Lazy to speaak to these so called " generous high class " ... i already confirm we will get full seal box without having to compensate any accs if not full set... i got to agree with bro jerry n jrrsim...

I thought that the instructions given by SME was pretty clear. Return your unit along with the items they have stipulated to the store that you bought it from in exchange for a replacement unit. It only became unclear when people started to want a loaner phone of their choice, compensation of their choice, a document to state that you can keep the accessories, the list goes on. People are trying to arm-wrestle Samsung into providing a document to justify that their actions are correct. You may argue that your time needs compensation and Samsung did just that, its just that they gave you an apple but you wanted the apple and an orange plus the durian that is not even in season yet.

I believe that we are reasonable consumers and we should return something that clearly doesnt belong to us. The speculation on what happens to the returned accessories remains as just speculation but at least our conscience is clear. If someone else does this, we would be all high and mighty in condemning them but when we do it ourselves, we try to justify that our actions are right. Take a step back and ask yourself, do you really need to take that action? Change for a better Malaysia or even the world starts with small actions that you and I take. Yes, big conglomerates like Samsung may "cheat" us (as claimed by some), but did they point a gun to us and force us to buy the phone? We all bought the phone through pre-order as we were very satisfied with our past experiences with the Note series.

In the lighter note of things, cant wait for Thursday!

I agree

Please return especially phone + usb + charger, need to note that, the usb or the charger may be faulty as well as it charges the battery. That is why ; in my case COURTS; ask to return the 3 items explicitly

"
We thank you for your email below.

We will notify the respective branch Setapak for the arrangement of Samsung Note 7 exchange. Please be informed the replacement date will be after the 29th September 2016 till 13th October 2016.

Replacement 1 to 1 – Customers are advised to return the charger (usb and wall adapter) as well. Best case is to have them return the complete set (with all original accessories, without FOC items).

We apologize for any inconvenience caused and thank you for your patience.

“Thank you for choosing Courts”
"

My loaner Note 5, dropped from a foot into some paved tile, got bit o dent at the bezel , ngai lo...apa mcm? haha!

Tak habis habis........

Recall also susah, tak recall also salah.
No compensate salah, give compensate also susah.
Replacement not first also salah
Buy later also scare is refurbish unit.
Loan phones give anything below note 7 value & spec also salah.
Inform you stop using also susah, didn't inform also salah.
Mal not follow sg procedure pun salah.

only solution for you is to Refund the phone and case closed.

I just wish we can get this T Glass SP on 29/9 which is selling at RM259 at Samsung store @ LYP

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Since update.... my Note 7 has rebooted by itself 3x...not looping..  but at duration of around 1.5 days

My phone started to experience auto restart. Hope can last until the replacement.

Despite having and currently using iPhone 7 Plus and my all time trusted Nexus 6p, I really cant wait to replace my Note 7. So today I decided to prepare my Note 7 early for the 29th Sept replacement day... I factory reset my note 7 and voila, it stucks at recovery menu with error message: drm verification fail (sthing like that).
What should I do? I hv never unlock or flash my Note 7. Will they still accept my replacement?? Sigh

No exactly as come apps need to be reactivated. Unauthorised apps will not be restored.

To be safe, you should do the followings besides using smart switch:
1. copy out the important folders/files separately (eg pics. books, music, apk, etc)
2. use sms backupp and restore and copy out the backup folder
3. copy out the whatsapp folder

after restoring from smart switch, you will still have files to fall back on in case some were not restored properly.

So many variations of exchange requirements
Just bring the whole box and the accessories n if one so desired negotiate to keep the accessories
My ex unit from Courts I read here at least 5 different versions of exchange !!

Eh dei... forumers here are to share what they got... dont condemn those who are sharing... dont believe call careline or dealer to 2x confirm...

I assume most outlets also gonna split into 3 batch..

for crowd control 

YES is so nice go give free cookies and mineral water! Others.... sigh....

Wow! At least something! Didn't expect they are so kind! 

Just got my replacement unit from SenHeng Kemuning Utama. Green battery icon but it seems the phone won't charged as fast as before using my notebook, old unit can charged with no issue but this new unit is dropping instead charging... LOL...