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> Samsung Galaxy Note 7 Official Discussion V7!, Replacement scheme starting from Sept 29 (Samsung)

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mydragoon
post Sep 19 2016, 10:49 PM

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QUOTE(ceras @ Sep 19 2016, 10:37 PM)
http://www.channelnewsasia.com/news/busine...andard#cxrecs_s

Says here that the china case is caused by external heat and not from the battery
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from the article:
QUOTE
ATL is owned by Japanese components maker TDK Corp .


wow.. didn't know TDK is still around.. biggrin.gif
mydragoon
post Sep 19 2016, 10:53 PM

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QUOTE(petrofsky77 @ Sep 19 2016, 09:59 PM)
What a load of bull. Cmon lah, Redmi Note 3 has smaller phone size and bigger battery than Note 7, but I have yet to hear any RN3 exploding ...

http://gadgets.ndtv.com/samsung-galaxy-not...dmi-note-3-3119
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QUOTE(BeastX @ Sep 19 2016, 10:24 PM)
3D dimensions of Redmi Note 3 is slightly bigger than Note 7...... If Samsung removed the s-pen and utilise the space for more battery... it would likely have an equal or greater in battery capacity

S7 edge truly smaller than note 7 w slight more capacity...
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yup, as BeastX pointed out, there's the slot for s-pen.

and considering that there's a few other stuff that Samsung put into the phone and also the "water proofing", probably extra space needed for those things as well..

-kytz-
post Sep 19 2016, 11:50 PM

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QUOTE(svefz @ Sep 19 2016, 08:15 PM)
i get a call from SME just now saying that i can get the new phone when i return the loan phone on 29/9/16 and no need to go back Yes kiosk.
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I didn't get such call sad.gif
Max2006
post Sep 20 2016, 12:03 AM

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QUOTE(ceras @ Sep 19 2016, 10:37 PM)
http://www.channelnewsasia.com/news/busine...andard#cxrecs_s

Says here that the china case is caused by external heat and not from the battery
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Yes. here's the original announcement released by Samsung China.


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jerryhean
post Sep 20 2016, 12:05 AM

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QUOTE(-kytz- @ Sep 19 2016, 11:50 PM)
I didn't get such call sad.gif
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You hand in yours to service Center?
raymondtong94
post Sep 20 2016, 12:05 AM

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dear courts customers, have any of you got a call from Courts regarding the replacement program?
squall_kay
post Sep 20 2016, 12:12 AM

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QUOTE(raymondtong94 @ Sep 20 2016, 12:05 AM)
dear courts customers, have any of you got a call from Courts regarding the replacement program?
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Didn't get any yet.
svefz
post Sep 20 2016, 12:12 AM

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QUOTE(-kytz- @ Sep 19 2016, 11:50 PM)
I didn't get such call sad.gif
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You need to send back your phone to samsung service centre and request to collect your new phone at there. thumbsup.gif
jack3218
post Sep 20 2016, 12:14 AM

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Any Senheng customer here ? Let say on 29 i unable to show up and change my phone can i do it on 30th or later ?
cwhong
post Sep 20 2016, 12:20 AM

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Will the price remain after relaunch note 7 in malaysia? And got local expected selling date?
chard168
post Sep 20 2016, 12:27 AM

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QUOTE(cwhong @ Sep 20 2016, 12:20 AM)
Will the price remain after relaunch note 7 in malaysia? And got local expected selling date?
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currently no news regarding that yet.
GymBoi
post Sep 20 2016, 05:14 AM

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QUOTE(cwhong @ Sep 20 2016, 12:20 AM)
Will the price remain after relaunch note 7 in malaysia? And got local expected selling date?
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If they remain, they won't get new customer. If they give discount, those who pre order will fk them kau kau ... depend how they want to handle this ... seems like the only sensible move would be ... same price ... but those units that they take back from us will be refurbished then to be sold cheaper ... only personal opinion
eagleknight
post Sep 20 2016, 05:31 AM

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QUOTE(GymBoi @ Sep 20 2016, 05:14 AM)
If they remain, they won't get new customer. If they give discount, those who pre order will fk them kau kau ... depend how they want to handle this ... seems like the only sensible move would be ... same price ... but those units that they take back from us will be refurbished then to be sold cheaper ... only personal opinion
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Should be same price but give freebies or extended warranty
mysoul89
post Sep 20 2016, 06:01 AM

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QUOTE(raymondtong94 @ Sep 20 2016, 12:05 AM)
dear courts customers, have any of you got a call from Courts regarding the replacement program?
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I got call from them last week Sunday... asked me about nearest Courts branch and they say replacement programme will start after 30th Sept and the my nearest Courts branch will call me bck to fix an appoinment... they ask to bring whole set with original invoice and asked me which color i am using now... I asked them wether is that possible to change color and they say cant change color...
UnderTheSun
post Sep 20 2016, 08:10 AM

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QUOTE(mysoul89 @ Sep 20 2016, 06:01 AM)
I got call from them last week Sunday... asked me about nearest Courts branch and they say replacement programme will start after 30th Sept and the my nearest Courts branch will call me bck to fix an appoinment... they ask to bring whole set with original invoice and asked me which color i am using now... I asked them wether is that possible to change color and they say cant change color...
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I can't see any reason why changing color will cause them extra loss unless the color is custom-made. And i can't see the reason why they have to reject exchanging defective phone just because of missing accessories. The main issue is the phone, not accessories.

Sometimes i really feel people need to go through IQ Test before getting a job. The result must be written on their resume.

monked
post Sep 20 2016, 08:27 AM

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QUOTE(UnderTheSun @ Sep 20 2016, 08:10 AM)
I can't see any reason why changing color will cause them extra loss unless the color is custom-made. And i can't see the reason why they have to reject exchanging defective phone just because of missing accessories. The main issue is the phone, not accessories.

Sometimes i really feel people need to go through IQ Test before getting a job. The result must be written on their resume.
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Maybe you're not looking at the bigger picture. Assuming they allow you to change color, do you think they will have enough stock for others as well?
jacky91
post Sep 20 2016, 08:42 AM

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QUOTE(UnderTheSun @ Sep 20 2016, 08:10 AM)
I can't see any reason why changing color will cause them extra loss unless the color is custom-made. And i can't see the reason why they have to reject exchanging defective phone just because of missing accessories. The main issue is the phone, not accessories.

Sometimes i really feel people need to go through IQ Test before getting a job. The result must be written on their resume.
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QUOTE(monked @ Sep 20 2016, 08:27 AM)
Maybe you're not looking at the bigger picture. Assuming they allow you to change color, do you think they will have enough stock for others as well?
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As per what monked said, Samsung is currently trying to cope with the replacement program and produce the exact same amount of phone for we all. So if lets say everyone want to change color, wouldn't it be a mess?

As for accessories, imagine if u sent it back ur phone only, is it OK if samsung hand u only the new phone? without any box?
moonsunlala
post Sep 20 2016, 08:45 AM

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Some sharing smile.gif
https://news.samsung.com/global/how-to-iden...ew-galaxy-note7
eternity4av
post Sep 20 2016, 08:46 AM

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xDingx
post Sep 20 2016, 08:52 AM

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QUOTE(cwhong @ Sep 20 2016, 12:20 AM)
Will the price remain after relaunch note 7 in malaysia? And got local expected selling date?
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The sales in US will resume on 21 Oct... Hopefully it will be earlier in Malaysia.

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