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TSskycrew
post Sep 15 2016, 06:31 PM, updated 9y ago

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I'm buying http://www.lazada.com.my/xiaomi-redmi-note...ld-9230258.html with LUNAR100 vourcher code.

Order placed on 07/09/2016

user posted image

I'm expecting to get the item by 9/9/2016

so I called them everyday since 13 Sept to ask for my order status. Lazada CS said the item already with courier la, will revert back la...end up I need to call them everyday.

Just now, Lazada CS called and said courier unable to deliver and ask me if I want a refund.

Now need to wait another 15 working days to get my money back.

sohai lazada ranting.gif ranting.gif

QUOTE
Bahauddin (CS), Sep 14, 7:13 PM MYT:

Dear XXX,

Thank you for contacting Lazada Malaysia.

It was my pleasure to assist you today. I trust the information interesting and sufficient for you. As per checking with courier your order XXXXXX will be deliver today. Do revert back in case you still didnt receive the item.

Should you require further assistance please feel free to revert to us and we will be glad to assist you. Check out the infinite possibilities at your fingertips on http://www.lazada.com.my/helpcenter/ Thank you for shopping at Lazada Malaysia.

Bahauddin (CS) | Customer Service Associate| Lazada.com.my


Luth (CS), Sep 13, 1:32 PM MYT:

Hi Team,

Kindly assists to advise the status for this shipment :

TN : LRM0000000XXXX
ON : 398XXXX
SKU : XI335ELAA5HU42ANMY-11172164

Luth (CS) | Customer Service Associate| Lazada.com.my
tl;dr

- order placed on 07/09/2016
- expected to received by 09/09
- call CS on 13/09, CS said item with courier
- 14/09 CS email at 7.30 PM said will deliver by TODAY (14/09)
- 15/09 (5:00 PM) called CS, CS said item with courier.

End up I go to directd on friday and finally bought Mi note 4. F u lazada for wasting my time.

This post has been edited by skycrew: Sep 18 2016, 01:01 AM
takadanicklagi
post Sep 15 2016, 06:35 PM

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Normal..I kena before. Sometimes the price too cheap they won't honour. Will say no stock.
SUSStationMonkey
post Sep 15 2016, 06:36 PM

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hg_runt take note pls
pelapik kaki
post Sep 15 2016, 06:38 PM

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cuti raya haji bro. ak pn kena. order 5 hari sebelum raya haji, semalam bru dpt
9876789
post Sep 15 2016, 06:41 PM

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it isn't a scam if you can get your money back.

online purchase is like that la

Why Lazada in the first place ? the place already got bad reputation.
soulseeker6187
post Sep 15 2016, 06:43 PM

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i will avoid buying online during holiday season. always got delay.
TSskycrew
post Sep 15 2016, 07:03 PM

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QUOTE(takadanicklagi @ Sep 15 2016, 06:35 PM)
Normal..I kena before. Sometimes the price too cheap they won't honour. Will say no stock.
*
cry.gif should report them so that they will tutup kedai

QUOTE(pelapik kaki @ Sep 15 2016, 06:38 PM)
cuti raya haji bro. ak pn kena. order 5 hari sebelum raya haji, semalam bru dpt
*
but but they said courier already call me. no one calling wor

QUOTE(9876789 @ Sep 15 2016, 06:41 PM)
it isn't a scam if you can get your money back.

online purchase is like that la

Why Lazada in the first place ? the place already got bad reputation.
*
scam is a good keyword brows.gif

later someone will google for "lazada scam" end up with this tered

why lazada? because its "LUNAR100" code

QUOTE(soulseeker6187 @ Sep 15 2016, 06:43 PM)
i will avoid buying online during holiday season. always got delay.
*
ya lor..
ryukeong
post Sep 15 2016, 07:09 PM

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Hi actually have to depends on seller and stock availability. I purchased an oven 2 days ago, today received, but still havent check on the item yet.
sp6068
post Sep 15 2016, 07:11 PM

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Lol kesian. Manatau the product say not eligible for voucher but troll you and allow you to enter voucher haha.
limfreelance
post Sep 15 2016, 07:12 PM

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try taobao. owai
SUSMatrix
post Sep 15 2016, 07:13 PM

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I have just made 4 or 5 purchases recently. No problems.
idoblu
post Sep 15 2016, 07:13 PM

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They ask if you want a refund, just say no you want your phone. They don't want you to wait ma
wodenus
post Sep 15 2016, 07:14 PM

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QUOTE(skycrew @ Sep 15 2016, 06:31 PM)
I'm buying http://www.lazada.com.my/xiaomi-redmi-note...ld-9230258.html with LUNAR100 vourcher code.

Order placed on 07/09/2016

user posted image

I'm expecting to get the item by 9/9/2016

so I called them everyday since 13 Sept to ask for my order status. Lazada CS said the item already with courier la, will revert back la...end up I need to call them everyday.

Just now, Lazada CS called and said courier unable to deliver and ask me if I want a refund.

Now need to wait another 15 working days to get my money back.

sohai lazadaΒ  ranting.gifΒ  ranting.gif
*
How does this make them scammers? a price is an offer to treat. A contract does not exist until money and goods change places smile.gif now if they didn't refund, they would be scammers. If they refund, then they refund. Nothing legally compels them to accept your money smile.gif

This post has been edited by wodenus: Sep 15 2016, 07:18 PM
ekudz
post Sep 15 2016, 07:29 PM

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TS xpaham makna scammer ..

it should be lazada FFK TS
TSskycrew
post Sep 16 2016, 09:32 AM

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QUOTE(ekudz @ Sep 15 2016, 07:29 PM)
TS xpaham makna scammer ..

it should be lazada FFK TS
*
deswai you should learn SEO icon_rolleyes.gif
TSskycrew
post Sep 16 2016, 09:32 AM

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QUOTE(wodenus @ Sep 15 2016, 07:14 PM)
How does this make them scammers? a price is an offer to treat. A contract does not exist until money and goods change places smile.gif now if they didn't refund, they would be scammers. If they refund, then they refund. Nothing legally compels them to accept your money smile.gif
*
u lazada staff?
TSskycrew
post Sep 16 2016, 09:36 AM

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QUOTE(ryukeong @ Sep 15 2016, 07:09 PM)
Hi actually have to depends on seller and stock availability. I purchased an oven 2 days ago, today received, but still havent check on the item yet.
*
Sold & Fulfilled by Lazada

QUOTE(sp6068 @ Sep 15 2016, 07:11 PM)
Lol kesian. Manatau the product say not eligible for voucher but troll you and allow you to enter voucher haha.
*
ya lor. I suspect its like that

QUOTE(Matrix @ Sep 15 2016, 07:13 PM)
I have just made  4 or 5 purchases recently. No problems.
*
good for you lor later when kena dont put "Matrix 1 Lazada 0" whistling.gif whistling.gif

QUOTE(mf0001 @ Sep 15 2016, 07:14 PM)
padan muka  devil.gif
*
cry.gif cry.gif
Dixon93
post Sep 16 2016, 09:38 AM

huh what?
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although how bad lazada might be, they will never tutup kedai, since they already bought over by Alibaba. The reason why their CS is to bad is because they out sourced to PH for low cost.
SOS: ayam used to be a lazada sg staff
luyut
post Sep 16 2016, 09:40 AM

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QUOTE(takadanicklagi @ Sep 15 2016, 06:35 PM)
Normal..I kena before. Sometimes the price too cheap they won't honour. Will say no stock.
*
i got my redmi 3s in 3 days.
iwubpreve
post Sep 16 2016, 09:43 AM

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refund just 1 day or 2 only. don't worry. so far i'm a happy lazada customer.
TSskycrew
post Sep 16 2016, 09:44 AM

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QUOTE(iwubpreve @ Sep 16 2016, 09:43 AM)
refund just 1 day or 2 only. don't worry. so far i'm a happy lazada customer.
*
sure ah bro? debit/credit took 15 working days they said
iwubpreve
post Sep 16 2016, 09:56 AM

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QUOTE(skycrew @ Sep 16 2016, 09:44 AM)
sure ah bro? debit/credit took 15 working days they said
*
last time they tell me the same thing. but then next day refunded my cc get refunded.
SUSdestEX
post Sep 16 2016, 10:00 AM

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tu lah no read reviews

This post has been edited by destEX: Sep 16 2016, 10:01 AM
tutuyao
post Sep 16 2016, 10:08 AM

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https://forum.lowyat.net/index.php?showtopic=3463811
azbro
post Sep 16 2016, 10:10 AM

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A guide of ordering anything online.

Don't order when you are about to recieve it on a Holiday or weekends. And never to it last minute and hope to get it fast before a deadline. You will be disappointed
SUSitanium
post Sep 16 2016, 10:18 AM

I brake very late.
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Want cheap good and can fly.
SUSDSEcomp
post Sep 16 2016, 10:19 AM

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it is rm599 at directd

mana ada discount
zerorating
post Sep 16 2016, 10:20 AM

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QUOTE(skycrew @ Sep 15 2016, 06:31 PM)
I'm buying http://www.lazada.com.my/xiaomi-redmi-note...ld-9230258.html with LUNAR100 vourcher code.

Order placed on 07/09/2016

user posted image

I'm expecting to get the item by 9/9/2016

so I called them everyday since 13 Sept to ask for my order status. Lazada CS said the item already with courier la, will revert back la...end up I need to call them everyday.

Just now, Lazada CS called and said courier unable to deliver and ask me if I want a refund.

Now need to wait another 15 working days to get my money back.

sohai lazada  ranting.gif  ranting.gif
*
raya haji la, i order something from gamehypermart also delays, they said shipment delays.
beeMay
post Sep 16 2016, 10:24 AM

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aand my foreigner friend said buying electronic in Lazada is the safest...
Babytiffy
post Sep 16 2016, 10:29 AM

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I wouldn't say it's a scam, TS too pandai buying around holiday season..of course delay and etc la..ish

This post has been edited by Babytiffy: Sep 16 2016, 10:30 AM
luyut
post Sep 16 2016, 10:35 AM

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QUOTE(iwubpreve @ Sep 16 2016, 09:56 AM)
last time they tell me the same thing. but then next day refunded my cc get refunded.
*
me too. so far im happy with lazada. hehe.
stupiak07
post Sep 16 2016, 10:41 AM

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Festive season

Bodo tsunami, first time buy stuff online?
TSskycrew
post Sep 16 2016, 11:04 AM

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QUOTE(azbro @ Sep 16 2016, 10:10 AM)
A guide of ordering anything online.

Don't order when you are about to recieve it on a Holiday or weekends. And never to it last minute and hope to get it fast before a deadline. You will be disappointed
*
normally lazada send 1-2 days to my address
soulseeker6187
post Sep 16 2016, 11:07 AM

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QUOTE(skycrew @ Sep 16 2016, 11:04 AM)
normally lazada send 1-2 days to my address
*
Dont expect everything is good. Sometimes external factor will cause delay.eg. holiday.
DaddyO
post Sep 16 2016, 11:08 AM

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QUOTE(destEX @ Sep 16 2016, 10:00 AM)
tu lah no read reviews
*
Some reviews are fake lah. The ones that just say, "Good Delivery", "Nice product" and "Delivery on Time" to the point of repeating like BN cybertroopers bot. Have to read comments properly not just based on review score.
hightechgadgets8
post Sep 16 2016, 11:11 AM

\(^o^)/
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scam 404
DaddyO
post Sep 16 2016, 11:11 AM

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QUOTE(beeMay @ Sep 16 2016, 10:24 AM)
aand my foreigner friend said buying electronic in Lazada is the safest...
*
It's not. I bought there before but noticed majority product really old cause manufactured like 5 years ago. That's why they are cheap. Some also cause manufacturing defects. I think Lazada like middleman helping to sell online for multiple sellers, that's why some ok, some not ok.
lagenda
post Sep 16 2016, 11:13 AM

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wew bought below price phone two days ago. sure ayam kena ffk too? sad.gif
Ameerzs
post Sep 16 2016, 11:16 AM

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QUOTE(DaddyO @ Sep 16 2016, 11:08 AM)
Some reviews are fake lah. The ones that just say, "Good Delivery", "Nice product" and "Delivery on Time" to the point of repeating like BN cybertroopers bot. Have to read comments properly not just based on review score.
*
Yup noticed
Stupid review totally fake can tell haha
I guess the seller themselves wrote that to make the item's rating increase

BTW order on sunday before Raya Haji
Got the item delivered by Poslaju on Tuesday morning
the item also fulfilled by LaZada and free shipping
satisfied Customer here

This post has been edited by Ameerzs: Sep 16 2016, 11:21 AM
budi1413
post Sep 16 2016, 11:16 AM

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I got my Mi 5 in under 1 day. biggrin.gif

Where do you live btw?
TSskycrew
post Sep 16 2016, 12:02 PM

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QUOTE(soulseeker6187 @ Sep 16 2016, 11:07 AM)
Dont expect everything is good. Sometimes external factor will cause delay.eg. holiday.
*
I placed the order on wednesday before 1pm summore
TSskycrew
post Sep 16 2016, 12:03 PM

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QUOTE(budi1413 @ Sep 16 2016, 11:16 AM)
I got my Mi 5 in under 1 day. biggrin.gif

Where do you live btw?
*
Good for you.

Kelana jaya
wodenus
post Sep 16 2016, 12:07 PM

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QUOTE(skycrew @ Sep 16 2016, 12:03 PM)
Good for you.

Kelana jaya
*
Kelana Jaya is Sparta smile.gif
TSskycrew
post Sep 16 2016, 04:01 PM

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QUOTE(bereev @ Sep 16 2016, 01:47 PM)
very frequent like this , they use refund to survive so they never get ban , yes refund means they not wrong but if the item cannot ship on time means is kind of scam, this is also they so smart never mention when can arrive at your place they only say deliver on xxx date but no promise the date to arrive at your area.
*
finally someone same page with me.
joetiew
post Sep 16 2016, 04:13 PM

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Before purchase online, few things to be noted (these all are my own experience LOL)

1. During holiday season, it's very normal for late delivery
2. If big discount, most of time will "out of stock", last time Rakuten also did the same
3. They will offer full refund to prove that they are not scammer. Hehehe....
xxhunter
post Sep 16 2016, 04:15 PM

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QUOTE(wodenus @ Sep 15 2016, 07:14 PM)
How does this make them scammers? a price is an offer to treat. A contract does not exist until money and goods change places smile.gif now if they didn't refund, they would be scammers. If they refund, then they refund. Nothing legally compels them to accept your money smile.gif
*
they've advertised the product, when the buyer purchase it they form a contract. contract must be fulfilled unless lazada has any clause to get out of the contract.
TSskycrew
post Sep 16 2016, 04:23 PM

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QUOTE(joetiew @ Sep 16 2016, 04:13 PM)
Before purchase online, few things to be noted (these all are my own experience LOL)

1. During holiday season, it's very normal for late delivery
2. If big discount, most of time will "out of stock", last time Rakuten also did the same
3. They will offer full refund to prove that they are not scammer. Hehehe....
*
+1

QUOTE(xxhunter @ Sep 16 2016, 04:15 PM)
they've advertised the product, when the buyer purchase it they form a contract. contract must be fulfilled unless lazada has any clause to get out of the contract.
*
we should report to mcmc thumbsup.gif
wodenus
post Sep 17 2016, 04:17 AM

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QUOTE(xxhunter @ Sep 16 2016, 04:15 PM)
they've advertised the product, when the buyer purchase it they form a contract. contract must be fulfilled unless lazada has any clause to get out of the contract.
*
Thing is, you haven't purchased it until you receive the goods smile.gif
Azims
post Sep 17 2016, 05:35 AM

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TS nub
bamkai
post Sep 17 2016, 06:57 AM

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Once u register u alrd comply to their tnc.
cfa28
post Sep 17 2016, 08:03 AM

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TS you should have waited for the stocks to arrive cos you got a good discount via the voucher code

Want

Good
Fast
Cheap

You can only choose 2
cmk96
post Sep 17 2016, 10:43 AM

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wasted the rm100 voucher... kesian juga...
liquidsny
post Sep 17 2016, 10:48 AM

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I tried to use the same code to buy tv bt it said category not eligible.. Wonder how u manage to use it buy phone
frossonice
post Sep 17 2016, 10:50 AM

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That reply from Lazada said they going to deliver on that date but you can choose to cancel your order.

What is that all about? Did you cancel your order because of the CS email?
ju146
post Sep 17 2016, 10:51 AM

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I baru thought of buying Dumbell through lazada,40kg rm175 only
lylee73
post Sep 17 2016, 11:15 AM

I am just like everybody else.
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Just purchased a 'cap ayam' headphone yesterday, expected arrival by Monday to Wednesday.
xxhunter
post Sep 17 2016, 01:39 PM

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QUOTE(wodenus @ Sep 17 2016, 04:17 AM)
Thing is, you haven't purchased it until you receive the goods smile.gif
*
my statement was not correct , a advertise, b accepts and a notified. it is then a contract. but for sure they have a clause, in case of no stock and a case is made a will probably win too
TSskycrew
post Sep 18 2016, 01:01 AM

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QUOTE(frossonice @ Sep 17 2016, 10:50 AM)
That reply from Lazada said they going to deliver on that date but you can choose to cancel your order.

What is that all about? Did you cancel your order because of the CS email?
*
- order placed on 07/09/2016
- expected to received by 09/09
- call CS on 13/09, CS said item with courier
- 14/09 CS email at 7.30 PM said will deliver by TODAY (14/09)
- 15/09 (5:00 PM) called CS, CS said item with courier.

I cancel my order because I need the item by 17/9.

end up I go to directd on friday and finally bought Mi note 4. F u lazada for wasting my time.
Skylinestar
post Sep 21 2016, 02:09 PM

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I ordered my stuff (sold and fulfilled by lazada) on 15 sep. on that night, i got the sms that said the item has shipped (with skynet tracking number). expected delivery is 21-23 sep, but skynet haven't record anything for ## days already.

email from lazada:
"Regretfully, we should tell you that until now we still need time to resolve your ticket, we could only ask for your patience on this matter, though we know that you have exerted all possible efforts to be patient. We will get back to you as soon as we can solve your concern."

Today, the skynet tracker still shows AWB does not exist.

#%^&$^#@&*^$&*#@% lazada. lazada memang penipu scammer.

On 30 sep, lazada finally resend the item.

lazada has wasted my money & time. with that amount of loss, i can buy a brand new phone at my kampung without the hassle of going through lazada itself.

here's a list of what lazada penipu/scammer has promised but failed:
1) said will reply in 24hrs but never replied
2) said will refund in 48hrs but never refund.
3) said will refund but changed his mind to resend.
4) said will send the item to houseX but finally sent to houseY.

*#@% lazada. lazada memang penipu scammer.

This post has been edited by Skylinestar: Oct 1 2016, 03:11 PM
TSskycrew
post Sep 21 2016, 02:34 PM

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QUOTE(Skylinestar @ Sep 21 2016, 02:09 PM)
I ordered my stuff (sold and fulfilled by lazada) on 15 sep. on that night, i got the sms that said the item has shipped (with skynet tracking number). expected delivery is 21-23 sep, but skynet haven't record anything for 6 days already.

Today, the skynet tracker still shows AWB does not exist.

#%^&$^#@&*^$&*#@% lazada. lazada memang penipu scammer.
*
My refund not yet process and now I got email said "Thanks for shopping with us! We are glad to inform you that your order XXXXX has been fully delivered"

jibai
badigol@69
post Sep 21 2016, 02:45 PM

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bad service yes. probably the web admin or whatever forgot to NOT include that phone for voucher.
scammer no.
TS stupid yes, expecting get item early on holiday,
TSskycrew
post Sep 21 2016, 04:39 PM

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QUOTE(badigol@69 @ Sep 21 2016, 02:45 PM)
bad service yes. probably the web admin or whatever forgot to NOT include that phone for voucher.
scammer no.
TS stupid yes, expecting get item early on holiday,
*
fak you. you think wed is holiday meh? rolleyes.gif
Acap1986
post Sep 21 2016, 04:41 PM

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at least u get ur money back after 15 days sir
TSskycrew
post Sep 21 2016, 04:41 PM

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QUOTE(Acap1986 @ Sep 21 2016, 04:41 PM)
at least u get ur money back after 15 days sir
*
My refund not yet process and now I got email said "Thanks for shopping with us! We are glad to inform you that your order XXXXX has been fully delivered"
1KL
post Sep 21 2016, 04:42 PM

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QUOTE(skycrew @ Sep 15 2016, 06:31 PM)
I'm buying http://www.lazada.com.my/xiaomi-redmi-note...ld-9230258.html with LUNAR100 vourcher code.

Order placed on 07/09/2016

user posted image

I'm expecting to get the item by 9/9/2016

so I called them everyday since 13 Sept to ask for my order status. Lazada CS said the item already with courier la, will revert back la...end up I need to call them everyday.

Just now, Lazada CS called and said courier unable to deliver and ask me if I want a refund.

Now need to wait another 15 working days to get my money back.

sohai lazada  ranting.gif  ranting.gif
tl;dr

- order placed on 07/09/2016
- expected to received by 09/09
- call CS on 13/09, CS said item with courier
- 14/09 CS email at 7.30 PM said will deliver by TODAY (14/09)
- 15/09 (5:00 PM) called CS, CS said item with courier.

End up I go to directd on friday and finally bought Mi note 4. F u lazada for wasting my time.
*
QUOTE(takadanicklagi @ Sep 15 2016, 06:35 PM)
Normal..I kena before. Sometimes the price too cheap they won't honour. Will say no stock.
*
QUOTE(9876789 @ Sep 15 2016, 06:41 PM)
it isn't a scam if you can get your money back.

online purchase is like that la

Why Lazada in the first place ? the place already got bad reputation.
*
sorry to hear. TQ for sharing.

I believe they just simply sell to boost their report show achieve KPI.
Bcos if stock got 100, and 100 click buy, then page should auto close.
But end up no stock? ... scam


radiohear91
post Sep 21 2016, 04:42 PM

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buy semakphone price 495.. use discount 15%..

495-15% = 420...

so untungg......
kausar
post Sep 21 2016, 04:44 PM

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unlucky u, i buy the 32 version on 18/9 and get it by 20/9, soo fast.
zorbyss.
post Sep 21 2016, 04:54 PM

here you go.
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ts you suay la. I've been buying from Lazada forever. no delays no scam. only buy from reputable seller though. online shopping sure have its risk. no worries. get your money is the first priority.
saladin7
post Sep 21 2016, 05:15 PM

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sometimes the problem happen becoz of the courier itself...

so many courier nowadays.. ninjavan, runningman, lazada express... I know all this from lazada... laugh.gif

This post has been edited by saladin7: Sep 21 2016, 05:17 PM
TSskycrew
post Sep 21 2016, 06:03 PM

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QUOTE(zorbyss. @ Sep 21 2016, 04:54 PM)
ts you suay la. I've been buying from Lazada forever. no delays no scam. only buy from reputable seller though. online shopping sure have its risk. no worries. get your money is the first priority.
*
you so lucky man..

not sure "Sold & Fulfilled by Lazada" is reputable seller or not sweat.gif sweat.gif
TSskycrew
post Sep 21 2016, 06:05 PM

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QUOTE(saladin7 @ Sep 21 2016, 05:15 PM)
sometimes the problem happen becoz of the courier itself...

so many courier nowadays.. ninjavan, runningman, lazada express... I know all this from lazada...  laugh.gif
*
ya lor, they said, item lost by courier.

now, need to wait courier to do investigation bla bla bla then only can process my refund after process need wait up to 15 days summore. ranting.gif ranting.gif
zorbyss.
post Sep 21 2016, 06:07 PM

here you go.
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QUOTE(skycrew @ Sep 21 2016, 06:03 PM)
you so lucky man..

not sure "Sold & Fulfilled by Lazada" is reputable seller or not  sweat.gif  sweat.gif
*
Bought twice from "Sold & Fulfilled by Lazada".
My 6P and 2 pillows. Both delivered witin 2 days after purchase.
lylee73
post Sep 21 2016, 06:18 PM

I am just like everybody else.
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Just first time buy 'cap ayam' headphones. Courier PosLaju. Thought will arrive today since it said out for delivery. Maybe will arrive tomorrow.
hope2see
post Sep 22 2016, 05:51 PM

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QUOTE(skycrew @ Sep 15 2016, 06:31 PM)
I'm buying http://www.lazada.com.my/xiaomi-redmi-note...ld-9230258.html with LUNAR100 vourcher code.

Order placed on 07/09/2016

user posted image

I'm expecting to get the item by 9/9/2016

so I called them everyday since 13 Sept to ask for my order status. Lazada CS said the item already with courier la, will revert back la...end up I need to call them everyday.

Just now, Lazada CS called and said courier unable to deliver and ask me if I want a refund.

Now need to wait another 15 working days to get my money back.

sohai lazada  ranting.gif  ranting.gif
tl;dr

- order placed on 07/09/2016
- expected to received by 09/09
- call CS on 13/09, CS said item with courier
- 14/09 CS email at 7.30 PM said will deliver by TODAY (14/09)
- 15/09 (5:00 PM) called CS, CS said item with courier.

End up I go to directd on friday and finally bought Mi note 4. F u lazada for wasting my time.
*
is it redmi note 4 sir?.....cause even mi note 2 havent been launched yet.....
Skylinestar
post Sep 22 2016, 06:54 PM

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Lazada penipu scammer, including item sold and fulfilled by lazada. AWB does not exist for the 7th day (and counting...)

QUOTE
The item(s) has already been shipped out with SkyNet - DS. To track your package(s), please go to tracking page and use tracking number ###. You may also contact the delivery company SkyNet - DS for delivery-related questions.


I called Skynet. Skynet said there's no record of that item.
ck_boon
post Sep 22 2016, 06:59 PM

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ori set? even 599 also not cheap also
TSskycrew
post Sep 22 2016, 07:05 PM

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QUOTE(Skylinestar @ Sep 22 2016, 06:54 PM)
Lazada penipu scammer, including item sold and fulfilled by lazada. AWB does not exist for the 7th day (and counting...)
I called Skynet. Skynet said there's no record of that item.
*
ggwp.

just call and ask for refund.

after that you still need to wait for courier to send back to lazada. then only they process your refund.

ranting.gif ranting.gif
Berus Wine
post Sep 22 2016, 07:09 PM

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Actually lazada still better ni term of physical stores.
Most stores will impose bullshit 3% surcharge if pay via cc. But lazada don't.

Berus Wine
post Sep 22 2016, 07:10 PM

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Actually lazada still better ni term of physical stores.
Most stores will impose bullshit 3% surcharge if pay via cc. But lazada don't.

SUSMatrix
post Sep 22 2016, 07:11 PM

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My latest delivery from HK, China arrives.

I love Lazada!!
Skylinestar
post Sep 23 2016, 08:43 AM

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Today, 23sep, is the 8th day of invalid AWB. Cibai Lazada.
lemond
post Sep 23 2016, 09:17 AM

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Wait..they giving back to you a refund, a full refund and u still saying scammer? What type of person are you?
TSskycrew
post Sep 23 2016, 02:45 PM

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QUOTE(lemond @ Sep 23 2016, 09:17 AM)
Wait..they giving back to you a refund, a full refund and u still saying scammer? What type of person are you?
*
ebay jual mahal u sudah komplen macam mati laki.

i punya duit sudah 3 minggu tak dapat lagi, I tak boleh komplen?

What type of person are you? whistling.gif whistling.gif whistling.gif
jazzkobis
post Sep 23 2016, 02:54 PM

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had no problem with lazada so far. So many stuff can get cheaper than anywhere if you know how.

Just once their delivery was pretty late cause they were using RunningMan delivery which i think is the slowest of all
Skylinestar
post Sep 24 2016, 05:09 PM

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how many days does lazada need to refund us?
yesterday, i called lazada for refund. when i check my stuff in lazada (track my order), there's no update about cancellation or anything.
oks911
post Sep 24 2016, 05:23 PM

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TS pls change your subject title , very misleading
RallyNight
post Sep 24 2016, 05:25 PM

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QUOTE(takadanicklagi @ Sep 15 2016, 06:35 PM)
Normal..I kena before. Sometimes the price too cheap they won't honour. Will say no stock.
*
same
TSskycrew
post Sep 25 2016, 11:39 AM

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QUOTE(oks911 @ Sep 24 2016, 05:23 PM)
TS pls change your subject title , very misleading
*
Dont simply reply without read.
Acher13
post Sep 25 2016, 11:48 AM

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QUOTE(skycrew @ Sep 15 2016, 06:31 PM)
finally bought Mi note 4. F u lazada for wasting my time.
*
Few times passed, how's note 4? gooding?
Skylinestar
post Sep 29 2016, 07:49 AM

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today marks the 14th day of invalid AWB. Cibai Lazada.
lazada says wanna refund but never refund. then they say wanna keep on tracking the item, but unable to track it.
Skylinestar
post Sep 29 2016, 02:12 PM

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QUOTE(skycrew @ Sep 21 2016, 02:34 PM)
My refund not yet process and now I got email said "Thanks for shopping with us! We are glad to inform you that your order XXXXX has been fully delivered"

jibai
*
manage to get your refund?

lazada still don't want to refund me...and insist wanna resend the item, but didn't provide me any updated AWB or order number vmad.gif

This post has been edited by Skylinestar: Sep 29 2016, 02:17 PM
budi1413
post Sep 29 2016, 02:41 PM

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So far okay with Lazada. Buy so many things already. sweat.gif
TenSou
post Sep 29 2016, 02:44 PM

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No delivery problems yet with Lazada but I once had to wait over a month for something I bought from 11 street. Ordered late July, got it early September.
Skylinestar
post Sep 30 2016, 01:47 PM

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here's a list of what lazada penipu/scammer has promised but failed:
1) said will reply in 24hrs but never replied
2) said will refund in 48hrs but never refund.
3) said will refund but changed his mind to resend.
4) said will send the item to houseX but finally sent to houseY.

*#@% lazada. lazada memang penipu scammer.

This post has been edited by Skylinestar: Oct 1 2016, 03:12 PM
zaralisa7781
post Sep 30 2016, 01:54 PM

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Lazada is not reliable anymore. Bought Jadore perfume stated as original from them, received after 7 days, not only late but it was a Fake one. Then they also edit my feed back. Returned the item, they did not ask further question. It's a big scam. Contemplating reporting to KPDNKK.

Now for phone or stuff like that i rather buy from lelong

SonnyCooL
post Sep 30 2016, 01:54 PM

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QUOTE(wodenus @ Sep 15 2016, 07:14 PM)
How does this make them scammers? a price is an offer to treat. A contract does not exist until money and goods change places smile.gif now if they didn't refund, they would be scammers. If they refund, then they refund. Nothing legally compels them to accept your money smile.gif
*
nope, is trading, even online, once payment make, they need to fufill their promise within certain period, if buyer can proof seller selling something which theybdont have in hand that another case.

Refund is not the end of the contract.
Skylinestar
post Oct 1 2016, 03:17 PM

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QUOTE(zaralisa7781 @ Sep 30 2016, 01:54 PM)
Lazada is not reliable anymore. Bought Jadore perfume stated as original from them, received after 7 days, not only late but it was a Fake one.Contemplating reporting to KPDNKK.

*
must report. it's your lost for not reporting.
SUSavatargod
post Oct 1 2016, 03:27 PM

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ooooo....lazada mmg begitu...kena 2 kali sejak 2013...Asal barang murah/guna coupon ke...harga bawah market price,memang berjuta alasan xnak jual.. Xde stock la, dah habis la, paling best...cakap dah hantar...lepas tu, cakap barang xleh hantar ( cerita generic yang aku dgr dari member2 yg order barang murah/kupon diskaun dari lazada)
TSskycrew
post Oct 4 2016, 11:03 AM

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QUOTE(Skylinestar @ Sep 29 2016, 02:12 PM)
manage to get your refund?

lazada still don't want to refund me...and insist wanna resend the item, but didn't provide me any updated AWB or order number  vmad.gif
*
Finally I got my refund last week
ticke
post Oct 4 2016, 11:32 AM

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you put negative review also they delete. lulz.
Asgaard
post Oct 4 2016, 11:39 AM

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So far my experience with lazada is very good... mabe because i check the seller store first and reviews before buying.....

In fact lazada so good to me that i bought a RM3k electronic gadget from them last year but they fail to deliver and refunded me. 1 week later, item arrive. Lol
Skylinestar
post Oct 21 2016, 01:45 PM

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QUOTE(Asgaard @ Oct 4 2016, 11:39 AM)
i check the seller store first and reviews before buying.....
*
lazada filter all the user feedback. ranting.gif
teak87
post Dec 16 2016, 10:21 AM

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Thanked God everything I bought from Lazada (Fan RM600+/-, Fridge, Accessories) seems to work well. Just one case, my item (cost RM48+) delivered not enough quantity. But then I contacted Lazada through email, the replied the same day with voucher code RM50. So I use the code to buy the not only 1 but 2 items at the same time. (bought the missing item at much lower price + another gadget) Hmm. Satisfied smile.gif

This post has been edited by teak87: Dec 16 2016, 10:23 AM
teak87
post Dec 16 2016, 10:22 AM

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QUOTE(Asgaard @ Oct 4 2016, 11:39 AM)
So far my experience with lazada is very good... mabe because i check the seller store first and reviews before buying.....

In fact lazada so good to me that i bought a RM3k electronic gadget from them last year but they fail to deliver and refunded me. 1 week later, item arrive. Lol
*
Wah the item arrive after they refunded? So you got it free? hehehe so lucky
FoxSeaTiger
post Dec 16 2016, 10:23 AM

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I would not buy anything from them after I get fake item...
TSskycrew
post Dec 16 2016, 10:58 AM

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QUOTE(teak87 @ Dec 16 2016, 10:21 AM)
Thanked God everything I bought from Lazada (Fan RM600+/-, Fridge, Accessories) seems to work well. Just one case, my item (cost RM48+) delivered not enough quantity. But then I contacted Lazada through email, the replied the same day with voucher code RM50. So I use the code to buy the not only 1 but 2 items at the same time. (bought the missing item at much lower price + another gadget) Hmm. Satisfied smile.gif
*
u lazada staff? rolleyes.gif
Jigoku
post Dec 16 2016, 11:02 AM

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Lazada memang penipu scammer la so bash them when you got the chance suka2 say out of stock

suka2 say voucher qouta sudah habis
suka2 say cannot find the product with the price you stated
suka2 delete bad review

iwubpreve
post Dec 16 2016, 11:50 AM

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QUOTE(skycrew @ Sep 15 2016, 06:31 PM)
I'm buying http://www.lazada.com.my/xiaomi-redmi-note...ld-9230258.html with LUNAR100 vourcher code.

Order placed on 07/09/2016

user posted image

I'm expecting to get the item by 9/9/2016

so I called them everyday since 13 Sept to ask for my order status. Lazada CS said the item already with courier la, will revert back la...end up I need to call them everyday.

Just now, Lazada CS called and said courier unable to deliver and ask me if I want a refund.

Now need to wait another 15 working days to get my money back.

sohai lazada  ranting.gif  ranting.gif
tl;dr

- order placed on 07/09/2016
- expected to received by 09/09
- call CS on 13/09, CS said item with courier
- 14/09 CS email at 7.30 PM said will deliver by TODAY (14/09)
- 15/09 (5:00 PM) called CS, CS said item with courier.

End up I go to directd on friday and finally bought Mi note 4. F u lazada for wasting my time.
*
lucky u got refund. RM599 after discount, mean while now selling RM499 b4 discount. apply RM100 voucher get RM399 lmao.

lazada save u RM200
azbro
post Dec 16 2016, 12:16 PM

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How long does it take Lazada to refund me?

They send wrong its

I use PB credit cards to pay. but the refund I tell them to bank in into my Maybank account. So far 1 week oledi nothing
Jigoku
post Dec 16 2016, 12:19 PM

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QUOTE(iwubpreve @ Dec 16 2016, 11:50 AM)
lucky u got refund. RM599 after discount, mean while now selling RM499 b4 discount. apply RM100 voucher get RM399 lmao.

lazada save u RM200
*
During 11.11 can apply latest 12.12 they still selling 499 but they learn lesson cannot apply voucher mad.gif
teak87
post Dec 24 2016, 06:31 PM

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QUOTE(skycrew @ Dec 16 2016, 10:58 AM)
u lazada staff?  rolleyes.gif
*
Of course NO. I'm just smart shopper. biggrin.gif
Skylinestar
post Jan 23 2017, 01:13 PM

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when i enter my postcode, COD option is available at the product main page. but when i checkout, apply the voucher code as usual, COD is NOT available.
dafaq.
lazada penipu scammmer.
TSskycrew
post Jan 23 2017, 02:44 PM

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QUOTE(Skylinestar @ Jan 23 2017, 01:13 PM)
when i enter my postcode, COD option is available at the product main page. but when i checkout, apply the voucher code as usual, COD is NOT available.
dafaq.
lazada penipu scammmer.
*
lazada memang penipu ranting.gif ranting.gif
MaL
post Jan 23 2017, 06:10 PM

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QUOTE(takadanicklagi @ Sep 15 2016, 06:35 PM)
Normal..I kena before. Sometimes the price too cheap they won't honour. Will say no stock.
*
I kena twice from gemfive and now from lazada.
I also think they don't want to honour coz too cheap.
Every time just said no stock.

leeshowlips
post Feb 20 2017, 05:20 PM

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LAZADA PENIPU SCAMMER mad.gif mad.gif mad.gif

Placed my order on 14/2 and expected delivery is from 15/2 - 20/2.

Until today still no update on tracking number yet.

Contact the seller (Satu Gadget) and they said Lazada courier had been pickup my item for delivery. However when i checked with Lazada again, my item had been cancelled. Called their CS and they told me my item is out of stock. Promised to refund my money back in these few days. vmad.gif vmad.gif vmad.gif

Why cant they just put the item as "out of stock" if there were no stock avaiable???? mad.gif mad.gif


Attached thumbnail(s)
Attached Image
TSskycrew
post Feb 20 2017, 06:17 PM

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QUOTE(leeshowlips @ Feb 20 2017, 05:20 PM)
LAZADA PENIPU SCAMMER  mad.gif  mad.gif  mad.gif

Placed my order on 14/2 and expected delivery is from 15/2 - 20/2.

Until today still no update on tracking number yet.

Contact the seller (Satu Gadget) and they said Lazada courier had been pickup my item for delivery. However when i checked with Lazada again, my item had been cancelled. Called their CS and they told me my item is out of stock. Promised to refund my money back in these few days.  vmad.gif  vmad.gif  vmad.gif

Why cant they just put the item as "out of stock" if there were no stock avaiable????  mad.gif  mad.gif
*
is your item cheap? using coupon?
leeshowlips
post Feb 20 2017, 07:33 PM

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QUOTE(skycrew @ Feb 20 2017, 06:17 PM)
is your item cheap? using coupon?
*
Quite cheap if compared to 11street (lesser RM20-30)
r3d2
post Mar 30 2017, 08:00 PM

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Lazada also scamming sellers by saying item lost and only will compensate RM100 only if not insured. Item value definitely more than RM100, so seller lost.

sonyfanzz
post May 6 2017, 12:25 AM

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lazada mah.
once said i lied to them that i didn't receive refund.
called maybank and lazada so many times to confirm.

at the end i complaint to the management baru refund back

edit: took almost a month to refund me 70+ ringgit

This post has been edited by sonyfanzz: May 6 2017, 12:27 AM
Skylinestar
post May 7 2017, 10:40 AM

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QUOTE(r3d2 @ Mar 30 2017, 08:00 PM)
Lazada also scamming sellers by saying item lost and only will compensate RM100 only if not insured. Item value definitely more than RM100, so seller lost.
*
how to get it insured? who should pay for it? i don't see any insurance payment in lazada
Skylinestar
post May 12 2017, 03:48 PM

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Lazada penipu scammer for Sarawak:
user posted image

RM132.50 to Kuching, Sibu, Bintulu & Miri ranting.gif
user posted image
Skylinestar
post Sep 4 2017, 09:27 AM

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user posted image
expected 5-8 sep delivery, but once you buy, the confirmation page says delivery on 8-15 sep.
Belphegor
post Sep 6 2017, 09:48 AM

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QUOTE(sonyfanzz @ May 6 2017, 12:25 AM)
lazada mah.
once said i lied to them that i didn't receive refund.
called maybank and lazada so many times to confirm.

at the end i complaint to the management baru refund back

edit: took almost a month to refund me 70+ ringgit
*
one month only ah? My RM30 took almost 3 months to refund cause they mistakenly saw OCBC as CIMB. doh.gif
TSskycrew
post Sep 6 2017, 10:07 AM

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me 2 months to refund. after I open dispute with my bank. cb lazada
Skylinestar
post Oct 9 2017, 11:09 PM

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today lazada con me again.

paid for my item via direct bank debit. order not shown in my history.
how to track when there's no order id? order is missing.
knnccb.

lazada memang penipu scammer
tungfunglaw
post Oct 9 2017, 11:13 PM

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QUOTE(Skylinestar @ Oct 9 2017, 11:09 PM)
today lazada con me again.

paid for my item via direct bank debit. order not shown in my history.
how to track when there's no order id? order is missing.
knnccb.

lazada memang penipu scammer
*
from your transaction history la.. bangau..



Skylinestar
post Oct 9 2017, 11:16 PM

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QUOTE(tungfunglaw @ Oct 9 2017, 11:13 PM)
from your transaction history la.. bangau..
*
There's "Track my order" or "my orders" in Lazada.
Can't find "transaction history" in Lazada. Where is it?

http://www.lazada.com.ph/helpcenter/orders...-placeorder-ans
QUOTE
Will I receive any order confirmation after placing an order?
An order confirmation with order summary will be sent to you through email and SMS right after you have placed your order.
We will also send email and SMS notifications to keep you updated frequently on your order status.

I didn't receive any of those. Money already deducted from bank account cry.gif

This post has been edited by Skylinestar: Oct 9 2017, 11:18 PM
TSskycrew
post Oct 10 2017, 06:00 AM

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QUOTE(Skylinestar @ Oct 9 2017, 11:09 PM)
today lazada con me again.

paid for my item via direct bank debit. order not shown in my history.
how to track when there's no order id? order is missing.
knnccb.

lazada memang penipu scammer
*
I kena like this before. Memang ba bi. Luckily I got screenshot after done payment so I can trace back the order ID.

But still refund took 2 months until I open dispute with bank.
idoblu
post Oct 10 2017, 08:18 AM

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QUOTE(Skylinestar @ Oct 9 2017, 11:16 PM)
There's "Track my order" or "my orders" in Lazada.
Can't find "transaction history" in Lazada. Where is it?

http://www.lazada.com.ph/helpcenter/orders...-placeorder-ans

I didn't receive any of those. Money already deducted from bank account  cry.gif
*
maybe because you order from lazada phillipine....lol biggrin.gif
ganesan9990
post Oct 10 2017, 08:59 AM

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So far, lazada has been good to me. Delays mayb, but products always no prob.

sorry for you TS.
stormcloud
post Oct 12 2017, 10:32 PM

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Take delivery dates and stock availability with a grain salt, online retailers ship thousands of stuff daily.
Use common sense, not everything will go smoothly. Ranting about those small issues is just irrational.

Ultimately, there's always a risk of complications buying online .. so before you click buy, double-check that the vendor is reliable by going through its collection of items offered.
You can detect dodgy vendors from their pricing or review trends of their other products. Vendor age in Lazada is also another indicator, be vigilant with younger vendors.

Take for example a few months back, the case of Nokia 3310. The whole Lazada was flooded with fake Nokia 3310s, selling significantly under the retail price.
I've no doubt that people have been scammed to buy a fakes, the price was too good to be true. Whose fault was it?

Both, but primarily the buyer themselves.

You cannot expect Lazada to police their products and expect 100% compliance for genuine items. It just doesn't happen in reality, nor practical to implement.
If they get a commission for every sale, regardless whether the product is genuine or not, the issue of fakes proliferation will usually take a back seat.

You as a buyer, with god given intelligence, should exercise due diligence to minimize the risks - in the above case, research about how to identify fake Nokia 3310.
Nowadays, information is at your fingertips. Use it. You won't completely eliminate the risk but at least you've avoided the simple traps.

P.S. For the moment, my purchases from Lazada have been all positive after doing some homework.
I also refrain from purchasing huge/heavy/bulky items through post and rather get them in normal stores, to remove risk of complications during delivery.

Also, I prefer the 7-Eleven MOL payment scheme over direct debit/CC or Maybank2U. Just pay at any 7-Eleven store.
It's easily traceable, minimal hassles (lots of stores near my place) and removes any possible connectivity issues during the payment process.

If Lazada offers the moon (yes, that one shining in the sky at night) for RM1500, will you happily click buy it without any thoughts?

TSskycrew
post Oct 31 2017, 03:16 PM

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Again.

Item tagged as delivered but me didnt receive the item.

QUOTE
Shahmer: one moment sir
let me check for you 
as per checked your item has been delivered on 30 Oct 2017 19:02
since you claimed that you not received yet that item, 
i will ask the courier to provide us proof of delivery first 
after i get that proof, i will give the update to you via your email
Shahmer: i will get back to you within 24-48 working hours with that proof sir
that item has been deliver by SNT Global
diadokmai
post Nov 19 2017, 02:54 AM

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QUOTE(idoblu @ Oct 10 2017, 08:18 AM)
maybe because you order from lazada phillipine....lol biggrin.gif
*
LOL YES.
HE PINOY MAYBE.. AWWW

PUTANG INA MO.

This post has been edited by diadokmai: Nov 19 2017, 02:54 AM
limlucy579
post Jul 9 2018, 10:54 AM

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Please join this group
facebook.com/groups/lazadaRefund
limlucy579
post Jul 9 2018, 10:54 AM

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let every one know how bad lazada is
LamboSama
post Jul 9 2018, 11:02 AM

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QUOTE(stormcloud @ Oct 12 2017, 10:32 PM)
If Lazada offers the moon (yes, that one shining in the sky at night) for RM1500, will you happily click buy it without any thoughts?
*
Most people don't expects everything to go smoothly. But for Lazada do to their job as a vendor and provide solution fast instead of keep passing it to the consumer and expecting them to solve problem regarding systems they don't have access to.

Buyer has no power/control over delivery or supplier but Lazada does.

If cannot fulfill, then refund it. Instead of waiting and delaying.
limlucy579
post Jul 9 2018, 11:24 AM

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https://www.facebook.com/groups/lazadarefundmoney/
Skylinestar
post Sep 9 2018, 08:44 PM

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https://forum.lowyat.net/index.php?showtopic=4653756

user posted image
wira4ce
post Nov 30 2018, 10:27 AM

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user posted image

5 days they said. Now it taken more than that. On their tracking show nothing. Seriously if still not arrived by today I am going to log a report to KPDNKK.
christytang8
post Dec 6 2018, 01:46 PM

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own promo code also don’t want to honour? better don't buy during big promotion time or go physical store better


ray_WD
post Dec 17 2018, 11:07 AM

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So far Lazada never disappointed me due to the fact I dont purchase anything above RM 200 online. Recent purchase: JBL GO for RM 47.00... DURING 12.12 and it is awesome...
pandera999
post Dec 17 2018, 11:10 AM

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so far so good.. encounter some issue.. but as long as money refund back.. thats fine...

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