hmmm... will there be another recall? I don't really mind another recall. I quite like the phone, the design, battery life, especially the spen.

Not sure any phone can come close to it, especially when I use Spen most of the time.

if exchange S7 edge ..i choose refund ...

Try ask your source if refund freebies how... and is there exrra disc for s7e if we change

i feel you bro. but if u think about those case manufacturers that spent a lot producing Note 7 casing/SP, or think about those users that got burnt by the phone, consider yourself lucky that your phone didn't blow up & that SME provide full refund for the phone

I'm extremely annoyed, really with all the hassle we have to go through:-

1) Pre-order craze, waiting for hours to order, some even took leave
2) Money spent on SP, Casing, cables, etc
3) Hassle of transferring data, using the phone for short term, transfer again, and now don't know what to do
4) Reading tens of thousands of post to get updated with news etc

And now, what? Return phone? Refund? Damn.....

Probably because last round of refund requires you to bring in full set with freebies.

Well, this is SME we are talking about. They might really do it for the upcoming refund

So, no note 6 & 7... Skip 2 generations and straight to 8.....

Who said?

i think mostly freebie can keep..
taiwan samsung had announced.

退貨方案：
● 退貨地點:
※原購買門市辦理。
※消費者遇原店家為一般傳統通訊行或原店家不願受理等相關問題，請先致電三星客服 0800-329-999。

● 日期：各大電信業者即日起開始受理，三星智慧館預計於 10 月 15 日起開始受理。
​● 退貨條件:
※退貨需備妥相關原購買憑證，及相關配件 (包含手機主體，S Pen筆，充電器）。
※原已提供之換貨贈品 32G OTG、統一超商i禮贈 7-ELEVEN 500 元購物金無須回收。
※Galaxy Note 7 專屬原廠配件如欲退貨，須備妥相關原購買憑證至原購買地點辦理。
※凡消費者產品有包膜並須提出消費憑證，補償上限為 NT$1,500元。
http://www.eprice.com.tw/mobile/talk/4523/5001682/1/

they also offer change to S7/S7E with some cash voucher as well.

No matter which country, they will always have better compensation compared to Malaysia. The last recall from SME already proved that. Not sure this time if they will improve or make it worse.....

Look at their facebook. It seems only a few people complaining. So I guess they take their own sweet time since there's not much pressure?

No dual front speaker is a let down.

Not sure why HTC lost so many customer. Is it because they fail to update their phone?

Well guess i can use my note 7 naked and admire the beauty again

ooo... but calendar app can install separately

summarize a bit for you. for samsung news, read lowyat post or samsung official page.

the replies are mostly arguing should samsung compensate on accessories, or take one step forward than just offering full refund. many says samsung should somehow compensate as owners invested on casing and screen protectors. while others says no obligation to buy casing and sp so it is your own risk and cost.

side note, if you are a owner and looking forward to get more out of this refund ordeal, please join the force.
https://www.facebook.com/groups/30656850639...306581443056200

...
17:32:10
Understand but the information is very vague on your webpage
17:32:11
Hilmiah
For your information, you may proceed to get a loaner unit on selected Samsung devices at any of Samsung service center.
17:32:20
I"d like to clarify on the original accessories from your store
...
17:35:25
Hilmiah
You too have a good day ahead.
17:35:35

Because I email my note 7 preorder Samsung store manager, see whether can do refund in another country or not.

Now in sg, cannot go back immediately in this period. So the manager ask me to call cs for arrangement to do in sg.

But when I ask her about what the manager told me, she said she have no idea, and I ask her please ask a higher position to answer the questions for me. She said she cannot escalate this inquiry to higher management..

Very nice soccer player.. Kick here and there.

And I ask sg Samsung cs at the end, she ask me to take my phone go to Samsung sg and take a a loan phone first. Then wait for news to refund or exchange. Even though I told the sg cs that my phone come from Malaysia instead of sg, she said, Nvm, still can do the exchange, for refund, they haven't received the communication yet even I give her the link from Samsung sg stated can choose for refund.

You see the difference between Malaysia and Singapore?