Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

 Digi Fans Club & Enquiries V11, Let's inspire.

views
     
Raymond T.
post Nov 15 2016, 12:01 PM

Glock 19 Holder
******
Senior Member
1,368 posts

Joined: Aug 2010
QUOTE(Criollo @ Nov 15 2016, 10:13 AM)
I used to have 2 accounts, one postpaid and one broadband tied to email A.

However now broadband account has been changed to tie to email B while postpaid line has been canceled.

Today I've received an email stating:

[attachmentid=8030327]

This email was sent to email A, a now defunct account. I do not know who this new gmail belongs to but it is tied to a facebook account named "Jack Son"

[attachmentid=8030326]

I've called Digi CS and they said my accounts tied up to my IC were fine, but offered no explanation regarding email A.

I'm worried that the fraudster will use my personal information tied to the old  Digi account (email A) to attack my banking or other accounts.

Has anyone experienced this before?'

Some insight would help  bye.gif
*
Change all banking password, change new email address
Raymond T.
post Nov 22 2016, 01:51 AM

Glock 19 Holder
******
Senior Member
1,368 posts

Joined: Aug 2010
Does DiGi still selling VIP Postpaid number ?
Raymond T.
post Jan 6 2017, 08:46 PM

Glock 19 Holder
******
Senior Member
1,368 posts

Joined: Aug 2010
Just noticed that my postpaid been charged data roaming by few kb :/
Raymond T.
post Jan 6 2017, 10:05 PM

Glock 19 Holder
******
Senior Member
1,368 posts

Joined: Aug 2010
QUOTE(tympg @ Jan 6 2017, 09:50 PM)
What plan are you on?  Which country did you roam in?
*
Postpaid 80 / Japan
Raymond T.
post Jan 6 2017, 10:23 PM

Glock 19 Holder
******
Senior Member
1,368 posts

Joined: Aug 2010
QUOTE(tympg @ Jan 6 2017, 10:10 PM)
Go to a Digi Store and ask for a waiver.  I presume you never switched on mobile data when you were there?  What is your phone model?
*
I never turn on data since arrive until today, I'm using iPhone 7+. My Celcom also been charged Zz.
Raymond T.
post Jan 6 2017, 10:59 PM

Glock 19 Holder
******
Senior Member
1,368 posts

Joined: Aug 2010
QUOTE(tympg @ Jan 6 2017, 10:32 PM)
Seems like a problem with the current top tier phones, they tend to "leak" data even when you did not turn the data on.  I read somewhere in LYN Telco Talk the only solution is to turn off 4G on the phone.  Good luck getting the waivers from Digi and Celcom.
*
I already get feedback from Celcom there's no waiver for that charges, waiting for DiGi feedback. I think suppose to be that issue, however I noticed that my DiGi prepaid usage was using few kb of data however the charges is 0

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0183sec    0.62    7 queries    GZIP Disabled
Time is now: 10th December 2025 - 08:54 PM