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Webe Thread V2, Webe Fans Club & Enquiry
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monkey8113
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Oct 16 2016, 07:10 PM
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Getting Started

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For those who is considering webe... Dont! Unless you are using it just for internet on your phone ONLY! I will talk about the pros and cons of my 1 week experience
Pros: -LTE or 3G is fast -Unlimited internet/call/sms
cons: -super hard to receive bank TAC sms!! 10 tries with 2 time resend each time! only receive 2-3 sms and ONLY 1 time have not expired when i receive it! -4g coverage area is really limited.. Outside of 4G area i only have E most of the time. sometime no line direct.. Celcom?? -For some reason. i cant call a specific maxis line, not blocked or anything. no idea why.. other maxis line so far no problem. It just dropped. -No hotspot.... at least allow tethering over usb...
If they fixed the call issue and especially the TAC issue, i would continue using it.. Otherwise i cant do my online banking properly...
Any effort to to solve the issue with live chat will return with a reply, will be fowarded to technical department and so far nothing is fixed..
This post has been edited by monkey8113: Oct 16 2016, 07:14 PM
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monkey8113
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Oct 16 2016, 08:50 PM
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Getting Started

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QUOTE(adamw @ Oct 16 2016, 08:15 PM) Yes, their network is quirky, I have one Digi number that just cannot received SMS from my Webe line, I complain like hell and they finally solved it. They ask me any other no have this problem. I told them you expect me to blast out SMS to all in my contact list? The CS keep quiet.  LOL! how many time you contact them before they solve it for you? And what is the problem with it? Cannot call is troublesome la but cannot receive TAC sms in time.... =.= How am i gonna do online banking.... The speed is good, if only cannot call to one number i still can tolerate and wait for them to fix it slowly. the TAC problem really deal breaker .
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monkey8113
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Oct 17 2016, 05:33 PM
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Getting Started

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Update!
Today a webe technician called me and asked about my problem through the phone. -TAC extremely hard to receive! -cant call to a specific Maxis line
After few hours, the webe customer support contacted me again and ask me to try again since they have "reconfigure" my line??
But well the call problem is solved and TAC problem is kinda partially solved... Almost all the TAC requested will reach but i'll say 50-60% of it reach late.. Its not perfect but at least its usable now.
For now i think ill continue staying in Webe and see how it goes.
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