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 Official Honda Civic 10th Gen Owner/Fans Club V3, Fast becoming the envy of others!

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guilt79
post Oct 28 2016, 08:42 PM

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QUOTE(kpm @ Oct 28 2016, 08:37 PM)
But the swirl mark? That car looks like been wash for 1 year
Hopefully they repaint back my car, really bad after salesservice
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hmm.gif hmm.gif hmm.gif

Don't think got accident but might be a showroom car or demo car.
kpm
post Oct 28 2016, 08:47 PM

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QUOTE(guilt79 @ Oct 28 2016, 08:42 PM)
hmm.gif  hmm.gif  hmm.gif

Don't think got accident but might be a showroom car or demo car.
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Salesman said is 21 Nov car and reach branch at 24 nov .... I also pening

PixelDroid
post Oct 28 2016, 09:03 PM

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QUOTE(kpm @ Oct 28 2016, 08:24 PM)
Today collect my car at Honda Semenyih, very disappointed with the car
This car looks like put in workshop b4
There is paint drop at body and windscreen
Plus the swirl mark which very obvious from naked eye, I'm  worried this car they got accidents b4 or not
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Looks really bad .. I feel you bro.

Talk calmly to them and make sure they know that if the issues are not resolved satisfactorily, you will make use of all social media available to inform the public of this. The pictures you've shown here will not look good on them and the Honda brand name.

Good luck ..

sherman_h
post Oct 28 2016, 10:36 PM

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QUOTE(kpm @ Oct 28 2016, 08:24 PM)
Today collect my car at Honda Semenyih, very disappointed with the car
This car looks like put in workshop b4
There is paint drop at body and windscreen
Plus the swirl mark which very obvious from naked eye, I'm  worried this car they got accidents b4 or not
*
Sad to hear this, hopefully your sales agent will settle for you. Else you can try raise your concern to Honda directly.
Btw, for the swirl marks, most of the new car deliver to the dealer by honda will have this. However, the dealer will normally wash and polish to remove swirl mark before deliver the car to the buyer.
sherman_h
post Oct 28 2016, 10:41 PM

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QUOTE(waters @ Oct 28 2016, 06:02 PM)
Just picked up my car today. Really nice! The civic has come a far way from my dad's 2001 model. Has a nice conti feel, maybe that's just me.

Gonna tint it later next week.

Also, do you guys know anything about coating or paint protection? Where? How much? Etc...

Thanks!!!
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Hmm for coating, recommend Regal Valet with their guarantee after sales service. Can have more detail information on the first page of this thread. This offer price for civic is really very good deal, my bro-in-law sent few of his cars there also not able to get this price.

Gyeon Q2 MOHS+ for RM2,120 nett with 4 years warranty - Normal Price is RM3,500


This post has been edited by sherman_h: Oct 28 2016, 10:51 PM
Ginny88
post Oct 28 2016, 10:52 PM

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QUOTE(kpm @ Oct 28 2016, 08:24 PM)
Today collect my car at Honda Semenyih, very disappointed with the car
This car looks like put in workshop b4
There is paint drop at body and windscreen
Plus the swirl mark which very obvious from naked eye, I'm  worried this car they got accidents b4 or not
*
Having an accident is unlikely. It's probably just a very bad paint job. Unfortunately as the car is already registered with JPJ in your name you can't refuse it. The only remedy is to insist that they respray it for you.

Buyers should hold back paying the balance between loan and selling price until they have inspected the car. The car will not be registered to you until you have made the down payment and the bank loan cannot be released either.

SA will usually pressure you to pay first before viewing the car. They will give excuses like your car cannot arrive until you pay. Do not give in. Your down payment has nothing to do with your car's arrival in the show room. Once your car is in PDI it WILL arrive in 2-3 days as the dealer cannot delay it.

Bring a banker's cheque when you inspect your car. Only when you are satisfied then give them the cheque. If not you can still reject the car.

This post has been edited by Ginny88: Oct 28 2016, 10:54 PM
guilt79
post Oct 28 2016, 11:58 PM

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QUOTE(Ginny88 @ Oct 28 2016, 10:52 PM)
Having an accident is unlikely. It's probably just a very bad paint job. Unfortunately as the car is already registered with JPJ in your name you can't refuse it. The only remedy is to insist that they respray it for you.

Buyers should hold back paying the balance between loan and selling price until they have inspected the car. The car will not be registered to you until you have made the down payment and the bank loan cannot be released either.

SA will usually pressure you to pay first before viewing the car. They will give excuses like your car cannot arrive until you pay. Do not give in. Your down payment has nothing to do with your car's arrival in the show room. Once your car is in PDI it WILL arrive in 2-3 days as the dealer cannot delay it.

Bring a banker's cheque when you inspect your car. Only when you are satisfied then give them the cheque. If not you can still reject the car.
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Shit. I have paid down payment.. vmad.gif vmad.gif

But I don't sign the agreement, still can?
whitewhite
post Oct 29 2016, 01:16 AM

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QUOTE(kpm @ Oct 28 2016, 08:47 PM)
Salesman said is 21 Nov car and reach branch at 24 nov  .... I also pening
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Do you mean October? Polish might help to remove the swirl mark maybe. If your car is still in the showroom request your SA to do it for you.
cchin8888
post Oct 29 2016, 01:19 AM

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Today wash car found front black plastic part dunno kena what.. totally cant clean it.. sad.gif
Attached Image
whitewhite
post Oct 29 2016, 01:22 AM

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QUOTE(cchin8888 @ Oct 29 2016, 01:19 AM)
Today wash car found front black plastic part dunno kena what.. totally cant clean it..  sad.gif
Attached Image
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Adhesive? Try go to carwash, they have some chemical maybe able to remove this. Previously my car got adhesive they use some sort of chemical help me to clean but not thinner
cchin8888
post Oct 29 2016, 01:23 AM

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QUOTE(gecksanzo @ Sep 24 2016, 01:56 PM)
Oh my... this is sad... did u inform your SA about it... how old is ur ride?
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QUOTE(Jeff_lwh @ Sep 24 2016, 02:55 PM)
Standard SOP by all Car Manufacturers.  Report Defect within 2-3 days.  Beyond 3 days delivery they Buat Tak Tau already.
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QUOTE(ssshiam @ Sep 24 2016, 04:37 PM)
Any idea how to settle this?
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Today Honda SC call me said HM approve my claim for paint defect ask me send car back to respray..
cchin8888
post Oct 29 2016, 10:18 AM

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QUOTE(SackBoy @ Oct 28 2016, 11:25 AM)
"please fasten your seatbelt! ding,ding,ding"
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got say "please fasten ur seatbelt" ????
Mine one only hear ding ding ding only wor..
cchin8888
post Oct 29 2016, 10:20 AM

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QUOTE(whitewhite @ Oct 29 2016, 01:22 AM)
Adhesive? Try go to carwash, they have some chemical maybe able to remove this. Previously my car got adhesive they use some sort of chemical help me to clean but not thinner
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hhmm.. look like Adhesive, dunno when kena...
will try go for car wash and see....
TSisr25
post Oct 29 2016, 02:10 PM

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QUOTE(cchin8888 @ Oct 29 2016, 10:18 AM)
got say "please fasten ur seatbelt" ????
Mine one only hear ding ding ding only wor..
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Got. Maybe you turned off / disabled the volume somehow or wore the seatbelt immediately after it dings.. It will say "please fasten your seatbelt" or "please fasten passenger seatbelt" after the dings.
yanniieee
post Oct 29 2016, 02:13 PM

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is brake lock necessary? accessories shop told me no use hmm.gif
yanniieee
post Oct 29 2016, 02:29 PM

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QUOTE(isr25 @ Oct 29 2016, 02:10 PM)
Got. Maybe you turned off / disabled the volume somehow or wore the seatbelt immediately after it dings.. It will say "please fasten your seatbelt" or "please fasten passenger seatbelt" after the dings.
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I remember hearing that during test drive but it's not in my own car. Is there any settings to be done?
sherman_h
post Oct 29 2016, 02:52 PM

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QUOTE(cchin8888 @ Oct 29 2016, 01:23 AM)
Today Honda SC call me said HM approve my claim for paint defect ask me send car back to respray..
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Good to hear this. They r going the spray the whole door?
TSisr25
post Oct 29 2016, 03:02 PM

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QUOTE(yanniieee @ Oct 29 2016, 02:29 PM)
I remember hearing that during test drive but it's not in my own car. Is there any settings to be done?
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Try driving without wearing your seatbelt for a while tongue.gif
hihihehe
post Oct 29 2016, 03:46 PM

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QUOTE(yanniieee @ Oct 29 2016, 02:29 PM)
I remember hearing that during test drive but it's not in my own car. Is there any settings to be done?
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There is a setting to turn off guided voice. It's in the settings for audio
CivicXFC
post Oct 29 2016, 04:38 PM

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QUOTE(isr25 @ Oct 29 2016, 02:10 PM)
Got. Maybe you turned off / disabled the volume somehow or wore the seatbelt immediately after it dings.. It will say "please fasten your seatbelt" or "please fasten passenger seatbelt" after the dings.
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Mine only keep repeat ding ding sound once in a while if did not fasten seatbelt.

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