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 Digi Fans Club & Enquiries V11, Let's inspire.

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Criollo
post Nov 15 2016, 10:13 AM

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I used to have 2 accounts, one postpaid and one broadband tied to email A.

However now broadband account has been changed to tie to email B while postpaid line has been canceled.

Today I've received an email stating:

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This email was sent to email A, a now defunct account. I do not know who this new gmail belongs to but it is tied to a facebook account named "Jack Son"

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I've called Digi CS and they said my accounts tied up to my IC were fine, but offered no explanation regarding email A.

I'm worried that the fraudster will use my personal information tied to the old Digi account (email A) to attack my banking or other accounts.

Has anyone experienced this before?'

Some insight would help bye.gif

Criollo
post Nov 15 2016, 04:08 PM

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QUOTE(Raymond T. @ Nov 15 2016, 12:01 PM)
Change all banking password, change new email address
*
Thanks. Already done that for my Apple ID, banking ID and telco ID.

Digi can only escalate my case for someone to investigate. icon_question.gif

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