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 FIBRE OPTIC CABLE LAYING, Headache

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TSFourClover
post Sep 25 2016, 12:29 PM, updated 8y ago

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My Taman has no coverage for Fibre because no laying was done when developer was developing the area, and I don't think TM is going to come anytime soon.. Meaning there'd be no Unifi or any fast internet for todays standards.

I'm thinking of going to TM to enquire personally because one occasion over the phone they told me they couldn't contact the developer as the sole representative for the housing area. Since they only need a representative I think I'm able to represent as long as I have the approval from the residents, correct me if I'm wrong.

Is this recommendable? I'm unsure of the process and whether we need to pay for the laying down of cables. Does anyone have any advice to share or any information for me to indulge in? A search online on how-to for fibre coverage led me to Singapore having an online platform Open Net to check and see if the residents are eligible for installation of fibre optic cables but I can't find anything on this in Malaysia.

Side note, does anyone know what happened to MyRepublic SG when they announced (http://www.soyacincau.com/2015/10/30/can-myrepublic-offer-cheaper-100mbps-broadband-in-malaysia/) they might be entering Malaysia market soon?

Any form of input is greatly appreciated!
kernel123
post Sep 25 2016, 12:46 PM

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I think people in this thread suits better to answer ur question

https://forum.lowyat.net/NetworksandBroadband
zher4883
post Sep 25 2016, 02:50 PM

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It wouldn't harm to ask for it
Cento
post Sep 25 2016, 04:03 PM

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Maybe your Taman has Rukun Tetangga or something? Try make an official application letter to TM or other fibre optic provider and sign by RT representative.

If there's enough demand and cost effective, maybe TM will consider to laying their cable. smile.gif
TSFourClover
post Sep 25 2016, 09:45 PM

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QUOTE(Cento @ Sep 25 2016, 04:03 PM)
Maybe your Taman has Rukun Tetangga or something? Try make an official application letter to TM or other fibre optic provider and sign by RT representative.

If there's enough demand and cost effective, maybe TM will consider to laying their cable.  smile.gif
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Thanks for the suggestion!

QUOTE(kernel123 @ Sep 25 2016, 12:46 PM)
I think people in this thread suits better to answer ur question

https://forum.lowyat.net/NetworksandBroadband
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Apologies to mods/users! Should have dug around more to look for an appropriate section to post this under.

I'll poke around here to see if anyone has posted this before.
Alpina
post Sep 25 2016, 09:49 PM

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How many houses in your area...
JohnLai
post Sep 25 2016, 11:36 PM

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-.- Why don't you ask the local elected people representative for help?
mztang52
post Sep 26 2016, 11:57 AM

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QUOTE(FourClover @ Sep 25 2016, 01:29 PM)
My Taman has no coverage for Fibre because no laying was done when developer was developing the area, and I don't think TM is going to come anytime soon.. Meaning there'd be no Unifi or any fast internet for todays standards.

I'm thinking of going to TM to enquire personally because one occasion over the phone they told me they couldn't contact the developer as the sole representative for the housing area. Since they only need a representative I think I'm able to represent as long as I have the approval from the residents, correct me if I'm wrong.

Is this recommendable? I'm unsure of the process and whether we need to pay for the laying down of cables. Does anyone have any advice to share or any information for me to indulge in? A search online on how-to for fibre coverage led me to Singapore having an online platform Open Net to check and see if the residents are eligible for installation of fibre optic cables but I can't find anything on this in Malaysia.

Side note, does anyone know what happened to MyRepublic SG when they announced (http://www.soyacincau.com/2015/10/30/can-myrepublic-offer-cheaper-100mbps-broadband-in-malaysia/) they might be entering Malaysia market soon?

Any form of input is greatly appreciated!
*
Aww.... the cost for one house is already more than RM 10000, the cost for all of the houses are too expensive. Maybe you can ask TM to cover your area and force them on CFM forum. If you cant wait for years, then you have to pay them the cost to install fiber optic cable.
TSFourClover
post Sep 26 2016, 09:22 PM

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QUOTE(JohnLai @ Sep 25 2016, 11:36 PM)
-.- Why don't you ask the local elected people representative for help?
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My Taman local representatives quite the weird bunch, as though I'm the only one unable to live with this horrible speed. They don't see the need to enquire, end up I fed up so I plan on doing myself. If can get authority as the representative and do it myself, better for everyone. Wanna load lowyat page and forum also take so long.

QUOTE(mztang52 @ Sep 26 2016, 11:57 AM)
Aww.... the cost for one house is already more than RM 10000, the cost for all of the houses are too expensive. Maybe you can ask TM to cover your area and force them on CFM forum. If you cant wait for years, then you have to pay them the cost to install fiber optic cable.
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I suspected it to be the case..

QUOTE(Alpina @ Sep 25 2016, 09:49 PM)
How many houses in your area...
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Quite a lot. Gated 2 areas, occupying houses also around 3/4. Very damn sure got no cables in the other area as well. If want estimate I need to ask the local reps.
JohnLai
post Sep 26 2016, 09:42 PM

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QUOTE(FourClover @ Sep 26 2016, 09:22 PM)
My Taman local representatives quite the weird bunch, as though I'm the only one unable to live with this horrible speed. They don't see the need to enquire, end up I fed up so I plan on doing myself. If can get authority as the representative and do it myself, better for everyone. Wanna load lowyat page and forum also take so long.

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My condolences.... console.gif
irwan6179
post Sep 27 2016, 12:00 AM

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Just got a quotation for my company. 200m fiber cabling from nearest distribution point costs us almost rm6k
Alpina
post Sep 27 2016, 11:37 PM

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Ask for TM AND help... They will put your house in their future plan... The best part you might get a new cabinet only for your place...
bear1305
post Sep 28 2016, 04:44 PM

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Hi..

Mind to mention the name of the taman and where it is located? I may be able to help..
By the way, if the demand for the service is high, then very likely it can be done.
If demand is low, then the otherwise as cost is a factor.

Nevertheless, other options like wireless connections can be looked at too but depending on area of course.
TSFourClover
post Sep 28 2016, 10:54 PM

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QUOTE(irwan6179 @ Sep 27 2016, 12:00 AM)
Just got a quotation for my company. 200m fiber cabling from nearest distribution point costs us almost rm6k
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Goodness, I can't imagine how far that might be from my house let alone my whole Taman.. Thanks for putting in the enquiry for me irwan6179.

QUOTE(Alpina @ Sep 27 2016, 11:37 PM)
Ask for TM AND help... They will put your house in their future plan... The best part you might get a new cabinet only for your place...
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Hello. I've sent in a request for my Taman before, and when I got a response from them their reason for not being able to follow up on my enquiry was because they couldn't contact the developer.. Hence my question and my post! Personally handling from my end -> TM, I hope to find some more time when I'm free so that I can meet up with TM.. Went and had no luck because manager not in..

QUOTE(bear1305 @ Sep 28 2016, 04:44 PM)
Hi..

Mind to mention the name of the taman and where it is located? I may be able to help..
By the way, if the demand for the service is high, then very likely it can be done.
If demand is low, then the otherwise as cost is a factor.

Nevertheless, other options like wireless connections can be looked at too but depending on area of course.
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PM-ed location. Would you mind explaining from your end how one might manage to accomplish a feat such as this? I have roughly 500 houses on estimate with 3/4 of them occupied if I include both areas in my Taman. I hope you don't mind furnishing me with details.


TSFourClover
post Apr 8 2018, 09:41 PM

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So.. bringing an update. Had confirmation that laying would be done in August 2017, ETA by November 2017. However December came and work was halfway done (left laying the physical cables above ground since digging and routing from main hub done). When I sent in a formal inquiry TM gave zero, ZERO indication that they had any knowledge on the progress, much less whether the project existed in the first place.

I then pulled MCMC into the picture and TM at first tried to close the case on me, but I provided proof of work and the project's existence to MCMC and they pressured TM to contact me directly to clarify exactly what is going on.

Very efficiently my inquiry that took a week to respond from TM suddenly became a half-day wait per update. In the end, I was given assurance that the project indeed is still active and that my area would be getting coverage in the second half of 2018.. or so they claim.

Fast forward two months today, I have an update on the current situation, is that the main contractor that TM contracted the job to lay the infrastructure had sub-contracted another contractor to do the laying and that that sub-con had absconded from the job altogether after doing it halfway.. effectively running away and leaving whatever work they've done behind.

Main contractor wants to wash their hands off of this, but MCMC's not having any of it. Finally, from what I've been updated from my management's office (since they're the one with the updates from relevant parties) TM's hauled the main contractor to court. So much for having high hopes..
quasi
post Apr 8 2018, 11:27 PM

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Run a wisp. YouTube marzbarvlogs.
TSFourClover
post Apr 14 2018, 11:14 AM

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QUOTE(quasi @ Apr 8 2018, 11:27 PM)
Run a wisp. YouTube marzbarvlogs.
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hello, quasi! thanks, i've just looked it up and it's very interesting! do you happen to know anyone in JB providing this service?
mztang52
post Apr 14 2018, 02:28 PM

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QUOTE(FourClover @ Apr 14 2018, 11:14 AM)
hello, quasi! thanks, i've just looked it up and it's very interesting! do you happen to know anyone in JB providing this service?
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Go press the doorbell and ask the owner about it. However, you have to bare for the cost of buying the equipment. You can discuss with any house owner with UniFi but recommended distance is better not to be too far away from your house. Maybe 500m maximum.
TSFourClover
post Apr 14 2018, 05:09 PM

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QUOTE(mztang52 @ Apr 14 2018, 02:28 PM)
Go press the doorbell and ask the owner about it. However, you have to bare for the cost of buying the equipment.  You can discuss with any house owner with UniFi but recommended distance is better not to be too far away from your house. Maybe 500m maximum.
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hi mztang52! whoa.. to literally knock on someone's door and ask for a connection. what if my whole taman is isolated by a kilometer from the highway, and another kilometer from the next covered area? rclxub.gif i guess i'll have to look for another alternative..
mztang52
post Apr 15 2018, 12:01 AM

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QUOTE(FourClover @ Apr 14 2018, 05:09 PM)
hi mztang52! whoa.. to literally knock on someone's door and ask for a connection. what if my whole taman is isolated by a kilometer from the highway, and another kilometer from the next covered area?  rclxub.gif i guess i'll have to look for another alternative..
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Too bad then sweat.gif

Try the new plan which UniFi mobile just launched.
RM20/week for unlimited 4G data.
Tested, no speed cap for youtube or any websites.
quasi
post Apr 15 2018, 07:06 PM

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QUOTE(FourClover @ Apr 14 2018, 05:09 PM)
hi mztang52! whoa.. to literally knock on someone's door and ask for a connection. what if my whole taman is isolated by a kilometer from the highway, and another kilometer from the next covered area?  rclxub.gif i guess i'll have to look for another alternative..
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It's all about line of sight. It all depends on whether you're willing to try.

I've sent internet 2km using ubnt stuff
joshhd
post Apr 15 2018, 09:58 PM

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QUOTE(FourClover @ Apr 14 2018, 05:09 PM)
hi mztang52! whoa.. to literally knock on someone's door and ask for a connection. what if my whole taman is isolated by a kilometer from the highway, and another kilometer from the next covered area?  rclxub.gif i guess i'll have to look for another alternative..
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By contacting TM and tell them about this, they tell you they will "register interest" for you, will notify you once Unifi is available in your area, but you'll never know they'll just put your case aside and take it as if nothing happens once you hang up the phone. Malaysian customer services are like that one. File a complaint to MCMC, and they shall take your case more seriously.
https://aduan.skmm.gov.my/

After file a complaint, at least there's a record there. Although it may not get solved as soon as you expect, but at least there is someone you can trust to expedite your case.
System Error Message
post Apr 19 2018, 02:39 AM

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I've yet to see this in malaysia: https://www.telegraph.co.uk/technology/broa...nd-network.html

Its not that TM cannot lay fiber, the problem are costs and local council making it super expensive and slow. There was a TED talk with representative from one of the local telcos explaining the problem with internet in Malaysia, his points were simple:

-Lack of competition
- local councils charge a lot to lay cable and are very demanding (work ends up taking too long and costing too much too)
- international bandwidth

If the locals band together as shown in the link, it will be very easy for fiber optics to spread. If the ISP and cables were separated like in japan, that would help too.
soonwai
post Apr 19 2018, 03:24 AM


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QUOTE(System Error Message @ Apr 19 2018, 02:39 AM)
I've yet to see this in malaysia: https://www.telegraph.co.uk/technology/broa...nd-network.html

Its not that TM cannot lay fiber, the problem are costs and local council making it super expensive and slow. There was a TED talk with representative from one of the local telcos explaining the problem with internet in Malaysia, his points were simple:

-Lack of competition
- local councils charge a lot to lay cable and are very demanding (work ends up taking too long and costing too much too)
- international bandwidth

If the locals band together as shown in the link, it will be very easy for fiber optics to spread. If the ISP and cables were separated like in japan, that would help too.
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Not sure if this is the talk you are referring to. Nevertheless t's a good watch.


Bear in mind that this is from 2010.
System Error Message
post Apr 19 2018, 03:34 AM

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QUOTE(soonwai @ Apr 19 2018, 03:24 AM)
Not sure if this is the talk you are referring to. Nevertheless t's a good watch.


Bear in mind that this is from 2010.
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yup, this is the video. It may be from 2010 but is still relevant today. There may more choices of ISPs but the whole process of laying cable and expending is difficult for an ISP, that is why TIME only does tall buildings mainly as many condos already do their own fiber optic wiring so ISP only has to connect building to the street which makes it easy and cheap for ISP to provide a connection. The process itself just to get cable onto the street, or a backbone through an existing infrastructure can be costly and difficult because of the red tape like the local councils and any other organisation involved.
TSFourClover
post Apr 19 2018, 06:08 PM

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QUOTE(joshhd @ Apr 15 2018, 09:58 PM)
By contacting TM and tell them about this, they tell you they will "register interest" for you, will notify you once Unifi is available in your area, but you'll never know they'll just put your case aside and take it as if nothing happens once you hang up the phone. Malaysian customer services are like that one. File a complaint to MCMC, and they shall take your case more seriously.
https://aduan.skmm.gov.my/

After file a complaint, at least there's a record there. Although it may not get solved as soon as you expect, but at least there is someone you can trust to expedite your case.
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Hi, josdhhd! As noted in Post 15 in this very same thread.. this whole thread and its core subject is dedicated to the chronology of events that you've proposed.
TSFourClover
post Sep 26 2018, 10:06 PM

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Just wanna give anyone who's following on this case an update, after what seemed like forever going back and forth, looking for TM representatives and making sure I got heard through 2 way communications with MCMC & TM, I finally received notification on the 24th September 2018 that I'll be getting coverage in my area! From collecting petitions, calling up and sending e-mails I'm glad that this has finally come to an end. 2 years of discussion and this small ulu taman of mine is finally getting high speed optic fibre coverage! Cheers everyone!
cheekeong123
post Sep 26 2018, 11:46 PM

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QUOTE(FourClover @ Sep 26 2018, 10:06 PM)
Just wanna give anyone who's following on this case an update, after what seemed like forever going back and forth, looking for TM representatives and making sure I got heard through 2 way communications with MCMC & TM, I finally received notification on the 24th September 2018 that I'll be getting coverage in my area! From collecting petitions, calling up and sending e-mails I'm glad that this has finally come to an end. 2 years of discussion and this small ulu taman of mine is finally getting high speed optic fibre coverage! Cheers everyone!
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Congrats.
junclj
post Sep 27 2018, 08:03 AM

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Just create a MCMC report, when TM close your report directly, you have to stay reopen the report. Just don't keep it closed.
westlife
post Sep 27 2018, 09:51 AM

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QUOTE(mztang52 @ Sep 26 2016, 11:57 AM)
Aww.... the cost for one house is already more than RM 10000, the cost for all of the houses are too expensive. Maybe you can ask TM to cover your area and force them on CFM forum. If you cant wait for years, then you have to pay them the cost to install fiber optic cable.
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yes. can pay TM rm20k to lay infra for one street.

 

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