ip7+ unlock unit is warranty cover here?
if ip7+ bought at usa,
pls and tq

Updated:
Already confirm with dealer here,
Us/other oversea set can send over all apple centre for claiming purposes:)


This post has been edited by jehqiphone: Oct 18 2016, 12:42 PM


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Send back USA to claim warranty.

No. But you can always call to Apple Support Centre To make a repair/warranty claim request with reasons like you purchase one when you were studying/working there and now back for good or whatever stories you can make up for it. Then they will contact local authorized service centre and give permission for that. Claimed once with Malaysia Set in Hong Kong Apple Store, and Hong Kong set in Malaysia Authorized Service Centre.

Of course sometimes it depends on luck, too. Or bring it to nearest countries' Apple Store to make the claim. Nearest now is Hong Kong or Singapore by end of the year.

This post has been edited by shun.jie: Oct 7 2016, 02:48 PM

i don't think so. if us set then the warranty need to be claimed from apple us.
only malaysian set can claim from apple malaysia.
like my friend previously bought his iphone 6 from australia then when he wants to claim for warranty he needed to sent it to apple australia because apple malaysia said they didn't cover overseas set iphone

Nope. No warranty from apple Malaysia..
U needed to bring to US

thanks for all reply

I managed to claim my Singapore set iPhone in Malaysia Service Centres like Mac City.

Is the US set a bit different than the Singapore sets? If they are not, then there should not be any issues with claiming, right?

Is basically a simple matter of warranty policy and has nothing to do with the phone
Spore set can be claimed at Malaysia as there is an agreement between them and Spore will handle all issues that Msian centers are unable to solve. All spare in Malaysia are imported in through Spore too

Thanks.
Basically if I bought in Singapore, no worry on warranty because I can claim in Apple Malaysia too

Usually the first batch from Singapore, Hong Kong, UK, US etc sure got problem such like battery discharging problem. That's why we need to wait for Malaysia set.

if you wanna exchange the 2 pin plug to 3 pin. pls pm me

Where did u get that idea from?
Have u try it before? Or is it once off lucky?

APPLE has international warranty but not in MALAYSIA because there is no APPLE store here.... it is going thru authorized dealer/reseller... not sure is MACHINES or EPIC something .... so the warranty is claimable from those authorized dealer only.. and they are not APPLE, so the warranty is not same.

APPLE is 1 exchange 1 in US, but in malaysia, you send back to autho-dealer, you wait for next week.. they solve your issue, for e.g. change screen, battery...blablabla.... so it is not 1 to 1 exchange on the spot...

so i think if you buy from US, you can claim from APPLE SG ... coz SG has Apple store....

of coz.... i not sure coz i nv buy any Apple from US or SG or any other places except MY ... i might be wrong.

if not mistaken
they are for local set they not doing repair
they will order a new unit for you, you always can check the serial number.

my previous claim they do replace me a refurbish unit with different serial number.

double post

This post has been edited by ampy: Oct 12 2016, 04:53 PM

i talked to apple and they confirm it;s covered in Malaysia as long as the iPhone you send in for repair is available / launch in Malaysia.

As for the Apple Care +, Malaysia is not inclusive. If you had bought Apple Care +, you need to send to Singapore for repair claim.

Does that means iphone bought outside Malaysia, eg Aussie, HK set can send warranty claim here?

So means confirm us set Warranty its cover at Malaysia

This post has been edited by jehqiphone: Oct 14 2016, 03:46 PM

yup.. as far as my understanding.

you can always ask them. through apple website, fill in the form the they return call back to you,

Friend of mine did that..
No problems..
Others in lyn also confirmed it..