sorry for misunderstand.....
i got this 30 free upgraded from 10mbps last time.....
so i assume the contract is follow the 10mpbs one....

Free upgrade no refresh of contract (in my case my 5 upgrade to 10) as it was not requested by us.

But 10 free upgrade was to 20, not 30 (if I'm not mistaken la)....

um.. i got Free upgrade from VIp10-->30. but is not refresh..is free upgrade...
because i don't have contract anymore..so tm sales person said..i can terminate anytime .

i think last year got. last year they called me.same no contract but no more free call. then i reject . this year they called again but with free call . then i accept. the amount remain same + no contract.

Hypptv stb v1 (since vip days) kaput, called up TM and asked for replacement, since I just upgraded to unifi 100 earlier this year, got extension 1 year on hardware warranty so now got a new hypptv android box. Not really using it for hypptv though, mainly using it to stream media through Plex.

how you install those apk? straight through pendrive? does it have to be in certain format?

which means my contract will refresh to another 2 years??

if lets say i wanna upgrade to 100mp can anot?

wow so bad huh?    mine DL average 28.3-28.7Mbs now UL 10-10.5Mbs
used to be DL 32-35 

update: didnt notice wi fi connection, make sense la same as mine if test with wifi

As mentioned in TM official page, under number #16
Or you can refer to response from other forumer in here, in summary:

- relocation is free
- go to TMPoint outlets and fill-up the form
- you may be charged for additional wiring if needed in new place

Complained to MCMC and lo behold. One day later they resolved the issue and notified me that I would get the overcharged money back in the next two billing cycles. Thank you fruitie and everyone else who advised me to complain to MCMC.

may I wish for you that hopefully at new location you'll get back 33-35Mbs DL speed 

I think I have already almost everything in my previous post? ._.

Anyway, C is bad. should be A

2. I can see many bufferbloat speedtest coming up after I started it 

This year around January the technician came to my house and installed Unify but not hypptv and thus I didn't get my tv box. How do I get the tv box for now?

i thought technician must make hypptv working and ask you to sign

when the technician come to install UniFi, i told him i dont use can leave aside no need open, he said cannot, he must install and show me it is OKAY, then i have to sign the form agree that everything installed already

p/s: i just throw away one hypptv sealed box, which came with my streamyx package 3 years ago, i keep the UniFi Hypptv box only lol

they don't need a tv to setup the hypptv.. all they checked is whether the box can display a clock or not. If clock is working, it means the hypptv can receive a signal correctly..  However, this is for old hypptv decoder. The newer decoder that has wifi, I think it doesnt have any lcd display..

No offence bro.. dunno the rule in the first

I am currently with 10mbps package but having speed problem for the past few days. Speedtest result around 1mbps or below and not consistent. Anyone around bangi having same problem as mine?

Hi all,

I find my internet connection to China are specially very slow. The same with both my previous Streamyx and current Unifi service.

Example on mobile: download file or load a web page hosted in China are extremely slow or sometimes even stopped half way, but when switched to mobile data (I'm on Maxis), the page / file loads very smoothly. Another example: when I received forwarded video clip from friend on WeChat, the video load very slow or sometimes not load and stopped, but switched to mobile data and it continue to load smoothly.

Even tried on PC, using my phone as mobile hotspot load sites from China much faster than connect to router on Unifi or Streamyx.

Can I do anything to get rid of this problem?

I can see Time Fibre is coming to our building very soon, any previous Time Fibre user here have good experience with the connection to China sites?

Thanks in advance. 

Wow... So nice you have a strong connection.