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 MOP Free Spotify Premium Expiring 30/9, Spotify

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TSRaymond7693
post Sep 18 2016, 12:58 PM, updated 10y ago

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The free spotify premium for MOP with 15GB of data is expiring as of 30/09/16, I got a message stating I would be charged 9.99 next month onwards, will the 15GB of free data still bundled with the Spotify service.

Does Maxis plan to extend the free Spotify promotion like last year?
Maxis
post Sep 19 2016, 06:39 PM

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QUOTE(Raymond7693 @ Sep 18 2016, 12:58 PM)
The free spotify premium for MOP with 15GB of data is expiring as of 30/09/16, I got a message stating I would be charged 9.99 next month onwards, will the 15GB of free data still bundled with the Spotify service.

Does Maxis plan to extend the free Spotify promotion like last year?
*
Hi,

The free Spotify Premium is extended until further notice. You can ignore the SMS. TQ
cappuccino vs latte
post Sep 23 2016, 03:48 PM

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FREE Spotify Premium with MaxisONE Plan is ending in 23 Oct 2016, yr next renewal will be at RM14.90; you’ll continue to enjoy FREE 3GB for music streaming. Manage your Spotify subscription at http://bit.ly/2cShSuH For info, go to http://bit.ly/2cID6KG

Received the msg just now.
omega10
post Sep 23 2016, 03:55 PM

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[quote=cappuccino vs latte,Sep 23 2016, 03:48 PM]
FREE Spotify Premium with MaxisONE Plan is ending in 23 Oct 2016, yr next renewal will be at RM14.90; you’ll continue to enjoy FREE 3GB for music streaming. Manage your Spotify subscription at http://bit.ly/2cShSuH For info, go to http://bit.ly/2cID6KG

Received the msg just now.
*


I received as well.

Can maxis re confirm?

Thank you.

ritan
post Sep 23 2016, 03:58 PM

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QUOTE(cappuccino vs latte @ Sep 23 2016, 03:48 PM)
FREE Spotify Premium with MaxisONE Plan is ending in 23 Oct 2016, yr next renewal will be at RM14.90;  you’ll continue to enjoy FREE 3GB for music streaming.  Manage your Spotify subscription at http://bit.ly/2cShSuH For info, go to http://bit.ly/2cID6KG

Received the msg just now.
*
Yup, I received the same text message too. Are you seriously going down this path, Maxis?
azlanfauzi
post Sep 23 2016, 04:00 PM

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Received the same message.

End 23 Oct, 2016, Renew at RM14.90!

Can maxis re confirm?
rip_code
post Sep 23 2016, 04:00 PM

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Just received this a moment ago sad.gif
evolutionize
post Sep 23 2016, 04:03 PM

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I just gotten this message as well. I stood with Maxis OnePlan 128 because of this privilege.
XeactorZ
post Sep 23 2016, 04:03 PM

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I am hotlink user which also comes with free spotify premium
but didn't receive any sms regarding about it hmm.gif
lowyard
post Sep 23 2016, 04:10 PM

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QUOTE(XeactorZ @ Sep 23 2016, 04:03 PM)
I am hotlink user which also comes with free spotify premium
but didn't receive any sms regarding about it hmm.gif
*
I think because we are all maxis one plan user. I just got this text as well. I'll have to depart from maxis if it's true coz 5gb per month is already suffocating.
rummage
post Sep 23 2016, 04:15 PM

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the only reason i still paying for MOP is because free spotify premium. If that ends then no way I'm gonna continue with Maxis
omega10
post Sep 23 2016, 04:16 PM

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Published in maxis web site. It's official now.
fcchung
post Sep 23 2016, 04:28 PM

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FREE Spotify Premium with MaxisONE Plan is ending in 23 Oct 2016, yr next renewal will be at RM14.90; you’ll continue to enjoy FREE 3GB for music streaming. Manage your Spotify subscription at http://bit.ly/2cShSuH For info, go to http://bit.ly/2cID6KG

Received the msg just now.
#Hotlink
post Sep 23 2016, 04:29 PM

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QUOTE(Raymond7693 @ Sep 18 2016, 12:58 PM)
The free spotify premium for MOP with 15GB of data is expiring as of 30/09/16, I got a message stating I would be charged 9.99 next month onwards, will the 15GB of free data still bundled with the Spotify service.

Does Maxis plan to extend the free Spotify promotion like last year?
*
Hi Raymond7693,

Please note that effective 23 Oct 2016, Spotify Premium will be charged at RM14.90/month and Maxis One Plan users, you will enjoy 3GB free music streaming until further notice. Manage your Spotify subscription at http://bit.ly/2cShSuH For info, go to http://bit.ly/2cID6KG

Thank you.

This post has been edited by Maxis: Sep 25 2016, 05:05 PM
andrewtho
post Sep 23 2016, 04:31 PM

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What nonsense is this Maxis ?

I understand if you're removing the free streaming but also the Premium account? Come on, we were told that the Spotify Premium will be free as long as we're subscribed to MOP.
blahbleh
post Sep 23 2016, 04:38 PM

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FREE Spotify Premium with MaxisONE Plan is ending in 23 Oct 2016, yr next renewal will be at RM14.90; you’ll continue to enjoy FREE 3GB for music streaming.

Dang, was not informed when I signed up this plan. No official notification also, only "FYI you'll be charged".

Thanks Maxis.
XeactorZ
post Sep 23 2016, 04:41 PM

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QUOTE(lowyard @ Sep 23 2016, 04:10 PM)
I think because we are all maxis one plan user. I just got this text as well. I'll have to depart from maxis if it's true coz 5gb per month is already suffocating.
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ya but how come hotlink user still got laugh.gif
scatcody
post Sep 23 2016, 04:41 PM

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Just got the SMS, I know you have T&C regarding this free service but without warning you told us you are going to stop it next month? What a shame.
funky3
post Sep 23 2016, 04:43 PM

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Noooooooo
scatcody
post Sep 23 2016, 04:50 PM

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When other telcos were lowering down the price and people were porting out, we maintained our subscription with Maxis. The free Sportify for MOP sounds good and we took the bait. It is fine if you want to stop the service but please don't charge me 14.90 without my knowledge as I was subscribed to the free service. If it is no longer free, please stop it and don't auto renew it. This is my primary concern!
ritan
post Sep 23 2016, 04:59 PM

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This just leaves a bad taste in the mouth.

When they bungled and had to scramble to retain customers who were rushing for the exit, they dangled the free Spotify Premium as a retention tool.

Now, less than 6-months from that shitstorm, they take away the very incentive they offered to stay.


cappuccino vs latte
post Sep 23 2016, 05:00 PM

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QUOTE(scatcody @ Sep 23 2016, 04:50 PM)
When other telcos were lowering down the price and people were porting out, we maintained our subscription with Maxis. The free Sportify for MOP sounds good and we took the bait. It is fine if you want to stop the service but please don't charge me 14.90 without my knowledge as I was subscribed to the free service. If it is no longer free, please stop it and don't auto renew it. This is my primary concern!
*
Yeah, same goes to 3 months iflix trial, please don't auto subscribe afterward.

This post has been edited by cappuccino vs latte: Sep 23 2016, 05:00 PM
XeactorZ
post Sep 23 2016, 05:07 PM

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Okay I also just received the sms doh.gif
fbtan319
post Sep 23 2016, 05:09 PM

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Maxis already had enough of customers. Our value in their management view is zero. Now the management want to test in how many people will port out when they removed the free Spotify Premium. Second stage will be reduce the internet quota. Maxis feels that they had offered too much during the previous crisis. As long as people are porting out but Maxis can maintain their profit, it is fine with them. They don't need to employ so many CS to take care of the huge customers thus saving operating cost. Maxis only want customer who is willing to accept what they offered, keep paying like water fish and no complaints.
UntilUComeBack
post Sep 23 2016, 05:09 PM

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their didnt update yet ?

Whether you're in a mood for pop, rock, soul or hip hop; Spotify Premium gives you on-demand access to millions of songs on your devices without the ads! Normally, you would have to pay RM14.90/month to subscribe to Premium. But if you're a MaxisONE plan user, you're getting it FREE!

still free from website?
hmmm
ashdwoers
post Sep 23 2016, 05:24 PM

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QUOTE(UntilUComeBack @ Sep 23 2016, 05:09 PM)
their didnt update yet ?

Whether you're in a mood for pop, rock, soul or hip hop; Spotify Premium gives you on-demand access to millions of songs on your devices without the ads! Normally, you would have to pay RM14.90/month to subscribe to Premium. But if you're a MaxisONE plan user, you're getting it FREE!

still free from website?
hmmm
*
Well
This one from tnc

For postpaid customers: MaxisONE plan 98, MaxisONE plan 128, MaxisONE plan 158 and MaxisONE plan 188 customers enjoy more than 15GB of free Spotify Premium data (which is NOT applicable for song browsing, including scrolling through albums and playlists with artwork) apart from the free Spotify Premium access. This offer is valid until 30 September 2016. Pursuant to Clauses 5 and 6 of this SSTC, we reserve the rights to discontinue and stop the Service/Spotify Premium at any time.
Nauts
post Sep 23 2016, 05:32 PM

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Many did not read T&C, typical "customers always right" mentality
blahbleh
post Sep 23 2016, 05:45 PM

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QUOTE(ashdwoers @ Sep 23 2016, 05:24 PM)
Well
This one from tnc

For postpaid customers: MaxisONE plan 98, MaxisONE plan 128, MaxisONE plan 158 and MaxisONE plan 188 customers enjoy more than 15GB of free Spotify Premium data (which is NOT applicable for song browsing, including scrolling through albums and playlists with artwork) apart from the free Spotify Premium access. This offer is valid until 30 September 2016. Pursuant to Clauses 5 and 6 of this SSTC, we reserve the rights to discontinue and stop the Service/Spotify Premium at any time.
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Oh thanks...my bad for not reading it thoroughly...oh well gotta rethink whether should keep or not.

eric84cool
post Sep 23 2016, 06:00 PM

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maxis how to terminate the spotify subscription?
Nauts
post Sep 23 2016, 06:14 PM

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QUOTE(eric84cool @ Sep 23 2016, 06:00 PM)
maxis how to terminate the spotify subscription?
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Instructions to unsubscribe included in the SMS, click on the link, select unsubscribe, then you will receive SMS for confirmation
lowyard
post Sep 23 2016, 07:05 PM

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QUOTE(fbtan319 @ Sep 23 2016, 05:09 PM)
Maxis already had enough of customers. Our value in their management view is zero. Now the management want to test in how many people will port out when they removed the free Spotify Premium. Second stage will be reduce the internet quota. Maxis feels that they had offered too much during the previous crisis. As long as people are porting out but Maxis can maintain their profit, it is fine with them. They don't need to employ so many CS to take care of the huge customers thus saving operating cost. Maxis only want customer who is willing to accept what they offered, keep paying like water fish and no complaints.
*
Bloody hell. Sounds damn familiar. Exactly like Apple. Lol
Asgaard
post Sep 23 2016, 08:18 PM

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FREE Spotify Premium with MaxisONE Plan is ending in 23 Oct 2016, yr next renewal will be at RM14.90; you’ll continue to enjoy FREE 3GB for music streaming. Manage your Spotify subscription at http://bit.ly/2cShSuH For info, go to http://bit.ly/2cID6KG

I stay with maxis because it at least help to save money. Now i going port away.
kaizer_x
post Sep 23 2016, 08:22 PM

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This is just like maxis giving something for free until you get addicted then start to pull it away. All the music junkies will surelt subscribe
dragna
post Sep 23 2016, 10:47 PM


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I got the same message earlier too. Looks like I can terminate my MOP since my contract already ended.
HandsomeDupe
post Sep 24 2016, 12:17 AM

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So what is the benefit of MOP now?
klopmalaysia
post Sep 24 2016, 02:07 AM

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Because of this stupid Spotify issue, I've just called up 123. I will be with Celcom Gold by Monday. Nothing can convince me to stay anymore ... Adios, suckers.
omega10
post Sep 24 2016, 08:37 AM

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I will be MNP to Digi too.
tHe^CuLpRit
post Sep 24 2016, 09:18 AM

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To be fair the free trial duration was indicated upfront. Even digi didn't provide free Deezer access forever. I don't mind subscribing as Digi gives music freedom.
air_mood
post Sep 24 2016, 09:37 AM

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@Maxis so what's the deal? You mentioned earlier in the thread to ignore the sms. So is this expiring or not?
eric84cool
post Sep 24 2016, 10:40 AM

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maxis is in very confident mode to do so, either u take it or just jump ship...

kabuto12
post Sep 24 2016, 10:43 AM

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port out from Maxishit to Digi/Celcom/Umobile a.s.a.p
scatcody
post Sep 24 2016, 10:50 AM

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QUOTE(Nauts @ Sep 23 2016, 06:14 PM)
Instructions to unsubscribe included in the SMS, click on the link, select unsubscribe, then you will receive SMS for confirmation
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Didn't find the option to unsubcribe... basically go to the same page on how to activate the free sportify
XeactorZ
post Sep 24 2016, 02:10 PM

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QUOTE(scatcody @ Sep 24 2016, 10:50 AM)
Didn't find the option to unsubcribe... basically go to the same page on how to activate the free sportify
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disconnect your wifi and use data to open the link in order to unscubribe
vez
post Sep 25 2016, 12:21 AM

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QUOTE(#Hotlink @ Sep 23 2016, 04:29 PM)
Hi Raymond7693,

Please note that effective 23 Oct 2016, Spotify Premium will be charged at RM14.90/month and you will enjoy 3GB free music streaming until further notice. Manage your Spotify subscription at http://bit.ly/2cShSuH For info,  go to http://bit.ly/2cID6KG

Thank you.
*
Maxis Free 3GB music streaming only for Spotify?? not any other music streaming services?
FuNks
post Sep 26 2016, 08:31 PM

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LOL just ported into Maxis, now DISASTERRRR

 

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