Still got 2.5 months before my digi contract end. Can change plan now ah?
Digi Fans Club & Enquiries V11, Let's inspire.
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 Oct 12 2016, 05:33 PM
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#1
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Junior Member
77 posts Joined: Jan 2007 
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Jan 6 2017, 06:01 PM
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#2
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Junior Member
77 posts Joined: Jan 2007
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Digi customer service collaps... email bounced back, twitter cannot send message, Facebook no respond. Call, 19 min only answer and ended up helpless.
Call maxis answer within a min. |
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Jan 6 2017, 08:34 PM
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#3
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Junior Member
77 posts Joined: Jan 2007
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QUOTE(tympg @ Jan 6 2017, 06:34 PM) If Digi didn't do silly things like spamming me every evening at 6.16pm to buy their broadband, their CSOs wouldn't have to handle so many calls. Should consider do this .....I had to call on Tuesday to ask them to stop spamming me every day. 13 minutes on the phone before someone answered. That's quick compared to today. Does Digi senior management think that skimping on support staff will increase their profit margins? I think they will lose revenue in the longer run as more pissed off customers port out.  https://www.facebook.com/fopdrm/videos/1164270023628499/ |
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Jan 7 2017, 04:06 PM
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#4
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Junior Member
77 posts Joined: Jan 2007
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QUOTE(hengwai @ Jan 7 2017, 03:34 PM) Stay in Digi always got suprise.. You try to call their helpline, send a message to their Facebook or write an email to their cust serv now. I guarantee u will be surprised.You sign a contract with them also will be surprised. |
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