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Unifi Official TM UniFi High Speed Broadband Thread V27, We Want Cheaper Price!

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fkinmeng
post Oct 13 2016, 10:48 AM

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QUOTE(tohff7 @ Oct 13 2016, 10:20 AM)
I am still on VIP5. Anybody know any ways to get a free upgrade to 10mbps from TM?

Already past 2 year contract (ended in March) and also prompt payment via auto-debit since subscribing the service.
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QUOTE(soyusa @ Oct 13 2016, 10:31 AM)
I called TM few days ago after my contract ended on last month and ask for free upgrade to 10Mbps.
Somehow they told me that the free upgrade is based on "selected customer" and they do not offer free upgrade automatically after contract expired.  cry.gif
Too bad I am not their list even though prompt payment for past two years.  doh.gif  dry.gif
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alternatively, you can complain to skmm about unfair treatment, most likely you will receive an upgrade after 14 working days.

that's how i got mine.
fkinmeng
post Oct 13 2016, 11:31 AM

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QUOTE(soyusa @ Oct 13 2016, 11:06 AM)
Not all VIP5 left out for free upgrade, TM offer to "selected customer" only.  cry.gif

Free upgrade from VIP10 to 30Mbps is still the same as in RM179 (or RM199).
But when comes to VIP5 free upgrade to to 10Mbps, the fee remain as in RM149.  brows.gif

VIP5 is good enough for me, if they can give me free upgrade to 10Mbps that would be great!  thumbup.gif
Thanks for the idea!
Isn't we need case number provided by TM in order to raise complaint to SKMM?
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don't need case number, just input to them that you complain to TM but no action taken.
fkinmeng
post Nov 10 2016, 09:45 PM

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anyone in usj has internet problem?
fkinmeng
post Nov 10 2016, 10:09 PM

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QUOTE(jusbella @ Nov 10 2016, 10:03 PM)
Putra Heights no issue!
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the lightning strikes and now modem gone bonkers.

everything keep blinking, only power led stays lighten up.
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