QUOTE(sigheart @ Oct 7 2016, 01:36 PM)
Why is that so?
There is no difference regardless of who you buy from if warranty is by Apple Malaysia. Just bring to any service center also can claim hassle free. Same for the devices you buy from telcos as well.
The difference is when you bought your iphone from the apple premium reseller, mostly they will ask you to pay before open the box for you to check the phone.
After open,if lucky no problem then all is ok. But when you find any problem or defect,some of the kind premium reseller will give you exchange another new unit.Some of the bad staff will ask you claim warranty,for your info,claim warranty also will change a unit for you,but it is not new unit,it is refurbished unit that are returned by other country people and after fix the problem and you will not get it with the original box of the refurbished unit.
(like you take a new car and go to exchange a recond car)
If you open the box and check it is ok,once you step out from the shop,back home found any defect,very high chance a refurbished unit is waiting for you.
That why i tell you all better buy from apple online store if you don't want sign any telco plan.
Apple online store give you 10days from the invoice date,any problem and call and they will send you new unit to exchange.(NOTE:really new unit,not claim warranty and refurbished unit)
This post has been edited by JayChouYEE: Oct 7 2016, 07:07 PM