Joined: Jan 2003
From: North Borneo & South Nihon/Nippon
QUOTE(thugs @ Oct 11 2016, 08:19 AM)
I wonder if it is refund, would Samsung offer any compensation for the customers. This is merely because most customers already buy some accessories for their phone such as casing, screen protector, microsd card and so on. Apart from that, the time that the customers spend just to get all these sorted out.
Only if your microsd card went up in flames with your phone..
Samsung Galaxy Note7 Pre Order Owners to get full refund or exchange to another Samsung device
12 October 2016 - With the recent reported cases involving the Samsung Galaxy Note7, Samsung Malaysia Electronics (SME) Sdn Bhd urges all pre-order owners of Samsung Galaxy Note7 to power off their devices immediately. Pursuant thereto, the option of refund or exchange to the Samsung Galaxy S7edge will be made available for the pre-order owners provided that they return their current Samsung Galaxy Note7 accordingly.
The preorder owners will expect to be contacted from 13th October 2016 onwards by Samsung Customer Service, related mobile network operators or participating retail partners respectively on the details of the refund or exchange program.
For further inquiries, kindly contact Samsung Malaysia Careline at 1-800-88-7799. We apologise for any inconveniences caused.
Joined: Jan 2003
From: North Borneo & South Nihon/Nippon
QUOTE(brandonkl @ Oct 12 2016, 05:26 PM)
As long as Samsung doesn't push an update out to our phones to limit battery charge to 80% or disable our phone, I will keep using it until S8 or N8 is out.
There should be a limited window for exchange/refund.... so unless the window is 6 to 10 months...
This post has been edited by BeastX: Oct 12 2016, 05:29 PM