they will still have something that uses the pen.

they might change to another name.. if they feel the Note name is too affected by this issues.

honestly, Note7 is still the best android phone around. if there's one thing I don't like, it's that edge screen. I can't use my s-pen to smart select the edges and had to use finger instead.

anyway, I'm preparing for the worst in which Samsung needs to take back and cancel Note7. I really dunno what phone to get, and at the price which I got it (telco deal).

three other options just seems to require me to compromise.. on either having no microSD, or some other thing.. haiz..

if it's just big battery causing issue and Samsung need to put in a smaller battery instead, I'm still ok with that.

anyway, see how it goes over the next few days.

just went through live chat just now...opt to refund, must return every single damn thing we get...huhu

normally will be in cheque

There's a forumer opted for refund not long ago. IINM, it took about approximately one month for refund.

well...you know...want them to vomit out the money is hard...they need to go through multiple approval at the back end but as long as can get back the money...why not?

it does not take that long. its not by cheque, they will auto transfer to your bank account.
It will takes 1 week to get the refund after you fill up and sign the refund form.

i just refund my phone but not note 7.
but 1st you will need to get a call from samsung HQ on this and fill up form and sign it.
Once they submit it, it will takes 1 week. they directly bank in to my maybank account after 1 week.

you need to call their careline to escalate this.
For my case i went to service center and they help create a case for refund option because I request for it instead of service.

i went to service center for 1 time only and directly request for refund on my device.
After few days of escalating careline to expedite the request then samsung HQ personally call to my mobile and send the form via email. after fill up and sign then i rescan it and send it to them again.

such a random comment...hahahaha

anyway, how many of you opt for refund adi?

confirm no regret?

wat phone next?

Hi bro, yours used set or seal set ?

if used set can option for refund ?

Just chatted with mysamsung live chat.
No refund for the 2nd safe green battery batch.
Only applicable to the first exploding batch.
No exchange program so far.

hmmm..weird..i have contacted the CS also today morning..and they allow for refund.

i got screenshot the conversation as well.

the same EVAN