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 PrestoMall QOO10 ZALORA TAOBAO, version 5

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sony88
post Oct 5 2016, 01:49 PM

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QUOTE(shelby_yong @ Oct 5 2016, 01:23 PM)
my fault also la, cause T&C written there, 2 to 5 working days.
if the 4th day i didnt get the tracking number, i will confirm they will GG
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if you can't WAIT , pleae dont buy from online next time ..

unless u buy from lazada , the customer service is slightly better =p
sony88
post Oct 5 2016, 02:06 PM

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QUOTE(shelby_yong @ Oct 5 2016, 01:54 PM)
i just call to ask for the tracking numbers, nothing else.

too bad, online provide better discount.

LOL
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YOU SHOULD WAIT and wait and wait again until the tracking number ,

you call when the parcel not arrive .

not call when the seller not yet update the tracking number LOL
sony88
post Oct 5 2016, 02:18 PM

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QUOTE(stormaker @ Oct 5 2016, 02:12 PM)
In my case, I wait and wait and wait for the tracking number from Lazada, on the last day of eta before i call them, the system updated with new eta. The product page still show in stock. When i called them, they just asked me to wait till the new eta as if nothing happen.
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for your case , if you buy from lazada , no worry la bro =p ..

you will get refund if you return product

you can return within 7 days .

you can cancel order too LOL .


sony88
post Oct 5 2016, 02:27 PM

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QUOTE(stormaker @ Oct 5 2016, 02:21 PM)
I'm not worrying, I just want my product and know when it suppose to arrived.

I mean, u can't just simply push back the eta right ?
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suppose NO , but reality YES .

most properly it happen to you because the product out of stock , if the product not yet delivery , then you can CANCEL the product xD

else you just need to wait hahahaha
sony88
post Oct 30 2016, 09:27 PM

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Anyone know this seller more information

T&L telecom ?

As per search this is Hong Kong smartphone seller .

How the heck we going to claim warranty ?

Phone got problem and bought from this official so called famous seller
sony88
post Oct 30 2016, 11:19 PM

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QUOTE(apisfires @ Oct 30 2016, 09:52 PM)
T&L Telecom have very good service for warranty purpose... They based in HK but have office in Bukit Bintang.. If you claim warranty all postage they will bear it..
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Thank you for your respond.

Then may I know where is the actual location of this shop in bukit bintang .

I am telling the true these phone which I bought from T&L telecom seriously have hardware issues, just less than 20 days of use then phone got problem

I need to take back for warranty but not sure how to claim my warranty now as the seller didn't respond my email and my message from Facebook inbox too .

Confusing why you say it is very good service hahahah .

 

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