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 fiber turtling?, my 10mbps turned 1mbps!!!

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TSjawst
post Sep 20 2016, 09:41 PM, updated 8y ago

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@maxis fiber, what has happen, its duper turtle, pls send me my rebate for 10mbps, this is only 10%, i want my 100rm/mth back!


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patienceGNR
post Oct 3 2016, 10:42 PM

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Wow, Maxis ignoring you since 20th Sept, obviously they're not taking this seriously smile.gif
TSjawst
post Oct 3 2016, 11:01 PM

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QUOTE(patienceGNR @ Oct 3 2016, 10:42 PM)
Wow, Maxis ignoring you since 20th Sept, obviously they're not taking this seriously smile.gif
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i don't think so as well, still turtling now... those prospective customers pls steer clear
some1 ought to sue for subpar service or MCMC should saman them, possible?

acbc
post Oct 3 2016, 11:07 PM

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Maxis Fibre will throttle every 10PM daily.
patienceGNR
post Oct 3 2016, 11:15 PM

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QUOTE(jawst @ Oct 3 2016, 11:01 PM)
i don't think so as well, still turtling now... those prospective customers pls steer clear
some1 ought to sue for subpar service or MCMC should saman them, possible?
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Lodging MCMC report tomorrow since maxis is not bothered over these complaints.

QUOTE(acbc @ Oct 3 2016, 11:07 PM)
Maxis Fibre will throttle every 10PM daily.
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My photo(in another thread) was tested at 7pm.
TSjawst
post Oct 3 2016, 11:15 PM

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QUOTE(acbc @ Oct 3 2016, 11:07 PM)
Maxis Fibre will throttle every 10PM daily.
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why??... shutting down?

wesleycjh
post Oct 8 2016, 07:58 AM

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I like to ask is that true Maxis will throttle the line once u hit 100GB dowloaded size? Cause is stated in the FAQ page (Package Upgrade and downgrade section) of Maxis site http://www.maxis.com.my/en/personal/intern...e-internet.html
dannielshazmeer
post Dec 2 2016, 02:40 PM

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QUOTE(wesleycjh @ Oct 8 2016, 08:58 AM)
I like to ask is that true Maxis will throttle the line once u hit 100GB dowloaded size? Cause is stated in the FAQ page (Package Upgrade and downgrade section) of Maxis site http://www.maxis.com.my/en/personal/intern...e-internet.html
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Currently we offer unlimited quota download for pages 10, 20, 30 & 100Mbps.
angelflames
post Dec 21 2016, 09:26 PM

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Do you get any update from maxis on this one? I have been capped as well.
asiatrader98
post Dec 22 2016, 11:56 AM

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recently my maxis fiber 10mbps ...very slow test speed it have 10mbps but look only 1-2mbps
watching youtude only

This post has been edited by asiatrader98: Dec 22 2016, 11:57 AM
ninjai2
post Feb 19 2017, 11:39 AM

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Yes, they capped. But what is the reason of capping unsure. My speed was being capped since 4th-Dec-2016 and until now no feedback from Maxis.

Reported via Twitter, call, CFM & also SKMM.

Although investigation is pending, but billing still going on.


 

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