Complaint already made. I thought TM cap the speed but they told, unifi speed by default already set to 35Mbps for download , 11Mbps for upload, IPTV 10Mbps, tel1 512kbps & tel2 512kbps (correct me if im wrong). Thats why i saw someone can get 32Mbps download speed. Very lucky one. Can u imagine, almost a thousand times speedtest but never once get full load. Already fiber maa, not copper anymore.

Im believe ur download speed above 30Mbps, right?
80% best effort/SLA (service level aggrement)/standard QoS(quailty of service) just momokan only from my opinion. Call 100 CS from technical, billing, sales etc even technical person that come to on-site also always say 80% 80% 80%. But actually guideline from SKMM (MCMC) standard QoS is not less than 90%, not 80%.

Refer this link
http://www.skmm.gov.my/Sectors/Broadband/Q...of-Service.aspx
http://www.skmm.gov.my/skmmgovmy/files/att...s_Broadband.pdf

Technical person already came to my place. Already charged RM53 in bill but now in process waiver bcoz nobody told me about RM53 & asking permission 1st want technical support or not to come to my place. You know what, from CS to technical person no one mention about charge. If they charge then my speed become full speed, oklah.

Kesian to someone who get 27,26,25,24 kena kelentong cannot make report.

recently do speed test, I can't get over 30 mbps.. before that I can get 32 to 33mbps.

dunno what TM did at their end ?

'
yes, around 28mbps. found out my ping response time no longer 14ms, it shoot up to 50ms

Already sent request to TIME early this year, according to them, my place most likely will be cover by Time soon..

I guess Im the lucky few!  to which server did you run the test?

jinx! I have taken over the privileged speed that you had been getting!...after I received my new modem...hahaha

yeah its funny, my neighbor too gets at 28Mbps....

Orang cakap tak boleh, tak boleh la
Read the forum R&R, it's not allowed to post any sort of advertisement in here

Advertisement in signature is a different story, nothing to do with what I warned him about

fruitie

you guys facing issues for 30Mbps?

I had speed slow down during 6pm-11pm, from 30Mbps down to 10Mbps :<

For me, I encounter slow speed especially around 8:30pm until 11pm. High ping response.. Always 2 two ip address range 118 and 60.48

All these ip address seem not good.

I heard people saying that it is possible to terminate the HyppTV pack in UniFi Advance after 12 months and pay lesser. Is this legit? Anyone tried this before?

Have you complaint ? And how TM deal with this issue ?

Ok, thank. I don't need free call, but I don't think I will lodge complain, too troublesome and not guarantee will works

My friend applied at TMpoint today the 30mbps UniFi promo package. It is said to be Q3 2016 Campaign. Anyone knows about this? Is the package exactly the same as the promotion before, i.e. RM179 without voice call plan?

But based on what? Unifi website still RM199. Otherwise got advertisement, pamphlet etc show RM179. Or we just can say dont want free call plan that worth RM20?

I don't think mine is free call. But you will never use home phone when your mobile phone is unlimited call.
My dect phone also had kong battery.

My mum very heavy call user to my aunty... That why need free call==

Any example is not TM fault

Hi, in my 1st bill got 2 section in Service Detail, Residential High Speed Internet & Residential Voice. In Residential High Speed Internet, written UniFi Advance RM169 for up coming month. Pro-rated also based on RM169. But no Hypp TV mention at all in the bill.

Is it my package is RM169 or it is because hypptv free for the 1st month?

So after free month, hypptv will mention in the bill?