Welcome Guest ( Log In | Register )

Bump Topic Topic Closed RSS Feed

Outline · [ Standard ] · Linear+

Samsung Samsung Galaxy Note 7 Official Discussion V8!, Discontinued on 11 October 2016 :(

views
     
RicoT
post Oct 10 2016, 08:46 AM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
QUOTE(Cubone @ Oct 10 2016, 08:43 AM)
Quite obvious. In order to provide same smoothness like apple, need high speed processor, which needs high power battery.
Add non-removable
Add quad HD

BUT
want to maintain slim, so squeeze big battery into small size.
Disaster happen.

Limit of engineering reached.
*
Add complete seal for Ingress Protection
RicoT
post Oct 10 2016, 09:23 AM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
QUOTE(mydragoon @ Oct 10 2016, 09:18 AM)
not a joke, though... i have been asked to do that. reason being if i throw outside and it burns someone else's car... also not good.

anyway, looks like note7 community in MY might still be just the 4-6k owners...
*
Throw outside, other car smash it flat, Samsung denies your phone burned first then smashed flat. Better put in metal case and a pair of extra thick oven gloves, retain the evidence. whistling.gif
RicoT
post Oct 10 2016, 11:03 AM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
So if Samsung is going to kill Note7, we may expect either refund campaign or get a free exchange to S8 or Note8 with S7 Edge as interim phone.
RicoT
post Oct 10 2016, 11:10 AM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
QUOTE(brandon8921 @ Oct 10 2016, 11:06 AM)
I doubt there will be refund campaign in Malaysia. I don't have faith in Malaysia in handling monetary things like refund or whatsoever. It will be a lot of fuss and hassle to the customers. There "lowyat" case will happen again because of some fussy, impatient and arrogant customers.
*
The money to refund will come from Korea, just... How to process the refund is another matter, there are telcos plan as well.

QUOTE(eternity4av @ Oct 10 2016, 11:06 AM)
the best solution so far. i won't mind paying the difference to get note 8.
*
I won't pay the difference, the risk and inconvenience caused is already worth whatever difference between the price, in fact, I expect S Gear or 360° cam as compensation too.
RicoT
post Oct 10 2016, 11:18 AM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
We just have to see how things evolve as the instructions to totally refund or replace with S8/Note8 rests with Korea, Malaysia is just following orders. Getting S7 Edge as interim is easier since Note7 production halted, production line to focus on S7 Edge this year.
RicoT
post Oct 10 2016, 11:21 AM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
QUOTE(brandon8921 @ Oct 10 2016, 11:13 AM)
Ya i know the money will come from the boss of Samsung. But the process in handling the refund in Malaysia..... Sure a lot of hassle and people will take this opportunity to ask for compensate again. You know la Malaysian mentality. Just look at the replacement program last few weeks....
*
With all the risk and hassle customers have to go through, yes, compensation is a must. Not only Malaysia, but the whole world is expecting some sort of compensation, or risk lawsuit.
RicoT
post Oct 10 2016, 11:59 AM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
QUOTE(Max2006 @ Oct 10 2016, 11:22 AM)
Let say if Samsung let the Note 7 owners to replace their phones with S7/S7 edge, I wonder whether there is enough amount of S7/S7 edge to be given out at such a short period. If not enough, rushing the product line again? rclxub.gif
*
There are always surplus old models when they are launching models, sure there are enough phones for everyone, and they can ramp up production as Note7 halted. The possibility is there since S7 is one of the interim phone when Note7 first recall.

If Samsung decided to go interim S7 → S8/Note8 path, the money is still with Samsung (still within the company), and I believe the price of manufacturing a phone is cheaper than the selling price, I wouldn't be surprise if the price we pay can cover the manufacturing cost of one Note7, one S7 Edge and one S8/Note8 (maybe a bit short), but nevertheless, Samsung loss will be lower than total refund (physical money flow out of Samsung), not good for financial year report and shareholders, and lose market share/loyal customers. Not many Note7 are manufactured so Samsung can count those manufactured as loss (or scavenge what ever part for S7 Edge manufacture).

QUOTE(keny1st @ Oct 10 2016, 11:23 AM)
I saw quite alot of people out there, in USA forum, they said if the Samsung call to recollect back the device and for refund, they will definitely won't give back the phone.. 10 out of million of phone is really that low possibility. Not only Samsung will facing a loss, third parties company casing, like spigen, otterbox, they also facing a huge loss too.
*
10 in first week of US post-recall.

No business is risk-free and smooth sailing, I guess.

But US customers opt to retain the phone, they can't sue Samsung even if the phone catches fire for sure, insurance will not cover the damages as it is a known fact Note7 will burn unexpectedly, operators/owners forbid Note7 on their premise for fear it will burn down their business or injure other customer (lawsuit), etc.

This post has been edited by RicoT: Oct 10 2016, 12:00 PM
RicoT
post Oct 10 2016, 10:32 PM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
If want to refund, wait for SME announcement, maybe Samsung HQ in Korea decide to kill Note7 and buy back all Note7 from market w/out taking back the accessories and freebies, then sama2 do like recall, take the SPen and Sim Tray out and return the box and phone only, keep the SPen and Sim Tray as souvenirs. laugh.gif
RicoT
post Oct 11 2016, 01:20 PM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009


This post has been edited by RicoT: Oct 11 2016, 01:21 PM
RicoT
post Oct 11 2016, 01:29 PM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
QUOTE(keny1st @ Oct 11 2016, 01:21 PM)
I wish there is a root cause release and fix it.

Then call for second recall..

Haha. Currently don't have any phone can replace note 7..
*
I don't think they will do a 2nd recall. No way Note7 will sell well again to justify the losses from anymore recalls from this point onwards.

Think about it as writing some programming codes, if you start from scratch and nothing, it is easier to write. If you want to check for bugs and errors, good luck. Solve one bug, another two will appear. That is why there is no bug-free games.

This post has been edited by RicoT: Oct 11 2016, 01:31 PM
RicoT
post Oct 12 2016, 12:13 AM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
If Steve Jobs is still alive, I might consider switching to iPhone7. But now... Every new iPhone is a degenerate.
RicoT
post Oct 12 2016, 02:13 PM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
QUOTE
12 October 2016 - With the recent reported cases involving the Samsung Galaxy Note7, Samsung Malaysia Electronics (SME) Sdn Bhd urges all pre-order owners of Samsung Galaxy Note7 to power off their devices immediately. Pursuant thereto, the option of refund or exchange to the Samsung Galaxy S7edge will be made available for the pre-order owners provided that they return their current Samsung Galaxy Note7 accordingly.

The preorder owners will expect to be contacted from 13th October 2016 onwards by Samsung Customer Service, related mobile network operators or participating retail partners respectively on the details of the refund or exchange program.

For further inquiries, kindly contact Samsung Malaysia Careline at 1-800-88-7799. We apologise for any inconveniences caused.
According to the bold sentence, so we can keep everything and return just the phone? I doubt Samsung wants back our accessories and even the box, it just makes it more bulky to send back to Korea to be destroyed.
RicoT
post Oct 12 2016, 06:07 PM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
IINM Samsung have this KNOX thing, they can remotely kill your device, and most probably they will do it to prevent further device explosion and encourage customers to return/exchange for another phone.
RicoT
post Oct 12 2016, 07:22 PM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009


Most probably we don't need to return the accessories and freebies.

Samsung USA anti-Note7 explosion return delivery box.

This post has been edited by RicoT: Oct 12 2016, 07:23 PM
RicoT
post Oct 13 2016, 03:08 AM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
QUOTE(Keinrix @ Oct 13 2016, 01:09 AM)
Or... you know.

Samsung Galaxy S8
Samsung Galaxy S8 Edge
Samsung Galaxy S8 Professional

Since the spec of Galaxy S series and Note series released the same year is the same anyway (The chipset)
*
Maybe next S8 comes with pen straightaway, drop Note series. Note R&D team split to S8 and a tablet note with pen.
RicoT
post Oct 13 2016, 09:31 AM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
QUOTE(genjo @ Oct 13 2016, 08:54 AM)
Samsung already give u so many freebies during preorder.

wireless charger
adapter
powerbank

and during recall they give u the accessories again.
APA LAGI U MAHU !
*
Samsung gives us unnecessary worry, endanger us and the lives around us, risk our limbs and ass getting burn, inconvenience of sending back the Note 7, and unwarranted stress when dealing with them and their partners CS.

We did Samsung a big favour by taking out the accessories, elsewhere only the box and phones are required to return in, yet Samsung Malaysia and their partners miscommunication caused so much confusion and made a whole mess about it. In the end, they just need the phone and box to be send back to factory to be destroyed, and we helped lighten the burden. Now in USA, Samsung send owners a box with clear instructions of only phone is to be placed in there.

In my humble opinion, full refund nor exchange to S7 is not enough to compensate all these unneeded of owning a phone, Samsung basically f* up Note 7. I strongly believes Samsung should provide S7 as interim and free S8/Note8 replacement next year.

RicoT
post Oct 13 2016, 12:31 PM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
QUOTE(wongth7 @ Oct 13 2016, 11:37 AM)
samsung can't seems to find out what caused the battery to explode..

to keyboard warriors sekalian, what is your theory
*
Cursed by Note 6
RicoT
post Oct 13 2016, 01:48 PM

Getting Started
**
Junior Member
200 posts

Joined: Feb 2009
Someone posted on Samsung Mobile Malaysia FB page...

Attached Image

Topic ClosedOptions
 

Change to:
| Lo-Fi Version
0.0844sec    0.81    7 queries    GZIP Disabled
Time is now: 9th December 2025 - 12:14 PM