 PM

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QUOTE(kit2 @ Nov 1 2016, 02:44 PM)
your yolo is still working?
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Of course, why not? laugh.gif

QUOTE(gastacopz @ Nov 1 2016, 02:45 PM)
im still able to..

maybe because my main account (ref payment account) on statement is yolo.

previous main is vox, then pref plat..

once yolo approved, its yolo > vox > pref plat

Now yolo alone, no more 2 buddies  cry.gif

biggrin.gif
*
I haven't made any payment to YOLO before. Just paid, don't know which is my reference payment account. Then, it should be VOX.
Will call CS soon.

QUOTE(adele123 @ Nov 1 2016, 02:47 PM)
just checked. same here. i suspect cause previously my statement is tag to my vox (i have lady's too). now that i have cancelled vox, statement poof, gone.
*
Will call them when I'm free.
fruitie
post Nov 1 2016, 04:41 PM

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QUOTE(MGM @ Nov 1 2016, 04:29 PM)
Is there  a condition to swipe 3 times upon activation?
*
Free movie tickets. biggrin.gif
fruitie
post Nov 1 2016, 04:46 PM

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QUOTE(lilsunflower @ Nov 1 2016, 04:42 PM)
Yes, this is a common problem. You have to call CS to resolve for you, and it takes some time. In my case, it took several phone calls over 2 months!

My case was:

1st card with UOB was Lady's Card. 2nd card was VOX.

I subsequently cancelled Lady's Card and Vox statement went POOF!

I called them several times, and they said they put in request to technical department bla bla bla. For 2 months I didn't get a statement. In summary. You have to keep bugging them and following up.
*
Thanks for the heads up. My patience has its limit. I will escalate if they don't keep to their time line.
fruitie
post Nov 1 2016, 05:50 PM

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QUOTE(adele123 @ Nov 1 2016, 05:48 PM)
in the meantime, only the pdf statement affected right?

I will manually note down my statement amount minus off my cash rebate...  sweat.gif I shall call in to UOB now.
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Yes, other stuff still can see.
Just now I paid my YOLO card by referring to my card summary. laugh.gif sweat.gif
fruitie
post Nov 1 2016, 06:45 PM

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QUOTE(kelvinlzy @ Nov 1 2016, 06:39 PM)
Received the Vox cancellation letter dated 27th Oct today but Vox still appears in the online banking and showing RM50 CR. doh.gif
*
Mine already disappeared on 29th and credit already transferred to YOLO.
fruitie
post Nov 1 2016, 07:34 PM

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QUOTE(kelvinlzy @ Nov 1 2016, 06:55 PM)
You received any letter? At least I have black and white if they charge me admin fee.
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Nope. Didn't receive anything.
fruitie
post Nov 1 2016, 10:00 PM

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QUOTE(asiatrader98 @ Nov 1 2016, 08:24 PM)
Can we ask for transfer the amount to the YOLO and then cancel the VOX?
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Er... Isn't that what I just said? laugh.gif Yes, you can.
fruitie
post Nov 2 2016, 10:15 AM

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QUOTE(Jcsy @ Nov 2 2016, 10:07 AM)
UOB ONE card

I got the card FREE, then upgrade to ONE for FREE but with AF

Each year I paying stupid AF when I only applied for a free card

I finally gave up because the rebates is not even enough to cover RM200 AF

Not recommended..

My CREDIT is always POSITIVE, meaning I pay advance and never owe
*
Oh so you have been paying AF all this while... Most of the One card users haven't been paying any AF and get waiver.
fruitie
post Nov 2 2016, 01:22 PM

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QUOTE(mywingame @ Nov 2 2016, 01:14 PM)
Been using for 4 years, for the past 3 years no problem waiving the AF for One Classic, but this year requested twice also cannot waive, just asked for cancellation directly see how it goes.

Note that this year my spending is higher compared to past 3 years, never miss payment as well.
*
I have heard few failure cases this year. Hopefully when Retention Department calls you later will give you some good news.
fruitie
post Nov 2 2016, 05:14 PM

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QUOTE(Wazzzap @ Nov 2 2016, 04:53 PM)
does UOB send monthly statement to your emails or i have to log in and check myself?
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Check from UOB Online.

QUOTE(edwardccg @ Nov 2 2016, 05:06 PM)
summon dnp
Mind to share if you received cashback?  icon_question.gif
if everything are good, you should received cashback by end of Oct
*
Nobody has received YOLO cash back.
fruitie
post Nov 2 2016, 05:44 PM

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QUOTE(Wazzzap @ Nov 2 2016, 05:33 PM)
do they have like the 20 days grace period like other banks? for example due 7/11/2016 but can pay within 20 days no interest will be charged

and i have 2 cards but when i click the current statement or last statement for the second card it shows nothing eventhough i did used the card
*
Yes, will have the free interest period.
Maybe haven't posted?
fruitie
post Nov 3 2016, 10:11 AM

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QUOTE(hebe87 @ Nov 3 2016, 09:59 AM)
YOLO cash back

Reporting in

Just received RM50cash back

I spent RM834 for maxis bills via uob payonline on september 2016, received RM50 cash back today
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Great. rclxms.gif
May I know what did you pay with PayOnline? biggrin.gif

QUOTE(ytan053 @ Nov 3 2016, 10:04 AM)
Anyone encountering problem to access uob online banking? It does not even display the username space for me to enter my username and password, the meesage is " please click here to login" and when I click "here", nothing changes.
*
No issue here. Just logged in.
fruitie
post Nov 3 2016, 10:14 AM

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QUOTE(ytan053 @ Nov 3 2016, 10:12 AM)
Finally managed to login with IE, could not login with chrome. Got RM50 cash back from YOLO too, whew!
*
I used Chrome though.
Great, what have you paid?
fruitie
post Nov 3 2016, 10:20 AM

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QUOTE(hebe87 @ Nov 3 2016, 09:59 AM)
YOLO cash back

Reporting in

Just received RM50cash back

I spent RM834 for maxis bills via uob payonline on september 2016, received RM50 cash back today
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QUOTE(ytan053 @ Nov 3 2016, 10:17 AM)
Even better good news, my first transactions for YOLO in September was PosOnline paying Aeon CC  rclxms.gif  rclxm9.gif
*
aeonsakura, please update while waiting for hebe87 to confirm back on the payment made via UOBPayOnline.

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