This just leaves a bad taste in the mouth.

When they bungled and had to scramble to retain customers who were rushing for the exit, they dangled the free Spotify Premium as a retention tool.

Now, less than 6-months from that shitstorm, they take away the very incentive they offered to stay.

Yeah, same goes to 3 months iflix trial, please don't auto subscribe afterward.

This post has been edited by cappuccino vs latte: Sep 23 2016, 05:00 PM

Okay I also just received the sms

Maxis already had enough of customers. Our value in their management view is zero. Now the management want to test in how many people will port out when they removed the free Spotify Premium. Second stage will be reduce the internet quota. Maxis feels that they had offered too much during the previous crisis. As long as people are porting out but Maxis can maintain their profit, it is fine with them. They don't need to employ so many CS to take care of the huge customers thus saving operating cost. Maxis only want customer who is willing to accept what they offered, keep paying like water fish and no complaints.

their didnt update yet ?

Whether you're in a mood for pop, rock, soul or hip hop; Spotify Premium gives you on-demand access to millions of songs on your devices without the ads! Normally, you would have to pay RM14.90/month to subscribe to Premium. But if you're a MaxisONE plan user, you're getting it FREE!

still free from website?
hmmm

Well
This one from tnc

For postpaid customers: MaxisONE plan 98, MaxisONE plan 128, MaxisONE plan 158 and MaxisONE plan 188 customers enjoy more than 15GB of free Spotify Premium data (which is NOT applicable for song browsing, including scrolling through albums and playlists with artwork) apart from the free Spotify Premium access. This offer is valid until 30 September 2016. Pursuant to Clauses 5 and 6 of this SSTC, we reserve the rights to discontinue and stop the Service/Spotify Premium at any time.

Many did not read T&C, typical "customers always right" mentality

Oh thanks...my bad for not reading it thoroughly...oh well gotta rethink whether should keep or not.

maxis how to terminate the spotify subscription?

Instructions to unsubscribe included in the SMS, click on the link, select unsubscribe, then you will receive SMS for confirmation

Bloody hell. Sounds damn familiar. Exactly like Apple. Lol

FREE Spotify Premium with MaxisONE Plan is ending in 23 Oct 2016, yr next renewal will be at RM14.90; you’ll continue to enjoy FREE 3GB for music streaming. Manage your Spotify subscription at http://bit.ly/2cShSuH For info, go to http://bit.ly/2cID6KG

I stay with maxis because it at least help to save money. Now i going port away.

This is just like maxis giving something for free until you get addicted then start to pull it away. All the music junkies will surelt subscribe

I got the same message earlier too. Looks like I can terminate my MOP since my contract already ended.

So what is the benefit of MOP now?

Because of this stupid Spotify issue, I've just called up 123. I will be with Celcom Gold by Monday. Nothing can convince me to stay anymore ... Adios, suckers.

I will be MNP to Digi too.

To be fair the free trial duration was indicated upfront. Even digi didn't provide free Deezer access forever. I don't mind subscribing as Digi gives music freedom.

@Maxis so what's the deal? You mentioned earlier in the thread to ignore the sms. So is this expiring or not?

maxis is in very confident mode to do so, either u take it or just jump ship...