No black and white, it's all from TM phone marketing team.
According to the person, they will start record our conversation when I agree the package.
She read out few statement that my name with house address / contact number is taking the new package 10Mbps with price RM159 (RM149 with extra RM10 per-month).
Then stated clearly that there will be no contract , free local call, no extended warranty for hardware, free upgrade to Aneka package and will get free upgrade to 30Mbps early next year.
After that I have to say agree / yes / betul.

I'm aware that free upgrade from 5Mbps to 10Mbps without additional charge.
As alexwsk mentioned, will there be free upgrade to ADV30 next year, what I was told was No.
If I'm remain as VIP5, the free upgrade is only to 10Mbps, that's all.

last week tm call me to offer 50mbps for rm219.... lucky im not agree

I just applied for UniFi 30mbps at RM179 without voice call plan. Installation on Saturday!

OK, I shall wait patiently for UniFi to upgrade my package to Advance 50. Luckily I have changed my router.

Hopefully this day will come soon.

there is no 30 to 50.

but there is VIP20 to ADV50, but only selected customer.

is this mean that the TM stock router cannot support up to 50mbps?

IINM, someone did try it before and it's not working at all. The remove button is just there for decoration only.

I'm not sure but since I had a good deal for Huawei WS880, why not?

Please multi-quote your posts.

I tot the upgrade plan is pretty clear, only VIP users get upgrade, Advance/pro user are not affected.

Why so many are still in denial mode?

How long have you used VIP5? If I am not wrong you have to be a "loyal" customer for the free upgrade

Still no upgrade for tm staff package?

how you signed up with rm179? thorugh agent? will you get free one month fee?

Well... I already subscribed more than two years for VIP5 package.
I do not know how TM define "loyal" customer, is it always pay on time or something else?
For the VIP5 free upgrade to 10Mbps, what I was told by TM around two weeks ago that they only give to "selected customer" and not free upgrade automatically after contract expired.

Anyway, TM have called me three times (during contract 12 months, 22 months and today) and claimed that I am their loyal customer.
They offer me upgrade to Adv30 with RM179 + free 600 minutes local call but I rejected twice.
This time I accepted their offer because my family already bising want faster internet speed, so pay extra RM10 to get upgrade to 30Mbps by early 2017 is good for me, just that for time being will be stay with 10Mbps.

Yes, good paymaster as well.

If my memory serves me right, you must subscribe more than 5 years and pay on time but ok la Adv30 with 179

I applied through agent, yes. I used streamyx for almost 7 years but TM does not offer me promo price for UniFi. I'm not getting one month free since it is only available if apply online through website which is at RM199. If you need the voice call plan then you should apply through website.

Finally solve my issue of not getting full 30 mbps on my pc. Forgot that powerline exists Now through powerline I can get full 30 all the time

Good for you...so why did the TM technician did?

I did not call the technician. I called TM 100 and the staff told me that I gotta pay rm200 for the new router + RM53 for the technician to come over and replace the router. So I went to my storage and turned out I found my old powerline kit from a few years ago and it works perfectly