Help me cancel Spotify Premium.
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 Oct 23 2016, 05:35 PM
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#1
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Senior Member
2,707 posts Joined: Apr 2015 
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QUOTE(dixonlim27 @ Oct 23 2016, 02:06 AM) Dear maxis, kindly assist me with the cancelation as well as I've tried for a very long time and can't seem to do so. I wish to stop the premium features since it's no longer free. Thank you. -PMed- |
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Nov 8 2016, 04:48 PM
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#2
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(Crovoseas @ Nov 8 2016, 12:45 PM) Maxis, me too. My family need to subscribe the family plan. I went to maxis spotify page but cannot find the unsubscribe button (using mobile data, not wifi). The banner in MyMaxis app is unclickable (i use note5). Hi,Please try to use the Incognito tab in Chrome app & turn off WiFi. Then, restart device and open m.maxis.com.my/spotify again or try m.maxis.com.my/spotify/spotify. TQ |
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Nov 10 2016, 03:45 PM
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#3
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(iloveteddybear @ Nov 9 2016, 04:02 PM) I can't seem to find the unsubscribe button either, why not give a proper solution instead of solving problems individually? Hi iloveteddybear,Please proceed to try on different browsers, turn off OTHER connections such as WIFI/Personal Hotspot, only on your Maxis data, select on the link http://m.maxis.com.my/spotify. TQ |
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Nov 12 2016, 03:34 PM
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#4
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(tvz32 @ Nov 12 2016, 02:55 PM) Hi Maxis, Hi, I would like to unsubscribe from Spotify Premium before auto renewal on 13/11, which will costs me RM14.90. However, I am currently overseas and hence will not be able to turn off wifi and access the link using Maxis data. Please advice what to do. We have replied you via PM. Thank you. |
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Mar 28 2017, 05:12 PM
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#5
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Senior Member
2,707 posts Joined: Apr 2015
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QUOTE(polturgiest @ Mar 28 2017, 03:42 PM) Hi Maxis --PMed--Please help me to unsubscribe spotify No Unsubscribe button from m.maxis.com.my/spotify Tried on 3G/EDGE, using Safari Private Mode, only Activate button appear |
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