I have the same problem too, and that's in Sungai Buloh, Selangor. The worst part is they kept referring to the developer because the developer kept stalling in installing the infrastructure.

We do not have Unifi nor Streamyx for almost 2 years. Right now I heard they are attempting to install the cables, so hope we can get it at Jan 2017.

Here is the story from one of our residents: No phone lines in residential area in Sungai Buloh (FMT)

If I can afford AC87 I would go for AC88 already haha

my case, they have the infra, they have the box but the problem is the box is full.

they mixing two residential area into one box. damn cheapskate.

Damn, I hope they can get to fix that problem soon! You can keep calling TM to expand the boxes too.

Me and the other ppl in our residence still have to make do with the wireless data connection. Wished they had installed the infrastructure earlier!

I blame TM for this..no co-ordination between related departments. They should have determine first the demand and supply thoroughly. My house,the TM box is right behind , I can see there are about 20 ports but only 8 are used..four house across, there is another box..what a waste

my case is diff , two diff residental area, Apartment A + Apartment B sharing the same box.

Are you using stock firmware?

Stock firmware & AsusWRT-Merlin both stable in my hand without those issue you mentioned earlier

This post has been edited by sHawTY: Nov 4 2016, 09:34 AM

Guys, need some advice here. Since everyone said that the UniFi router given by TM was not good enough, I have ordered a TP-Link Archer C7 router for RM380+ before the installation. It turns out that the router given by TM is now TP-Link Archer C5. Should I return the C7 and get a refund or keep and use the C7 instead? Anyone experiencing any issues with the C5 given by TM?

This post has been edited by oscar16: Nov 4 2016, 02:23 AM

Any recommended router for budget less than 200. I'm barely getting enough speed with the TM router.

C5 enough already. Im using C5 right now. So far so good & really satisfied. C7 got extra features (not a requirement for ordinary people just like me) & extra range signal.

i also cannot get full speed. just around 28.2Mbps even change router.

Do you know what is iPv6 for? Heard poeple talking about this.

Were you already getting around 28mbps right after installation?

C/P: IPv6 is the Internet's next-generation protocol, designed to replace the current Internet Protocol, IP Version 4. In order to communicate over the Internet, computers and other devices must have sender and receiver addresses. These numeric addresses are known as Internet Protocol addresses. The main advantage of IPv6 over IPv4 is its larger address space. The length of an IPv6 address is 128 bits, compared with 32 bits in IPv4. The address space therefore has 2128 or approximately 3.4×1038 addresses.

Yeap, 28mbps after installation. Enable disable ipv6 also same. IMO, I suggest u to make speedtest using TM Speedtest. TM Speedtest also using oklaa speedtest application and it host on their site. So for me its more accurate compare using standard oklaa speedtest that we normaly choose server location. Before, tm speedtest really bad but now ok.

This post has been edited by brainocide: Nov 4 2016, 05:02 AM

My speedtest shows around 32mbps but sometimes it's not stable and it goes around 15-25mbps. Not sure if it's normal. Btw I have problem connecting to my 5GHz band on my C5. It shows "Unable to connect". Do you have this problem?

This post has been edited by oscar16: Nov 4 2016, 05:27 AM

To run speedtest, better use PC connected to router through LAN cable. Close all application that using internet (u can see in windows task manager>network which apps using internet) & perhaps close down temporary AV & FW. Other way, run windows in safe mode with network. In router, close wifi signal to avoid other device connected to router via wifi. Then make a test.

When u run speedtest, make sure in the begining, got spikes (can reach 35-40mbps) then stable at certain speed like full speed @ 30mbps or 28mbps and then consistant flat untill the end. Spikes above ur subscription speed indicate that tm already open ur bandwidth wider than subscribed speed. If got bandwidth capped issue, u cant get spikes at all.

Rgding using 5Ghz band, i have no issue but FYI, 5GHz has a shorter range compared with 2.4GHz, the 2.4GHz frequency is way more crowded than 5GHz, devices on 2.4GHz suffer much more interference than the ones on 5GHz, fewer devices are capable of using the 5GHz channel than the 2.4GHz channel.

This post has been edited by brainocide: Nov 4 2016, 06:14 AM

Mine using speedtest through lan always go up to 28 even with the initial spike and for tm speedtest spike 30 then drop to 28.

28mbps consistant stable/flat line or variable line up down up down?

Any call from TM yet? Or how long TM will call up for further information since the TM online registration process doesn't take up much info of us.

Welcome to the 28MBps club, that's what happening to mine too..

I foresee a new thread for 28Mbs Club!

But then its mind boggling...how could the bandwidth be stagnant at 28...hmmm

This post has been edited by VeeJay: Nov 4 2016, 02:29 PM