Hello. Anyone ordered from YES received any calls from them? I just received a call from them saying I'm soo lucky that I will get to replace on the 29th because the phone shipment is delayed a bit.. but they manage to get a few stocks and I am one of the lucky ones.. and I asked about the accs.. she said if got missing, they will replace with the new one from our new box...

I'm not a bro hehe.. anyways, I called YES customer service and they don't even know note 7 got recall.. so yeahh I'm not sure where to check.. unless I just confirm with samsung cust service??

Can you give me the email?? As proof when I go exchange

Update on the above matter.. I went on live chat with samsung and asked nicely if I could keep the accs and return only the phone and box. He said yes sure.. I then asked why YES wanted to take accs from the new box and replace if I lost any accs.. He said that shouldn't be the case and said he will escalate this case and inform YES about this.. so i said thanks and end the live chat.. after a while, samsung called me to inform that they have informed YES and I can return the phone and box only without the accs. So yes if you asked nicely, you get to keep the accs. ✌

I asked again in live chat if my case is the only case that YES will exclude taking my accessories. He said no and samsung have complaint to higher authority about YES not listening to samsung. He said if worried, you can do exchange straight with nearest samsung but it will take 2 weeks because of the stock moving around and such.. so I told him tomorrow I will do my replacement at YES and if they still stubborn and want to take my accessories then I will make an appointment with samsung for my replacement. He said sure and sorry for the trouble.

I just got a call from samsung careline.. so new instruction from samsung is that have to return all accs.. if lost then they will take from new box. I don't want to argue so yeah whatever. I just want the phone problem-free.. Tired already loll..

Did you get back your acc? YES 1U took my old accs too..

another question, how do you register your warranty + free 1 year warranty? Samsung 1U said no need to register, it's all in the system already.. YES don't know what to do.. loll

I just noticed that we can put our own image/logo on AOD. Is this new? Cuz I didn't notice this feature in my old note7. Anyway it's cool and I like it loll 😁

You're taking from YES 1U right? Did they call you or you called them? I want to get my accs back too...