My ONU/BTUs lights suddenly shut off all at once about an hour ago along with my internet connection. Tried restarting but the lights marked LINK and AUTH will not turn on. Never had this happen before with the smaller white BTU before i moved to this new house.

Planning to call tm in the morning but not sure what to tell them. It could either be the ONU out of commission or the fiber cable itself right?



The previous ONU I had worked for 4 years straight without fail. If this one overheated or something it lasted a grand total of 4 months. Tm wouldn't let us reuse the older BTU because apparently it was coded to the previous house's fiber port.


This post has been edited by blackbox14: Oct 21 2016, 02:43 AM