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 Digi Fans Club & Enquiries V11, Let's inspire.

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godslayer84
post Nov 15 2016, 04:22 PM

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I just subscribed new broadband RM30 prepaid..
I received a sms from digi stated that free stream has 10GB QUOTA limit.
Kena tipu..

acexii
post Nov 15 2016, 04:38 PM

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QUOTE(godslayer84 @ Nov 15 2016, 04:22 PM)
I just subscribed new broadband RM30 prepaid..
I received a sms from digi stated that free stream has 10GB QUOTA limit.
Kena tipu..
*
What a scammer!!!

Thats why digi never mention about the quota on their tnc.
Just put "stream free" for youtube & others.
Wonder how much for RM60 & RM100 get for "stream free". No "unlimited" word put.

QUOTE
The Customers are advised to check if the Customers' area is within Digi's coverage before signing up for the Service. The list of specific 4G LTE network areas list is available here.
This clause very fishy. Is it the plan for 4G LTE network / device only?
zr125
post Nov 15 2016, 04:38 PM

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QUOTE(godslayer84 @ Nov 15 2016, 04:22 PM)
I just subscribed new broadband RM30 prepaid..
I received a sms from digi stated that free stream has 10GB QUOTA limit.
Kena tipu..
*
i thought unlimited.. cry.gif
raksaser
post Nov 15 2016, 04:43 PM

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QUOTE(zr125 @ Nov 15 2016, 04:38 PM)
i thought unlimited..  cry.gif
*
but if they give 30gb quota for rm100 package pun sudah ok
prosibu
post Nov 15 2016, 04:49 PM

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QUOTE(godslayer84 @ Nov 15 2016, 04:22 PM)
I just subscribed new broadband RM30 prepaid..
I received a sms from digi stated that free stream has 10GB QUOTA limit.
Kena tipu..
*
No tnc states it is 10GB...
Shud sue them instead even though got fup....
godslayer84
post Nov 15 2016, 05:02 PM

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Wait for other ppl subscribe RM60 and RM100 Broadband plan.. see how much quota for free stream.. if still 10GB then its not that worthy
alien3d
post Nov 15 2016, 05:13 PM

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QUOTE(godslayer84 @ Nov 15 2016, 05:02 PM)
Wait for other ppl subscribe RM60 and RM100 Broadband plan.. see how much quota for free stream.. if still 10GB then its not that worthy
*
youtube freedom 1 day 10 gb... 5 MYR.. just watch on holiday lah.. work day no used
G_KeN
post Nov 15 2016, 06:34 PM

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Kek actually the free stream is 10gb only according to digi salesmen at their official stores

Almost kena conned by them digi fckers

whats the point claiming youtube streaming as 'free' if it is no different than the 'on demand stream' with limited quota??

This post has been edited by G_KeN: Nov 15 2016, 06:57 PM
alexleow81
post Nov 15 2016, 06:56 PM

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If give u unlimited, later all pakai pakai network become slow lah! Be happy with what Digi gave you. 10GB pun jadilah for RM30 package. Summore got 6GB summore.
G_KeN
post Nov 15 2016, 06:58 PM

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QUOTE(alexleow81 @ Nov 15 2016, 06:56 PM)
If give u unlimited, later all pakai pakai network become slow lah! Be happy with what Digi gave you. 10GB pun jadilah for RM30 package. Summore got 6GB summore.
*
then dont claim it to be 'stream FREE' la. dont treat customers like fckin idiots.
tympg
post Nov 15 2016, 07:14 PM

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Dammit! I was waiting for my Celcom broadband contract to end before taking up Digi Broadband 85 (15GB + 15GB 2-8am). Now all my plans spoiled. Why are Digi & Maxis forcing all this "free" streaming on people with no desire to watch this much video?

Likely my next broadband plan is going to be a normal postpaid phone plan.
MakNok
post Nov 15 2016, 07:17 PM

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just call Digi Customer Service.

Free Steaming got quota of 10GB...hahaha
Never stated in TnC
Apply to all plan it seem as per my conversation

i even record the conversation just now.

So DIGI tipu...say Free Streaming NOT unlimited BUT Limited 10GB for 30 days..

G_KeN
post Nov 15 2016, 07:31 PM

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QUOTE(MakNok @ Nov 15 2016, 07:17 PM)
just call Digi Customer Service.

Free Steaming got quota of 10GB...hahaha
Never stated in TnC
Apply to all plan it seem as per my conversation

i even record the conversation just now.

So DIGI tipu...say Free Streaming NOT unlimited BUT Limited 10GB for 30 days..
*
user posted image

daylight robbery
TSjack2001
post Nov 15 2016, 07:32 PM

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QUOTE(tympg @ Nov 15 2016, 07:14 PM)
Dammit!  I was waiting for my Celcom broadband contract to end before taking up Digi Broadband 85 (15GB + 15GB 2-8am).  Now all my plans spoiled.  Why are Digi & Maxis forcing all this "free" streaming on people with no desire to watch this much video?

Likely my next broadband plan is going to be a normal postpaid phone plan.
*
But isn't the new packages better even without taking account into the free streaming quota.
godslayer84
post Nov 15 2016, 07:36 PM

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I am the victim.. I thought can stream unlimited.. even the manager at digi store told me it's unlimited after he telephoned so called expert to confirm this..

Wasted my money. Stick to my RM10 for 8GB is more worthy..
G_KeN
post Nov 15 2016, 07:40 PM

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QUOTE(godslayer84 @ Nov 15 2016, 07:36 PM)
I am the victim.. I thought can stream unlimited.. even the manager at digi store told me it's unlimited after he telephoned so called expert to confirm this..

Wasted my money.  Stick to my RM10 for 8GB is more worthy..
*
i think u should go back to that store and ask them to revert back to your original plan if u wish to do so.
MakNok
post Nov 15 2016, 07:48 PM

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QUOTE(godslayer84 @ Nov 15 2016, 07:36 PM)
I am the victim.. I thought can stream unlimited.. even the manager at digi store told me it's unlimited after he telephoned so called expert to confirm this..

Wasted my money.  Stick to my RM10 for 8GB is more worthy..
*
have you finish the 10GB free streaming quota?

it seem after reach quota...throttle according to Digi Customer service.
so my guess,,,since it does not eat your regular 6GB quota..

Youtube become patah kaki for the rest of the month unless you buy the daily Youtube quota.

how much the addon youtube quota and how many GB for how many days?

can check from your newly minted Digi Broadband 30 ar?

G_KeN
post Nov 15 2016, 07:55 PM

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QUOTE(MakNok @ Nov 15 2016, 07:48 PM)
have you finish the 10GB free streaming quota?

it seem after reach quota...throttle according to Digi Customer service.
so my guess,,,since it does not eat your regular 6GB quota..

Youtube become patah kaki for the rest of the month unless you buy the daily Youtube quota.

how much the addon youtube quota and how many GB for how many days?

can check from your newly minted Digi Broadband 30 ar?
*
the digi salesman told me after 10gb "free" stream quota is used up, it will deduct ur main quota.

but..but...
user posted image

*taken from their website in the faq section
and no, no mentioning of that hidden 10gb quota over there.
tympg
post Nov 15 2016, 07:58 PM

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QUOTE(jack2001 @ Nov 15 2016, 07:32 PM)
But isn't the new packages better even without taking account into the free streaming quota.
*
Well I was aiming for the RM70-90 bracket. But there isn't any, except this Maxis one:
    http://www.maxis.com.my/en/personal/internet/wireless-broadband.html
which isn't very good value for money.

My options now are:
  1. Go for the U Mobile P70 plan (but tested in September my area UM 4G is intermittent)
  2. Go for the Yes Broadband & Postpaid Combo RM78 for 22GB plan (but haven't tested network yet, no TDD phone)
  3. Go for Webe (but no tethering and anecdotal evidence suggest mediocre performance)
  4. Go for Celcom First Gold plan (+RM10 to combine with weekend data) (but I am running away from Celcom in the first place)
  5. Continue with my current Celcom First Gold Internet (7GB + 14GB 2-8am) (coverage good, network unstable)
  6. Bite the bullet and go for the 40GB Digi Broadband plan
Decisions, decisions.

This post has been edited by tympg: Nov 15 2016, 07:59 PM
tympg
post Nov 15 2016, 08:07 PM

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I noticed on the Digi Broadband page, there are two tabs:
    Stream FREE
    Stream ON Demand

but the three plans mentioned in either tab is exactly the same. So WTH does Digi mean by Stream Free and Stream On Demand?

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